Shlok Manorkar
Park lane, Leeds
Summary
Customer-focused postgraduate student with experience in retail, hospitality and customer service. Demonstrates strong ability to understand customer needs and deliver tailored product recommendations. Effective communicator with proven organisational skills, capable of thriving in both independent and team settings. Seeking a part-time role to leverage expertise while pursuing professional growth.
Overview
4
4
Languages
1
1
year of professional experience
Work History
Waiter
Cafe Coffee Day
03.2026 - 08.2026
- Provided friendly customer service, engaging with customers to foster a welcoming atmosphere.
- Took customer orders, operated till, and served food and drinks to ensure efficient service.
- Managed shop floor independently, handling orders and serving customers to maintain high service standards.
- Followed food hygiene procedures, including allergy awareness and preventing cross-contamination.
- Maintained a clean and organised dining area throughout shifts.
Retail Sales Associate
Star Bazaar
01.2026 - 02.2026
- Assisted customers with product enquiries, enhancing shopping experience and fostering customer loyalty.
- Operated tills, handled cash and digital payments, ensuring efficient transactions and friendly customer service.
- Maintained shop floor standards through recovery, organising stock and ensuring shelves were neatly presented.
- Processed deliveries, replenished shelves and ensured fresh produce was promptly displayed.
- Checked expiry dates and removed expired products, upholding food safety standards and ensuring product quality.
Sports Leader
Decathlon India
06.2025 - 12.2025
- Collaborated with colleagues to optimise daily store operations, enhancing customer experience and service quality.
- Advised customers on product selection, tailoring recommendations to meet individual preferences and needs.
- Ensured shop floor standards through timely stock replenishment, effective recovery, and strategic visual merchandising.
- Managed stock through RFID checks, inventory updates, negative stock corrections and processing deliveries.
- Operated tills, processed cash and card payments, handled returns and placed online orders for customers.
Education
Master of Science - Business Analytics & Decision sciences
University of Leeds
Leeds01-2027
Prodigy Public School
Pune, MHAirforce School, 9BRD
Pune, MHBachelor of Business Administration -
JSPM University
Pune, MHSkills
- Sales & POS Systems
- Food safety
- Stock & Inventory Management
- Visual merchandising
- Customer Service
- Clear communication
- Cross-functional collaboration
- Teamwork & Adaptability
- Problem-solving
- Organisational skills
Languages
English
Proficient
C2
Marathi
Proficient
C2
Hindi
Proficient
C2
Japanese
Intermediate
B1
Interests
- I enjoy learning new languages, and I am passionate about powerlifting; I have competed in and won several competitions, developing discipline and determination I also enjoy playing sports and cooking in my spare time
Timeline
Waiter
Cafe Coffee Day
03.2026 - 08.2026
Retail Sales Associate
Star Bazaar
01.2026 - 02.2026
Sports Leader
Decathlon India
06.2025 - 12.2025
Master of Science - Business Analytics & Decision sciences
University of Leeds
Prodigy Public School
Airforce School, 9BRD
Bachelor of Business Administration -
JSPM University