Shitalben Jigarkumar Upadhyay
Burnt Oak,Barnet
Summary
Dedicated healthcare professional with extensive expertise in nursing techniques and nutritionist knowledge. Adept at building trust with patients and delivering personalised care, ensuring a thorough understanding of hygiene standards. Committed to listening to patients' needs and providing exceptional care tailored to individual requirements.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Senior care assistant
Sandton Healthcare
London
07.2023 - Current
- Delivered compassionate end-of-life care, respecting dignity of the individual at all times.
- Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
- Co-ordinated with healthcare professionals for improved resident care outcomes.
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Assisted others during emergency situations ensuring minimal harm towards any party involved.
Customer service representative
JD Sports-Watford
London
11.2022 - 06.2023
- Processed orders promptly ensuring a positive shopping experience for customers.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Provided top-notch support for increased customer satisfaction.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Assisted customers in making informed decisions by providing detailed product information.
Education
Master of Business Administration - Business Management
University of Leicester
Leicester 09.2022 - 05.2023
Skills
- Building trust with patients
- Nutritionist knowledge
- Understanding of hygiene standards
- Nursing techniques mastery
- Delivering personalised care
- Listening to patients' needs
Languages
English
Fluent
Gujarati
Native
Hindi
Fluent
Timeline
Senior care assistant
Sandton Healthcare
07.2023 - Current
Customer service representative
JD Sports-Watford
11.2022 - 06.2023
Master of Business Administration - Business Management
University of Leicester
09.2022 - 05.2023
Similar Profiles
Kelsey DahringKelsey Dahring
Housekeeper at Holiday Inn Hotel SandtonHousekeeper at Holiday Inn Hotel Sandton
Bernhard Deon Van Der WaltBernhard Deon Van Der Walt
New Vehicle Sales Consultant at Jaguar Land Rover SandtonNew Vehicle Sales Consultant at Jaguar Land Rover Sandton
Patricia E DevinePatricia E Devine
Public Relations Coordinator at Holiday Inn Hotel SandtonPublic Relations Coordinator at Holiday Inn Hotel Sandton
Mahad AhmedMahad Ahmed
Diabetic Eye Screener/Grader at NMUHDiabetic Eye Screener/Grader at NMUH
Eleni KokkinisEleni Kokkinis
Work experience at Westminster CouncilWork experience at Westminster Council