Summary
Overview
Work history
Education
Skills
Certification
Interests
Custom
Affiliations
Languages
Timeline
Work availability

Shoptarshee Barua

Poringland,Norwich

Summary

To get into the most challenging profession is my passion where I will have the opportunity to utilize my level of efficiency as well as the opportunity to build up my career by serving that organization. Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Supervisor (4 days per week, 5 hour)

Ehan & co.
31 Regent Road, Great Yarmouth NR302AF, Norfolk
04.2024 - Current
  • Supervised activities of workers and enforced safety regulations.
  • Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Dealt with customer complaints and rectified product and service issues.
  • Giving training to staff for alcohol serving.

Care assistant

Availl Norwich
Norwich, norfolk
01.2024 - 03.2024
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.

Senior executive

Mousumi Corporation
Chattogram
10.2019 - 09.2023
  • Special care for all delivery and goods of export and import.
  • Maintained smooth operations through careful management of office workflow and administrative processes.
  • Managed team performance, celebrating successes and identifying areas to improve.
  • Provided customers with outstanding service, extending relationships for future business opportunities.
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.

Executive

Mousumi Corporation
501, Air Ali Super Market Pathantooly Road, , Chattogram
11.2015 - 10.2019
  • Special care for store management
  • Taking order from clint for export and import
  • Managed team performance, celebrating successes and identifying areas to improve.
  • Kept accurate company records, upholding compliance with regulations and company policies.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Monitored operations to assess and highlight results.

EXECUTIVE VISA OFFICER

Indian Visa Application Centre
Khulshi,Chattogram, Chattogram,bangladesh
04.2014 - 09.2015
  • Defined and implemented organisational policies, rules and regulations to visa applicants
  • check all document of visa applicant
  • receiving visa application form and do registration
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.


Education

MSc. In Business Management -

University of East Anglia
09.2023 -

Masters of Arts (M.A) - undefined

University of Chittagong
  • Subjects: Philosophy
  • GPA: 3.38

Bachelor of Arts (B.A) - undefined

University of Chittagong
  • Subjects: Philosophy
  • GPA: 3.22

Higher Secondary Certificate (H.S.C) - undefined

Chittagong Govt. Girl’s College
  • Group: Science
  • Board: Chittagong
  • GPA: 3.40

Secondary School Certificate (S.S.C) - undefined

Chittagong Govt. Girl’s High School
  • Group: Science
  • Board: Chittagong
  • GPA: 4.31

Skills

  • Customer Service
  • Business administration
  • Strategic planning
  • Employee management
  • Health and Safety Compliance
  • Product knowledge
  • Refund and exchange processing
  • Leadership
  • Business development
  • POS Systems
  • Training and Development
  • Quality Assurance
  • Process Improvement
  • Customer rapport
  • Office 365 proficient
  • Data collection and analysis
  • Human resources management
  • High-volume dining
  • Food preparation
  • Spirits, wine and food service
  • Sanitisation procedures
  • Table setting
  • Event catering
  • Advanced computer skills
  • Strong writing and verbal skills

Certification

Personal Licenses,

Care Certificate:Certificate of safeguarding,Certificate of Privacy and Dignity in Care,Certificate of Moving and Handling People,Certificate of Mental Capacity Act Essentials,Certificate Of Infection Prevention and Control,Certificate Medication -supporting ans assisting (part1),Certificate Medication Administration(part 2),Certificate of COVID 19,Certificate of PPE covid-19 Essential ,Certificate of First Safety Awareness,Certificate of Fluids and Nutrition,Certificate of Food Safety and Hygiene,Certificate of Handling Data Protection GDPR & Data Protection,Certificate Of Infection Prevention and Control,Certificate of Dementia,Certificate of End of Life,Certificate of First Aid Skills.

Interests

Areas of Interest: , Event Management, Spent time with Children's, Cooking Verity of Foods.

Custom

I do hereby declare those particulars provided in the resume are true to the best of my knowledge and belief.

Affiliations

  • Singing, Reading adventurous book, Travelling

Languages

English
Fluent
Bengali
Native
Hindi
Fluent
Urdu
Fluent

Timeline

Supervisor (4 days per week, 5 hour) - Ehan & co.
04.2024 - Current
Care assistant - Availl Norwich
01.2024 - 03.2024
University of East Anglia - MSc. In Business Management,
09.2023 -
Senior executive - Mousumi Corporation
10.2019 - 09.2023
Executive - Mousumi Corporation
11.2015 - 10.2019
EXECUTIVE VISA OFFICER - Indian Visa Application Centre
04.2014 - 09.2015
University of Chittagong - Masters of Arts (M.A),
University of Chittagong - Bachelor of Arts (B.A),
Chittagong Govt. Girl’s College - Higher Secondary Certificate (H.S.C),
Chittagong Govt. Girl’s High School - Secondary School Certificate (S.S.C),

Work availability

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Tuesday
Wednesday
Thursday
Friday
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Sunday
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afternoon
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Shoptarshee Barua