Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sholeigh Toyne

Administrative Assistant
Looe

Summary

Dynamic and compassionate Student Registered Mental Health Nurse at Cornwall Partnership Foundation Trust NHS, skilled in patient health education and clinical quality improvement. Successfully developed tailored care plans, enhancing patient outcomes and fostering trust. Proven ability to collaborate effectively within multidisciplinary teams while maintaining meticulous documentation and promoting a culture of continuous improvement. Looking for a career change and interested in developing new skills.

Overview

4
4
years of professional experience

Work History

Student Registered Mental Health Nurse

Cornwall Partnership Foundation Trust NHS
09.2024 - Current
  • Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
  • Participated in ongoing professional development opportunities such as workshops, seminars, conferences related to mental health nursing best practices.
  • Collaborated with multidisciplinary teams to create holistic and integrated mental health care for patients.
  • Assisted in the development of mental health policies and procedures for the nursing department, fostering a culture of continuous improvement.
  • Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
  • Advocated for patient rights and maintained a safe, therapeutic environment conducive to healing and recovery.
  • Implemented evidence-based interventions that improved overall client well-being while adhering to ethical guidelines.
  • Promoted self-care among staff members by initiating regular debriefings after challenging incidents or shifts.
  • Maintained accurate documentation of patient progress, treatment plans, and medical histories in compliance with regulatory standards.
  • Conducted crisis interventions and de-escalation techniques to ensure patient safety during high-risk situations.
  • Performed frequent ongoing assessments of patients' status to address changes.
  • Assessed patients' physical and mental status by analyzing complaints and symptoms.
  • Recorded details regarding therapies to keep patient charts updated.

Mental Health Health Care Assistant

Cornwall Partnership Foundation Trust Nhs
01.2024 - 09.2024
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Participated in ongoing training sessions, staying current with best practices in health care assistance.
  • Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
  • Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Supported patients'' physical therapy goals through guided exercises and range of motion activities.

Health Care Assistant

Cornwall Partnership Foundation Trust NHS
05.2022 - 01.2024
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Coordinated with healthcare professionals to update patient records, ensuring accuracy and confidentiality.
  • Assisted with nutritional planning, ensuring patient diets supported health and recovery goals.
  • Monitored and recorded patient vitals, providing critical data for healthcare professionals to assess patient health.
  • Improved patient care delivery by contributing to development of patient care plans.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Documented patient information and care activities in electronic health record.
  • Transported patients between rooms and appointments or testing locations.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.

Sales Assistant

Superdrug
06.2021 - 05.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Established rapport with customers using active listening and interpersonal skills.
  • Boosted store revenue through upselling and cross-selling techniques.

Education

GCSE -

Looe Community Academy
Looe

Extended Level 3 Diploma - Health And Social Care

Callywith College
Bodmin
07-2020

Skills

Patient health education

Health promotion

Clinical quality improvement

Clinical supervision

Documentation and recordkeeping

Customer service

Customer assistance

Payment processing

Time management skills

Work ethic and integrity

Team collaboration

Basic knowledge of computer software

Reliability and punctuality

Timeline

Student Registered Mental Health Nurse

Cornwall Partnership Foundation Trust NHS
09.2024 - Current

Mental Health Health Care Assistant

Cornwall Partnership Foundation Trust Nhs
01.2024 - 09.2024

Health Care Assistant

Cornwall Partnership Foundation Trust NHS
05.2022 - 01.2024

Sales Assistant

Superdrug
06.2021 - 05.2022

GCSE -

Looe Community Academy

Extended Level 3 Diploma - Health And Social Care

Callywith College
Sholeigh ToyneAdministrative Assistant