Shivamkumar Patel
Leyton,WAL
Summary
Experienced food and beverage specialist with extensive expertise in table service, menu knowledge, and customer service excellence. Proficient in wine and cocktail serving, allergen and dietary requirement management, and food hygiene protocols. Skilled in upselling techniques, barista training, and handling customer feedback to enhance guest satisfaction. Adept at cash handling, bill calculation, and order processing to ensure seamless operations. Committed to delivering exceptional dining experiences while maintaining a positive attitude and professional demeanour.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Waiter
Novikov Restaurant & Bar
London, United kingdom
12.2023 - Current
- Assisted in food preparation, resulting in timely service delivery.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Accommodated special dietary requests, enhancing customer dining experience.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Maintained knowledge of menu items, leading to accurate order taking.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Increased order value by upselling sides, drinks and desserts.
Stock controller
rgis
Barking, Barking and Dagenham
05.2023 - 12.2023
- Regularly updated inventory records, maintaining accuracy throughout the entire supply chain process.
- Streamlined processes through the use of modern inventory management software tools.
- Scheduled timely delivery of products to ensure steady flow within the supply chain cycle, reducing potential disruptions.
- Handled damaged goods effectively; coordinated with suppliers for replacements while simultaneously updating related records.
Education
GCSEs - commerce
D.N.HIGH.SCHOOL
INDIA 03.2017 - 03.2018
Skills
- Food and beverage knowledge
- Table preparation
- Cash handling
- Customer service
- Order taking
- Order processing
- Bill calculation
- Positive attitude
- Barista training
- Upselling techniques
- Table service
- Customer feedback handling
- Wine and cocktail serving
- Food hygiene protocol
- Menu knowledge
- Food and beverage specialist
- Allergen and dietary requirements
- Food and beverage service
Affiliations
- SONGS
- GYM
Languages
English
Fluent
Hindi
Advanced
Gujarati
Fluent
Telugu
Beginner
Timeline
Waiter
Novikov Restaurant & Bar
12.2023 - Current
Stock controller
rgis
05.2023 - 12.2023
GCSEs - commerce
D.N.HIGH.SCHOOL
03.2017 - 03.2018
Similar Profiles
Andrei IvanovAndrei Ivanov
Host at Novikov Restaurant and Bar-MoscowHost at Novikov Restaurant and Bar-Moscow
Eltjon ZekajEltjon Zekaj
Runner at Novikov Restaurant and LoungeRunner at Novikov Restaurant and Lounge
Zaur CeferliZaur Ceferli
Sous Chef at Novikov Group Syrovarnya RestaurantSous Chef at Novikov Group Syrovarnya Restaurant