Shourov Goshwami
Southend-on-Sea,UK
Summary
Creative individual with fervent goal to enhance skills in marketing and sales. Enthusiastic to work with sales team to develop strategies. Comfortable working in fast-paced environments. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Assistant manager
Ashiana Indian Restaurant
Southend-on-Sea, Essex
08.2023 - Current
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Built customer relationships with consultative sales approach.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Sales & Marketing Executive
United Texmac Pte Ltd
09.2018 - 11.2019
- Implemented creative pricing strategy, improving gross margin and profit.
- Conducted progress meetings with clients to determine new requirements.
- Crafted high-impact presentations and business proposals for new and existing clients.
- Established affiliate marketing initiatives to access new audiences, bringing in additional product sales.
- Spearheaded transition to new platforms, boosting online interactions and sales.
Sales Assistant
Shwapno
Dhaka, Bangladesh
03.2017 - 02.2018
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
- Managed customer complaints with prompt, mutually beneficial resolutions.
Retail Sales Assistant
Aarong
Dhaka, Bangladesh
03.2015 - 12.2016
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Education
Master's of Science - Business with Marketing Management, Marketing, Business Development,Strategic Management
Northumbria University
London, United Kingdom 01.2023 -
Bachelor of Science - Apparel Manufacturing & Technology, Merchandising, Marketing, Business Development, Fashion Engineering
Sonargaon University
Bachelor of Business Administration - Marketing, Marketing, Consumer, Strategic Marketing
Tejgaon College, National University (NU)
2015
Skills
- Technical:
- Microsoft Office Professional
- Consultative selling
- Customer service
- Quality Assurance and Control
- Sales monitoring
- Orienting and training
- Strategic research
- Social media marketing
Certification
The Fundamentals of Digital Marketing
Awarded Body: GOOGLE
Date: 07/2020
Google Project Management Specialization Certificate
Awarded Body: GOOGLE (Coursera)
Date: 05/2021
Professional Diploma in International Marketing
Awarded Body: EUROPEAN OPEN UNIVERSITY
Date: 03/2021
Interests
Book Reading, Cycling, Sea-Diving, Playing Musical Instruments.
Languages
English
Advanced
Hindi
Fluent
Bengali
Native
Timeline
Assistant manager
Ashiana Indian Restaurant
08.2023 - Current
Master's of Science - Business with Marketing Management, Marketing, Business Development,Strategic Management
Northumbria University
01.2023 -
Sales & Marketing Executive
United Texmac Pte Ltd
09.2018 - 11.2019
Sales Assistant
Shwapno
03.2017 - 02.2018
Retail Sales Assistant
Aarong
03.2015 - 12.2016
Bachelor of Science - Apparel Manufacturing & Technology, Merchandising, Marketing, Business Development, Fashion Engineering
Sonargaon University
Bachelor of Business Administration - Marketing, Marketing, Consumer, Strategic Marketing
Tejgaon College, National University (NU)