SHREEJWOL DISTI
London,City of London
Summary
Innovative and hardworking individual with a strong academic foundation in Information Science and Engineering, complemented by two years of hands-on experience as an Application Support Engineer. Leveraging this expertise, I further honed my skills and knowledge by earning an MSc in Cyber Security, positioning me as a dynamic candidate with both theoretical and practical acumen. Proven ability to assess, fortify, and safeguard network environments while ensuring the uninterrupted flow of critical applications. Excited to contribute my proficiency in enhancing the security of digital landscapes while optimizing the performance of networks and applications.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Application support engineer
Thakral One Pvt Ltd
11.2019 - 10.2021
- Elevated the L1/L2 Technical Support role, successfully diagnosing and resolving application-related issues reported by end-users or detected through monitoring systems.
- Investigated and resolved network connectivity issues, configuration problems with routers/switches, routing problems, VLAN configurations, and firewall rule adjustments.
- Worked closely with internal and international IT teams, including developers, system administrators, and security teams, to resolve complex issues and implement changes.
- Performed root cause analysis to identify issues and limit repeat reoccurrence.
- Assisted end-users by troubleshooting application issues, answering queries, and deploying updates and patches to servers ensuring minimal disruption.
Software Engineering intern
Softwel
07.2018 - 08.2018
- Worked within a team to design and develop web and mobile applications for Android Oreo (Version 8) using Android Studio.
- Created responsive Android notepad mobile application according to design guidelines and information architecture.
Education
MSc - Cyber Security
Swansea University
Swansea 09.2022 - 09.2023
B.E - Information Science and Engineering
BMS Institute of Technology
Bangalore, India 08.2015 - 07.2019
Skills
- Penetration testing
- Vulnerability analysis
- Wireshark software
- Incident Response Management
- Firewalls and endpoint security
- Root cause analysis
- Active Directory
- Python
Interests
- Sports: Basketball (captain of Pathshala Nepal Foundation team), Boxing, Football
- Reading
- Photography
- Technology
- Travelling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
MSc - Cyber Security
Swansea University
09.2022 - 09.2023
Application support engineer
Thakral One Pvt Ltd
11.2019 - 10.2021
Software Engineering intern
Softwel
07.2018 - 08.2018
B.E - Information Science and Engineering
BMS Institute of Technology
08.2015 - 07.2019
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