Shristi Gurung
London,England
Summary
Experienced Clinical Nurse Manager with a strong background in surgical ward management and critical care within both private and NHS hospital settings. Skilled in leading teams to deliver high-quality care for complex surgical patients, including robotic urology, thoracic, and gynaecology cases. Expertise in patient flow management, discharge planning, and enhanced recovery protocols. Focused on staff development, clinical governance, and continuous quality improvement, seeking to apply attained leadership and management experience to outpatient service management.
Overview
14
14
years of professional experience
Work History
Clinical Nurse Manager
London Bridge Hospital
London
07.2024 - Current
- Led and managed a high-performing surgical ward, specialising in robotic surgeries such as urology, thoracic, and gynaecology patients.
- Managed staff recruitment, training, and performance, fostering a high-quality, patient-centred team.
- Led and managed the acute surgical ward, specialising in robotic urology, thoracic, and gynaecology patients, ensuring high-quality, patient-centred care.
- Managed patient flow, discharge planning, and enhanced recovery protocols to optimise outcomes and efficiency.
- Directed staff management, including recruitment, training, performance evaluations, and fostering a high-performing team.
- Managed the departmental budget, ensuring cost-effective use of resources while maintaining high standards of care.
- Implemented clinical governance and quality improvement initiatives, ensuring compliance with CQC regulations and hospital policies.
- Collaborated with multidisciplinary teams and senior leadership to develop and improve patient pathways, reducing delays and improving care delivery.
- Led operational planning and service development, aligning ward practices with hospital-wide strategies for enhanced patient experience
Senior Sister
London Bridge Hospital
London, City of London
04.2022 - 06.2025
- Managed adult intensive care unit when on duty with overall continuing clinical responsibility, in order to provide safe delivery of care to complex group of patients.
- Organised day to day running of Intensive care allocating and delegating task to nursing staff according to their level of competence, reviews daily unit's working patterns, skill mix and workload to ensure needs of service are met.
- Demonstrated exceptional communication skills in fostering effective collaboration among multidisciplinary teams, leading to improved care coordination and patient outcomes.
- Directly line managed 11 intensive care nurses who were timely managed with regards to ward and hospital's KPIs of recruitment and retention, staff development, performance management, absence and sickness management.
- Utilised Datix Incident reporting, Root Cause Analysis and Patient Safety Incident Response Framework (PSIRF) to enhance clinical governance within unit.
- Lead team on ICU nurses to achieve "Outstanding" rating in Care Quality Commission (CQC) inspection through meticulous attention to detail and commitment to excellence.
- Implemented quality improvement initiatives that resulted in enhanced patient safety, reduced hospital-acquired infections, improved patient outcomes and satisfaction.
- Lead excellent positive work environment conducive to professional growth and development.
Intensive Care- Senior Staff Nurse
Bupa Cromwell Hospital
London , London
02.2020 - 03.2022
- Led team responsible for providing intensive care nursing services to BUPA customers in caring and respectful manner while preserving their dignity; e.g. Shift in charge, where junior staff are supervised.
- Utilized specialist knowledge obtained through post registration courses in caring for critically ill adults to assess, develop, implement and evaluate of management of care in conjunction with multi-disciplinary team.
- Taught qualified and unqualified staff such as mentoring nurses undertaking post registration courses, both from within intensive care and nurses from other area and participated in assessment of their practice.
- Strictly monitored and ensured ICU nursing team adhere to clinical compliance and regulatory/governance requirements to maintain safe clinical environment conducive to patient care.
- Delivered positive experience and great clinical care to BUPA customers by participating in business development activities outlined by BUPA.
- Participated in development and implementation of new initiatives such as implementation of electronic documentation (ICCA) and supporting team to enable organizational change such as transition from open bay ICU unit to brand new 10 bedded side room ICU Unit to improve service of BUPA customers.
- Liaised with other hospital staff and departments to promote and maintain effective working relationships, ensuring high standards of care and service.
- Practiced awareness of budget implications and maximised cost effectiveness in use of resources such as monitoring usage of agency nurses relative to acuity of care for shift and staffing levels, minimising stock and equipment wastage.
- Reported incidents and potential risks and assisted in investigation of incidents and complaints and implemented corrective actions where necessary, under direction of senior sister / charge nurse, in accordance with Hospital policies.
- Participated in audit of principles of Essence of Care benchmarking process, and implement action plans as required such as privacy and dignity to enhance patient experience.
Intensive Care- Staff Nurse
The London Clinic
London, London
01.2019 - 01.2020
- Led on delivery of individualised patient care acting as named nurse, ensured assessment, planning, implementation and evaluation is in line with evidence base practice for level 2 and 3 patients.
- Acted as support nurse to support and assist unit, nurse in charge and bedside nurses with delivery of care and service according to overall occupancy, patient acuity and workload. Supervised agency, bank and junior staff nurses to ensure clinical safety.
- Mentored and provided bedside teaching sessions for students and junior staff nurses
- Communicated effectively with dignity and respect to patients, relatives, staff and others giving consideration to potential barriers to understanding.
- Ensured accurate and comprehensive nursing records are maintained using appropriate IT Healthcare systems such as ICCA.
