Shraddha Chavan
Stirling,Scotland
Summary
Solution-oriented professional with 7+ years’ experience across enterprise operations, data-driven decision-making, stakeholder engagement, and large-scale programme delivery. Strong background in translating complex requirements into actionable technical and functional specifications, coordinating cross-functional teams, and ensuring readiness across process, data, reporting, and governance. Combines consulting mindset with hands-on experience in data management, system workflows, and transformation delivery. Adept at facilitating workshops, managing competing priorities, and communicating technical concepts to senior stakeholders.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Support Practitioner / Keyworker
Carr Gomm
Stirling
2023.01 - 2026.06
- Promoted to Keyworker for reliability, communication, and cross-team coordination.
- Lead multi-stakeholder coordination across NHS teams, families, and multidisciplinary professionals to ensure aligned care plans and consistent decision-making.
- Translate complex behavioural, cognitive, and health-related requirements into structured support plans, mirroring requirement-to-design alignment expected in transformation programmes.
- Maintain high-quality documentation, risk assessments, and governance-ready reports supporting compliance and audit processes.
- Facilitate structured discussions with SMEs (clinicians, social workers, families) to validate needs, resolve constraints, and ensure readiness for service changes.
- Manage parallel workstreams across medication, behavioural support, and risk management, navigating competing priorities in fast-paced environments.
Research Roles (Technical & Analytical)
University of Stirling
Stirling
2022.09 - 2023.09
- Designed and programmed experimental tasks; managed data pipelines using R, Python, and SPSS.
- Ensured data integrity, documentation quality, and readiness for analysis.
- Communicated technical concepts to non-technical participants and academic supervisors.
Process Team Lead (Data & Process Management)
Infosys Ltd.
Pune
2016.10 - 2022.09
- Led operational workflows for enterprise clients, ensuring data accuracy, process readiness, and cross-team alignment across technical and functional groups.
- Translated business requirements into technical specifications for dashboards, reporting structures, and process automations.
- Managed data extraction, cleaning, mapping, and quality governance — directly relevant to data readiness and migration expectations in the role.
- Coordinated with global stakeholders to assess impacts, manage risks, and support decision-making for process improvements.
- Delivered impact assessments and recommendations to senior managers, ensuring clarity for non-technical audiences.
Education
Master of Science - Psychology
University of Stirling
Stirling 2001.04 -
Post Graduate Diploma - Management
Welingkar Institute
MumbaiBachelor of Science - Computer Science
Somaiya College
MumbaiSkills
- Solution Readiness & Technical Alignment: Requirements gathering, process mapping, data readiness, system behaviour translation
- Enterprise Systems & Data: Data migration, data quality governance, integrations, APIs, identity & access concepts
- Programme Delivery: RAID management, risk mitigation, governance reporting, multi-workstream coordination
- Stakeholder Engagement: Executive-level communication, cross-functional facilitation, structured workshops
- Tools & Methods: Jira, SharePoint, Power BI, SQL, R, Python, SPSS, ITSM concepts
- Domains: Workforce transformation, HR processes, public sector/healthcare environments, analytics
Certification
- Data Analytics (Power BI / SQL)
- Project Management Fundamentals
- ITSM / Service Management
SELECTED PROJECTS & ACHIEVEMENTS
- Designed and delivered data-driven dashboards enabling senior decision-makers to track operational performance (Infosys).
- Led requirement-gathering and structured workshops for multi-stakeholder care planning (Carr Gomm).
- Built and validated data models, reporting pipelines, and analysis frameworks for academic research.
- Trained peers in R, data analysis, and reporting — demonstrating communication and facilitation strengths.
Timeline
Support Practitioner / Keyworker
Carr Gomm
2023.01 - 2026.06
Research Roles (Technical & Analytical)
University of Stirling
2022.09 - 2023.09
Process Team Lead (Data & Process Management)
Infosys Ltd.
2016.10 - 2022.09
Master of Science - Psychology
University of Stirling
2001.04 -
Post Graduate Diploma - Management
Welingkar Institute
Bachelor of Science - Computer Science
Somaiya College