Shivaramadas Patel

• Conducted comprehensive pre-delivery inspections for maximum customer satisfaction. Ensured all safety checks are met.
• Delivered excellent customer service, resulting in repeat business.

Ensured quality of work to manufacture specification.

• Resolved complex mechanical issues, boosting customer trust in our services. Carried out repairs on brake and suspension parts after finding out damages and areas of fatigue, unblocked diesel particulate filters, removed timing chain covers and resealed to prevent leaks.
• Attended training sessions regularly to stay updated on new technologies and techniques. Training sessions involved new systems including controller area network bus or CAN bus. Learned how to view CAN maps and detect loss off communication.
• Repaired and replaced worn and faulty parts to restore vehicle functionality. Replaced control modules after diagnosing faults, failed sensors that work with mechanical parts that send data back to electronic control unit.
• Worked with team members to coordinate workflow and complete high-volume services in busy environments. Aligning myself with certain tasks with team members when fitting huge components like all wheel drive transmission on pick up trucks or fitting new engines examples of operating hydraulic hoist aligning with engine flywheel while other members feed bolts into engine. Other examples feeding air-conditioning gas while other team member fills engine with oil, and other fluids. Preparing engine before initial start up.

• Achieved customer satisfaction with clear and concise reporting on vehicle conditions. Carried out inspections found any areas that require attention, tyres brakes dashboard warning lights.
• Improved vehicle safety by conducting thorough MOT tests. Understand MOT requirements and using manual to find what is classed as failure, advisory or pass. Examples of failure excessive movement in wheel bearings, torn seatbelts that can impair safety.
• Conducted brake system inspections for optimal performance. Using brake roller tester to check and efficiency and performance of brakes comparing figures across axles and noting differences.
• Adhered strictly to DVSA guidelines when carrying out MOT tests-contributing towards establishing company reputation for integrity and professionalism. Carried out yearly assessments learning of new rules and regulations, changes and updates completing exams and learning modules.