Shloka Jonnada

· Greeted guests in a friendly and professional manner

· Answered incoming calls and directed calls to appropriate staff

· Handled requests for reservations, amenities, and other guest services

· Maintained organized records of guest information and hotel occupancy.

• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Greeted new customers, discussed specials, and took drink orders.

• Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
• Answered phone and performed clerical duties to assist human resources department.
• Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.