- Maintained own continuing professional development in accordance with CPD requirements and contributed to formulation of own objectives and personal development plan.
- Acted as role model and behave according to hospital's Behavioural Framework.
Intensive Care Nurse - Senior Staff Nurse
Royal Free London NHS Foundation Trust
Pond St, Hampstead, London NW3 2QG
10.2016 - Current
- Assessed patient care needs of for Level 3 critically ill patients, developed, implemented and evaluated care plans.
- Practiced evidence based care using defined model of care. For example, Sepsis Care Bundle.
- Competently managed critical care therapies such as endotracheal tubes, artificial ventilation, invasive monitoring, inotropic therapy, paralysing agents and sedation.
- Analysed and interpreted complex data derived from patient monitoring and plan appropriate care.
- Liaised with multidisciplinary team and Critical Care Outreach team to ensure appropriate arrangements are in place for patients being discharged to wards and referring hospitals.
- Ensured safe custody and administration of drugs according to trust policy and procedures, including intra- venous medication and epidural analgesia.
- Delegated appropriate task to junior colleagues (nursing associates, junior nurses) in order to achieve planned goals for patients.
- Ensured budget implications and cost effectiveness in use of resources such as stock and equipment.
- Trained and educated new staff nurses to achieve their learning needs for foundation of critical care.
- Audited agreed clinical guidelines of practice, policies and benchmarks within area of clinical responsibility. For example, Central venous catheters care policy.
Intensive Care Nurse- Staff Nurse
Royal Free London NHS Foundation Trust
Pond St, Hampstead, London NW3 2QG
10.2014 - 10.2016
- Assessed, planned, implemented and evaluated nursing care for level 1 and 2 critically ill patients.
- Reassessed patients' needs and re-evaluated care, e.g. Adapting and prioritising planned care appropriately.
- Maintained standards of nursing care by participating in programs that seek to measure quality of service that is provided.
- Worked as part of multidisciplinary team to achieve effective high quality care and planned goals.
Bank Staff Nurse
Cambridge University Hospitals NHS Foundation Trust
11.2013 - 08.2014
- Assisted with assessment, planning, implementation and evaluation of nursing care for patients.
- Assisted with re-assessment of patients' needs and re-evaluation of care – adapting and prioritizing planned care appropriately.
- Maintained standards of nursing care, participating in programs that seek to measure quality of service that is provided.
- Accepted personal accountability for own practice as Registered Nurse and to work at all times within NMC guidelines.
Staff Nurse (Ortho and Trauma)
Frimley Park Hospital NHS Foundation Trust
Portsmouth Rd, Frimley, GU16 7UJ
08.2011 - 08.2013
- Carried out all administrative and nursing duties as delegated by team leader and ward manager.
- Coordinated team/ward in absence of team leader or ward manager.
- Managed complaints procedure escalating as appropriate
- Continued own personal portfolio for continuing professional development.
Education
Team Leader Level 3 - Principles or Leadership and Management
Institute for Apprenticeship & Technical Education
London12.2021
Advance Life Support Course -
Resuscitation Council UK
London08.2020
Mentorship ENB998
City University London
London2019
M.Sc. - Advanced Practice in Health and Social Care ( Adult Nursing)
City University London
London2016
In house-Intensive Care Course Critical Care Nursing -
University of Greenwich and Royal Free NHS Foundation Trust
2016
Access to Medicine- Awarded Distinction -
College of West Anglia
2014
Bachelor of Science - Adult Nursing- Merit
Kingston University London
Kingston, London2011
Skills
- Strategic Planning
- Service Improvement
- Quality & Compliance Management
- Operational & Resource Management
- Specialist Intensive Care Course achieved
- Customer service-orientated
NMC Registration
NMC PIN: 10K0276E
References
Available on request
Timeline
Clinical Nurse Manager
London Bridge Hospital
07.2024 - Current
Senior Sister
London Bridge Hospital
04.2022 - 06.2025
Intensive Care- Senior Staff Nurse
Bupa Cromwell Hospital
02.2020 - 03.2022
Intensive Care- Staff Nurse
The London Clinic
01.2019 - 01.2020
Intensive Care Nurse - Senior Staff Nurse
Royal Free London NHS Foundation Trust
10.2016 - Current
Intensive Care Nurse- Staff Nurse
Royal Free London NHS Foundation Trust
10.2014 - 10.2016
Bank Staff Nurse
Cambridge University Hospitals NHS Foundation Trust
11.2013 - 08.2014
Staff Nurse (Ortho and Trauma)
Frimley Park Hospital NHS Foundation Trust
08.2011 - 08.2013
In house-Intensive Care Course Critical Care Nursing -
University of Greenwich and Royal Free NHS Foundation Trust
Access to Medicine- Awarded Distinction -
College of West Anglia
Bachelor of Science - Adult Nursing- Merit
Kingston University London
Team Leader Level 3 - Principles or Leadership and Management
Institute for Apprenticeship & Technical Education
Advance Life Support Course -
Resuscitation Council UK
Mentorship ENB998
City University London
M.Sc. - Advanced Practice in Health and Social Care ( Adult Nursing)
City University London
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