Summary
Overview
Work History
Education
Skills
Hobbies and Interest
Timeline
Generic

Shoaib Shah

London

Summary

Motivated service worker with exceptional social skills. Determined to learn and develop within my role. Committed to delivering excellent customer service and building on the reputation of the brand I am representing. Strong communication and interpersonal skills. Eager to apply knowledge and skills to excel. Ready to contribute to a positive team environment and make a valuable impact.

Overview

1
1
year of professional experience
9
9
years of post-secondary education
2
2
Languages

Work History

Barista

Starbucks
Great Russel Street
07.2022 - 03.2023
  • Provided exceptional customer service, including personalized assistance and creating a welcoming environment for customers, showcasing rapport-building and effective customer engagement.
  • Efficiently managed high-pressure situations by multitasking, prioritizing tasks in fast-paced environments, and thriving in demanding, time-sensitive situations.
  • Demonstrated strong communication skills through active listening, making suitable recommendations, and ensuring customer satisfaction, underscoring effective understanding of customer requirements.
  • Collaborated effectively with team members to ensure smooth operations and provide support during busy periods, emphasizing the ability to work harmoniously in a team-oriented environment.

Booking Agent

Eagles Chauffeurs
Swiss Cottage
09.2021 - 04.2022
  • Handled incoming calls and emails professionally, promptly responding to inquiries and providing accurate information to the controller.
  • Assisted in maintaining client databases, ensuring accurate and up-to-date records, showcasing proficiency in data management and maintaining confidentiality.
  • Provided exceptional administrative support to the controller, ensuring smooth office operations and efficient workflow.
  • Maintained high levels of cleanliness and organization in the office, ensuring a professional and welcoming environment for clients and staff.

Education

Bachelor of Arts - Economics

University of Reading
Berkshire
09.2023 - 06.2026

A Levels - Economics, Maths and Psychology

Park High School
Stanmore
09.2020 - 06.2022

GCSEs - 10 GCSEs, including Maths and English

Claremont High School Academy
Brent
09.2015 - 06.2020

Skills

    Strong work ethic

undefined

Hobbies and Interest

I have a deep passion for Boxing and have dedicated myself to training in the sport for several years. Through my commitment and hard work, I have acquired a wide range of valuable skills such as discipline, consistency, perseverance, self-confidence, and effective communication. Additionally, I have volunteered at my boxing gym, assisting my coach during the infant sessions and sharing my knowledge with younger boxers. Boxing has not only provided me with physical fitness but has also contributed to my personal development. It has taught me the importance of goal-setting, determination, teamwork and instilled in me a strong work ethic and a drive to achieve excellence. It brings me great joy and fulfilment, and I believe that these attributes will positively contribute to my performance.


During 2018-19 I was an Air Cadet at Squadron 101 where I wholeheartedly embraced the discipline of marching drills. This consistent and rigorous practice further reinforced my values of discipline, precision, and attention to detail.  It also taught me the importance of working as a team, as we marched together for significant events such as the Remembrance Day Parade in Harrow, fostering a strong sense of camaraderie and unity among cadets.




References are available upon request

Timeline

Bachelor of Arts - Economics

University of Reading
09.2023 - 06.2026

Barista

Starbucks
07.2022 - 03.2023

Booking Agent

Eagles Chauffeurs
09.2021 - 04.2022

A Levels - Economics, Maths and Psychology

Park High School
09.2020 - 06.2022

GCSEs - 10 GCSEs, including Maths and English

Claremont High School Academy
09.2015 - 06.2020
Shoaib Shah