Shobhan Babu Kota
Bedford,BDF
Summary
Professional with extensive experience in software testing and quality assurance, proficient in HP Quality Center, ALM, JIRA, SoapUI, and Postman. Expertise in Agile methodologies, Waterfall model, and V-Model ensures comprehensive test coverage and accurate defect tracking. Skilled in SQL, T-SQL, and Adobe Omniture CMS, including Adobe CQ5 and Target, as well as ERP systems like Sage 50/200/X3. Proven ability in client relations management and manual test execution, focusing on developing productivity dashboards and status reports.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Sr. Test Analyst
TJX Europe
Watford
2020.12 - 2026.05
- E-Commerce & Order Management (TKMaxx.com)
- End-to-End Testing: Executed comprehensive E2E testing for fashion e-commerce platform, covering full order lifecycle from customer selection to SAP backend processing and WorldPay gateway integration.
- Requirement Mapping: Ensured 100% feature coverage by mapping complex test cases to business requirements for major project releases.
- User Journey Validation: Validated critical user journeys (e.g., checkout, onboarding), identifying and resolving logic flaws prior to production deployment.
- Agile Regression: Performed rigorous regression testing within bi-weekly sprints to maintain system stability during continuous functional enhancements.
- Defect Management: Managed full defect lifecycle via Jira, collaborating with developers to prioritize and resolve high-priority functional blockers.
- Loyalty Reward Programme Integration
- Omnichannel Strategy: Tested "Keys" loyalty program, ensuring seamless reward accumulation and redemption across both online and in-store purchases.
- API & Middleware Testing: Utilized Postman to verify third-party web services and API integrations across complex vendor ecosystem, including SAP Gigya, Mozido Loyalty Engine, IBM Marketing Cloud, and AgileOne.
- Integration Leadership: Led E2E integration testing for in-stream and out-stream data flows between Hybris, SAP, and external marketing/loyalty platforms.
- Environment & Data Setup: Analyzed and managed complex E2E test environments involving multiple third-party vendors and specialized test data configurations.
- Improved productivity with efficient management of test data sets.
Sr. Test Specialist
Charles Tyrwhitt
London
2019.09 - 2020.11
- Led finance‑centric ERP testing across Sage X3, validating GL structures, dimension setups, AP/AR workflows, VAT rules, multi‑currency handling, and period‑end close to ensure financial integrity at scale.
- Owned end‑to‑end migration testing for customers, suppliers, SKUs, pricing, stock, and full financial balances, performing reconciliation against legacy systems and resolving data defects prior to cutover.
- Validated complex financial postings including revenue recognition, landed cost allocation, accruals, prepayments, and automated journal generation across multi‑entity and multi‑ledger environments.
- Executed high‑volume integration testing between eCommerce platforms and Sage X3, ensuring accurate synchronisation of orders, payments, refunds, stock, and financial transactions.
- Tested advanced stock and costing processes including standard/actual costing, BOM explosions, warehouse transfers, replenishment, and stock valuation impacts on GL.
- Designed and led UAT cycles for Finance, Merchandising, and Supply Chain teams, ensuring business‑critical workflows were validated and approved for go‑live.
- Delivered robust regression suites covering finance, inventory, procurement, and sales modules to safeguard stability after patches, configuration changes, and seasonal product launches.
- Managed defect lifecycle using Jira driving root‑cause analysis, prioritisation, and retesting of high‑severity finance and integration defects.
- Optimised test data strategies to support realistic financial scenarios including multi‑currency settlements, partial shipments, promotions, markdowns, and complex returns/refund flows.
Sr. SIT Test Analyst
TJX Europe
Watford
2018.06 - 2019.08
- Supported functional testing and integration processes for multi-banner customer propositions within loyalty 2.0 project.
- Assisted in validating workflows across TK Maxx e-commerce platforms and backend systems.
- Helped verify API web services for third-party integrations including SAP, Gigya, Mozido, and IBM Marketing Cloud.
SR. Test Analyst
Salmon UK
London
2017.01 - 2018.05
- Experienced in leading end-to-end testing for premier fashion e-commerce platforms including Tommy Hilfiger, Calvin Klein, and Hybris-based sites like New Look and Ted Baker.
- I specialized in complex SAP backend integrations, Solr to Fredhopper migrations, and Hybris upgrades.
- Working in Agile SPRINTs, I validated global REST APIs via Postman and managed payment gateways like PayPal and Wirecard.
- My expertise spans UAT sign-off, cross-browser mobile testing, and SQL data validation.
- I bridged the gap between As-Is/To-Be models, leading daily defect triage and ensuring seamless production releases for high-traffic global websites.
Sr. Test Analyst
Experian UK
London
2016.08 - 2016.12
- As a QA lead for Experian's Free Credit Score platform, I collaborated with stakeholders to define Agile sprint scopes and deliver high-quality estimates.
- I managed end-to-end BDD testing, defect triage, and complex integrations across front-end, backend, and mobile systems.
- By bridging "As-Is" and "To-Be" models, I ensured seamless, cross-platform performance within strict deadlines.
ETL QA
Salmon UK
London
2015.08 - 2016.07
- Assisted in ensuring data integrity through rigorous testing of ETL data warehouse components.
