Shpat Mazrekaj
London
Summary
A motivated, adaptable and responsible person seeking a position as a consultant, which will utilise the professional and technical skills developed through past work experiences in this field. I have a methodical, customer-friendly approach to handling work stress and a strong drive to reach for perfection. In my current Job as an Account Executive, I've gained practical experience in consultancy, management and fulfilment of client needs.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Account Executive
Darktrace Plc
London, City of Westminster
12.2022 - Current
- Managing strategic accounts, predominantly from the DACH market.
- Acquisition of new customers.
- Upselling and cross-selling to existing customers.
- Renewals of Contracts.
- Planning and executing the sales cycle from start to finish
Senior Consultant
Coople
London, City of London
01.2021 - 01.2022
- Processing customer inquiries and managing CRM strategic accounts
- Following weekly agendas and action flow to achieve specific corporate KPIs
- Assisting with client needs, including uncovering pain points and proposing solutions.
Consultant - Sales Operations
Coople
Zurich, Zurich
01.2019 - 01.2020
- Identified prospect needs and offered appropriate products and services.
- Supported the team with assisting in customer care by scheduling appointments, contacting customers and providing care
- Punctual and always cooperating with the team
Accountant
The Dolder Grand
Zurich
01.2018 - 01.2019
- Reconciled accounts from income and expense data to net worth and assets.
- Created quarterly and yearly balance sheets to track financial trends and performance.
- Prepared long-term revenue and capital budgets for presentation to stakeholders.
Credit Controller
MS Finanz
Zurich
01.2015 - 01.2017
- Dealing with a high volume of customers in taking applications and approval/disapproval of the applications
- Ensuring speedy communication during busy periods
- Handling feedback to provide positive solutions for customers.
Education
BSc (Hons) - International Business Management
Anglia Ruskin London University
London2023
A-Levels -
Swiss International school
Zurich, Switzerland 08.2009 - 08.2015
Skills
- Friendly, outgoing and sociable
- Multitasking
- Quick learner
- Ambitious
- Multilingual
- IT- Skills: MS Office incl Word, Excel & Powerpoint, ISO Certification in IT
Languages
English
Native
German
Native
French
Fluent
Timeline
Account Executive
Darktrace Plc
12.2022 - Current
Senior Consultant
Coople
01.2021 - 01.2022
Consultant - Sales Operations
Coople
01.2019 - 01.2020
Accountant
The Dolder Grand
01.2018 - 01.2019
Credit Controller
MS Finanz
01.2015 - 01.2017
A-Levels -
Swiss International school
08.2009 - 08.2015
BSc (Hons) - International Business Management
Anglia Ruskin London University
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