Wise to work in an organization where I shall be to apply my knowledge and skills best suited for its service as well as enrich myself as a professional.
Overview
7
7
years of professional experience
1
1
Certification
Work History
COORDINATOR
SUNDARBAN SOCIAL DEVELOPMENT CENTRE
South 24 Parganas, West Bengal
09.2023 - Current
Facilitated water, sanitation, and hygiene initiatives in communities.
Answered mailed, emailed, telephoned and in-person requests for service and information.
Monitored staff performance and developed improvement plans.
Facilitated communication between departments, streamlining workflow and enhancing team collaboration.
Managed smooth operations and communicated timely updates to coordinate administrative activities.
PEER LEADER
IPAS DEVELOPMENT FOUNDDATION
Kolkata, West Bengal
11.2021 - 04.2023
Health & Gender Equality.
Developed excellent working knowledge of industry trends and improvements in processes.
Developed team communications and information for meetings.
Handled customer concerns and escalated major issues to supervisor.
Collaborated with team members to achieve target results.
Managed complaints with calm, clear communication and problem-solving.
Maintained clean, safe working environments to eliminate accident risks.
PLANNING ASSISTANT EXECUTIVE
Laser Power & Infra Pvt Ltd.
South 24 Parganas, West Bengal
05.2019 - 11.2020
Executed data entry tasks
Documented daily progress updates
Compiled stock consumption report
Generated miscellaneous reports for the department.
Managed staffing levels to ensure adequate coverage.
Maintained the organisation of physical and online inventory records.
Tracked materials using proper tagging methods.
Coordinated with local authorities to secure necessary planning permissions, adhering to strict regulatory and legal frameworks.
Reported safety concerns and breaches, taking action to reduce and mitigate risks.
Education
Post Graduate (MSW)
NSOU
2023
ITI
SAGAR GOVT ITI
Gangasagar
2018
Bachelor of Arts -
Sagar Mahavidyalaya
Gangasagar
2016
Higher Secondary
Kaylapara SD High School
Gangasagar
2013
Secondary
Kaylapara SD High School
Gangasagar
2011
Skills
Microsoft Office
MS WORD
EXCEL
TALLY ERP
Project coordination
Team collaboration
Data management
Customer service
Problem solving
Community outreach
Languages
Bengali
Proficient
C2
Hindi
Advanced
C1
English
Advanced
C1
Interests
INTERNET
LISTENING TO MUSIC
PLAYING FOOTBALL
TRAVELING
Certification
DIPLOMA IN COMPUTER APPLICATION AND ACCOUNTING (DCAA)