- Supported execution of complex backend data-driven tests using Talend.
- Contributed to the design and execution of test plans, specifically validating flat file transfers and maintaining detailed results for each data load.
- Conducted cross-browser and responsive mobile testing across iOS, Android, and Windows.
- Collaborated with product owners in an agile environment to define sprint scopes and provide estimates, ensuring quality deliverables met deadlines.
- Helped resolve issues to improve customer satisfaction.
BAU Systems Engineer
Worldremit UK
London
2014.11 - 2015.08
- Assisted in managing end-to-end testing lifecycle for high-performance web application.
- Helped design custom SQL scripts for comprehensive data validation.
- Supported cross-browser and mobile testing across various platforms including iOS, Android, and Windows.
- Collaborated with marketing on content validation and facilitated user acceptance testing during data migration processes.
- Aided in risk mitigation and contributed to data-driven test summary reports for quality assurance.
Senior Test Analyst
Reward UK
London
2014.07 - 2014.11
- In an Agile Scrum environment, I specialized in CMS testing for RBS and NatWest web applications using Adobe CQ5.
- I validated diverse retailer templates, managed BDD test scripts in Jira, and conducted comprehensive cross-browser and accessibility testing.
- Additionally, I led QA workshops and presented sprint outcomes to stakeholders through show-and-tells.
Senior Test Analyst
Easyjet UK
Luton
2012.10 - 2014.06
- Operating within a fast-paced Agile (Scrum) environment, I collaborated in a cross-functional team of two testers and four developers.
- My role cantered on two-week development sprints followed by integrated regression cycles.
- I performed comprehensive manual testing—including black box, smoke, and GUI—on web and mobile applications (iPad).
- Technically, I validated complex systems integrated with Azure Cloud, .NET 4.5 MVC, and SQL Server 2008, while managing version control via GitHub.
- My expertise spanned accessibility testing across easyJet platforms and end-to-end verification of PSPs like Cybersource and Xenco.
- I formulated and executed exploratory, functional, and UAT test cases, ensuring robust data integrity and seamless UI performance.
UAT Test Lead
BUPA UK
London
2011.07 - 2012.09
- Facilitated communication between stakeholders and technical teams by translating requirements into user stories and BDD scenarios using Gherkin.
- Assisted product owners and project managers in defining sprint scopes and providing execution estimates in agile environments.
- Supported functional UI and cross-browser testing while managing XML web services using SOAP UI.
SAP Test Specialist
Veolia UK
East London
2011.02 - 2011.06
- Support teams in planning sprints to identify functional gaps and estimate testing requirements.
- Assist in developing test scripts through collaboration in three-way meetings.
- Aid in rigorous functional and integration testing to ensure comprehensive test coverage.
- Facilitate defect triage calls to support resolution of UAT issues with developers and stakeholders.
- Provide updates in daily stand-ups and status reports, highlighting risks and dependencies.
- Contribute to quality assurance by demonstrating scenarios for story sign-off and organising sessions for business stakeholders.
Senior Test Analyst
BUPA UK
London
2006.05 - 2011.01
- Assisted teams in delivering projects through effective resource allocation and communication with stakeholders.
- Supported agile frameworks by collaborating with product owners on defining sprint scopes and providing technical estimates.
- Aided in developing test strategies for UI and XML web services using SoapUI while monitoring security and performance phases.
- Contributed to the engineering of a custom MS Access/SQL reconciliation framework for automated data comparisons.
- Facilitated defect triaging and RAG metrics to maintain project quality.
Education
Masters - Business Administration
IIMM
PUNE - INDIA2004
Bachelor of Science - Computer Science
HYDERABAD - INDIA04.2002
Skills
- HP Quality Center and ALM
- JIRA
- WebEx
- SOAP UI
- Postman
- Microsoft Test Manager
- Agile methodology
- Waterfall model
- V-model
- Traceability matrix
- Productivity metrics
- Defect metrics
- Status reporting
- Dashboard creation
- T-SQL
- Adobe Omniture
- Content management systems (CMS)
- Adobe CQ5 and Target
- ERP systems (Sage 50/200/X3)
- Client relations management
- Manual test execution
- SQL query writing
- Scrum framework understanding
- Results interpretation and reporting
Certification
- ISEB Foundation certified
- Merit/Excellence Award for project execution at BUPA
Timeline
Sr. Test Analyst
TJX Europe
2020.12 - 2026.05
Sr. Test Specialist
Charles Tyrwhitt
2019.09 - 2020.11
Sr. SIT Test Analyst
TJX Europe
2018.06 - 2019.08
SR. Test Analyst
Salmon UK
2017.01 - 2018.05
Sr. Test Analyst
Experian UK
2016.08 - 2016.12
ETL QA
Salmon UK
2015.08 - 2016.07
BAU Systems Engineer
Worldremit UK
2014.11 - 2015.08
Senior Test Analyst
Reward UK
2014.07 - 2014.11
Senior Test Analyst
Easyjet UK
2012.10 - 2014.06
UAT Test Lead
BUPA UK
2011.07 - 2012.09
SAP Test Specialist
Veolia UK
2011.02 - 2011.06
Senior Test Analyst
BUPA UK
2006.05 - 2011.01
Masters - Business Administration
IIMM