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Associate principal engineer

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A result driven optimistic individual with an experience of 2.5 years in Travel and Tourism Industry and EdTech Industry having a track record of successfully demonstrating to the customers and vendors the real value of our product by developing relationships and partnerships, handling accounts and boosting profits. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits with motivational leadership style .

Knowledgeable and dedicated customer service professional with extensive experience in Customer Support industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dynamic Customer Support Executive with a proven track record at Eazy ERP Technologies Pvt. Ltd., excelling in problem resolution and customer service. Recognized for enhancing client satisfaction through effective communication and data analysis. Skilled in ERP software and training, I consistently deliver proactive solutions and optimize workflows for global customers.

Detail-oriented Customer Service Specialist with strong organizational skills and a proven ability to manage multiple projects accurately. Committed to enhancing sales and fostering teamwork in fast-paced environments. Skilled in prioritizing tasks and effectively resolving escalated customer support issues.

Dynamic Customer Support Executive with a proven track record at IndiGo Airlines, adept in CRM software and enhancing customer satisfaction. Successfully implemented process improvements, resolving complex queries and driving service excellence. Recognized for developing strategies that elevated customer experience and efficiently managed customer accounts, ensuring high levels of engagement and loyalty.

Shivani Thakur

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Customer support executive

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Master of Arts - History

Bachelor of Arts - History

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Master of Arts - History

Customer support executive

Bachelor of Arts - History

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