Shona Ramsay
Kiltarlity,Highland
Summary
Professional with expertise in training and development, specializing in resource creation and student evaluation. Strong collaborative skills, effective time management, and proven relationship-building abilities. Proficient in educational technology and knowledgeable in safeguarding and date protection legislation. Committed to fostering supportive learning environments and pursuing growth in educational leadership. Eager to apply extensive skills in the Early Careers Graduate Coordinator role while advancing professional expertise in talent development and coordination.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work history
Lecturer in Sport
University of Highlands & Islands
Inverness, Highland
01.2016 - 08.2025
- Applies knowledge of sport, fitness and health to deliver curriculum, using diverse teaching methods, including lectures, presentations and class activities.
- Understands diverse and sometimes complicated backgrounds of students and shows empathy in supporting their needs and wellbeing.
- Applies excellent communication skills to collaborate with academic colleagues to develop new courses, incorporate curriculum changes and develop instruments of assessments.
- Builds internal contacts and participates in external networks to exchange information and encourage local stakeholder engagement for future collaborations.
- Seeks ways to improve performance by reflecting on teaching design, obtaining feedback and incorporating findings into content delivery.
- Adapted to changing teaching and working environment and excels at working under the hybrid approach now in existence.
- Supports students with any emotional, mental health or practical issues. Understands importance of referring students to appropriate team members if required.
- Maintains student confidentiality adhering to data protection regulations.
- Ensures up-to-date subject knowledge with continuous professional development.
- Advises students on academic progress to ensure positive results and continuous improvement throughout their academic journey.
Duty Supervisor
Highlife Highland
Inverness, Highland
03.2015 - 08.2016
- Successfully managed up to 25 employees per shift by monitoring workload, assessing performance and assigning duties.
- Oversaw smooth opening and closing of building, with team-oriented approach.
- Used coaching and mentoring talents to develop junior staff members, increasing competent, confident team performance.
- Responded decisively to emergencies and provided first-aid when necessary.
- Mentored and supported new employees to maximise team performance.
- Led by example in completing all tasks with energy and enthusiasm, aiding positive team mentality.
- Handled complaints professionally, leading to improved customer retention rates.
- Balanced multiple tasks simultaneously whilst maintaining attention to detail.
Active Schools Coordinator
Argyll and Bute Council
Isle of Islay, Argyll & Bute
01.2008 - 03.2015
- Operated as part of wider area team to facilitate improvement of local conditions, promoting and encouraging adoption of more active lifestyle amongst local children and wider community.
- Planned, organised and delivered various local events, including Primary Schools Shinty Tournament and Triathlon.
- Liaised with community of schools in the area and facilitated/delivered activity sessions.
- Collaborated with local Sports Development Officers as well as other Stakeholders in delivering courses.
- Accurately analysed data and produced reports using MS office suite, for both Active Schools Manager and Sport Scotland.
- Developed ongoing programmes using excellent team communication and collaboration.
- Coordinated school events to foster community engagement.
Sessional Worker
Islay Healthy Living Centre
Isle of Islay, Argyll & Bute
01.2006 - 01.2008
- Developed and led community support sessions promoting physical and mental wellbeing, including healthy eating, smoking cessation, and walking groups.
- Fulfilled administrative duties using MS Word and PowerPoint to ensure progression towards key performance targets.
- Managed client records with meticulous accuracy in compliance with data protection regulations.
Leisure Supervisor
Mactaggart Leisure Centre
Isle of Islay, Argyll & Bute
01.2003 - 01.2006
- Resolved customer queries efficiently, demonstrating strong problem-solving skills.
- Aligned day-to-day activities with targets set by upper management.
- Performed keyholding responsibilities to guarantee timely opening and closing of facility.
- Mentored and supported new employees to maximise team performance.
- Used quick thinking to troubleshoot any issues before they developed.
- Ensured smooth operations with regular maintenance checks.
Approved Driving Instructor
Self Employed
Glasgow and Isle of Islay, Argyll & Bute
01.2001 - 01.2006
- Provided supportive and encouraging service to driving students using coaching and mentoring skills.
- Developed viable business as self-employed learning facilitator.
- Maintained client records, ensuring data protection compliance.
- Provided consistent, clear instructions to develop clients practical skills and confidence.
Education
Teaching Qualification in Further Education - Education
University of Stirling
09.2018 - 05.2019
BA - Sport in the Community
Strathclyde University
Glasgow 09.1997 - 05.2000
HNC - Health and Fitness
Anniesland College
Glasgow 09.1996 - 05.1997
Skills
- Training and development
- Teaching resource development
- Student evaluation
- Collaborative teamwork
- Time management
- Relationship building
- Administrative skills
- Communication skills
- Educational technology proficiency
- Awareness of safeguarding legislation
- Mentorship expertise
Affiliations
- Fitness - currently training for Hyrox fitness race
- Looking after my animals, enjoying walks with the dogs. Spending time with family and friends.
- Sports - enjoy playing at tennis club where I volunteer by running small tournaments
References
References are available on request.
Additional information
Full, clean drivers license.
Dedicated workspace and excellent Wi-Fi in home for remote working.
Timeline
Teaching Qualification in Further Education - Education
University of Stirling
09.2018 - 05.2019
Lecturer in Sport
University of Highlands & Islands
01.2016 - 08.2025
Duty Supervisor
Highlife Highland
03.2015 - 08.2016
Active Schools Coordinator
Argyll and Bute Council
01.2008 - 03.2015
Sessional Worker
Islay Healthy Living Centre
01.2006 - 01.2008
Leisure Supervisor
Mactaggart Leisure Centre
01.2003 - 01.2006
Approved Driving Instructor
Self Employed
01.2001 - 01.2006
BA - Sport in the Community
Strathclyde University
09.1997 - 05.2000
HNC - Health and Fitness
Anniesland College
09.1996 - 05.1997
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