Shirley White
Lincoln,United Kingdom
Summary
A highly adaptable and versatile Executive Assistant who demonstrates excellent communication and interpersonal skills, coupled with a tactful and diplomatic approach. Known for meticulous attention to detail, time management, and the ability to remain calm under pressure.
A driven professional with keen ability to manage and coordinate executive tasks, ensuring seamless operations whilst demonstrating strong organisational skills.
Specialising in streamlining administrative tasks and enhancing productivity, thriving on managing multiple schedules, enhancing customer/stakeholder relations, and coordinating projects with a keen eye for detail. Consistently improving client satisfaction though providing timely and accurate support, contributing to smoother operations and more focused business growth. Poised to contribute to strategic initiatives and drive operational success.
Overview
35
35
years of professional experience
Work History
Executive Virtual Assistant
Virtually Admin
Lincoln, LIN
01.2022 - Current
- Virtual and Hybrid Assistance in a professional and personal capacity to CEOs, entrepreneurs, public figures, charitable organisations and CICs
- Bringing together administrative expertise, coaching knowledge and exemplary leadership skills
- Servicing a varied portfolio of C-Suite clients and Executive Leadership teams across industries such as sport, wellbeing, hospitality, property, religious institutions, sustainable finance and strategy consultancy
- Creating smooth operations through careful management of office workflow and administrative processes
- Identifying and resolving operational issues impacting productivity, performance or profitability
- Driving innovation with creative problem-solving strategies
- Providing clients with outstanding service, extending relationships for future business opportunities
Self-Development Career Break
SDCB
Lincoln, Lincolnshire
01.2021 - 01.2022
- The Covid pandemic coupled with my passion for self-development and own childhood experience offered me the opportunity to become more curious about the human mind and behaviours
- Having trained in Counselling, entered the world of Neuro Linguistic Programming (NLP) in 2021, qualifying as an accredited NLP Practitioner
- Being coaching curious, completed 300+ hours of coach education and qualified for the accredited coach pathway with the International Coach Federation (ICF) to Professional level
Business Owner
Lettings and Service Accommodation Expert
Lincoln, Lincolnshire
01.2012 - 01.2021
- Knowledge of the Lincoln property market led me to create a start-up business offering residential houses for let, which quickly grew to incorporate the student market in our university city
- Managed daily operations to ensure smooth running of the business
- Identified new business opportunities to increase revenue and entered the commercial property lettings sphere within 12 months
- The award-winning business expanded to offer maintenance services and ultimately serviced accommodation apartments
- Utilised social media platforms for effective brand promotion and customer engagement
- The pandemic gifted me the space to regroup and reconnect with my passion for self-development and ‘giving back'.
Estate Agency Sales and Lettings Consultant
DDM Residential/Martin & Co
Gainsborough/Lincoln, Lincolnshire
01.2010 - 01.2012
- Working within Gainsborough and Lincoln areas in a customer facing role liaising daily with tenants, landlords and contractors
- Taking an active role in growing the sales and lettings portfolio, meeting branch targets, ensuring correct policies and procedures were in place to comply with legislation
- Responsible for the procurement of services and completing tenant and landlord contracts
- Offered bespoke advice on property value based on current market estimates
- Monitored property market trends to accurately anticipate and meet customer demand
Childminder
SW Childminding
Hythe, Kent
01.2005 - 01.2010
- Innovation of successful childminding business from home, responsible for the welfare and safety of children from 3 months to 12 years
- Developed engaging, stimulating activity programmes, following parent guidelines to meet development goals
- Built trusted relationships with parents through outstanding levels of care and communication
- Business administration included invoicing, accounting, production of promotional material and correspondence, keeping of statutory records
- Formulation, implementation and adherence to policies and procedures to comply with Ofsted legislation and inspection criteria
Various Personal Assistant Positions
Various
London, Greater London
01.1998 - 01.2004
- Imperial Society of Teachers of Dancing, IGI Insurance Company, The Doctors Laboratory, URS Thorburn Colquhoun
- Personal one-to-one assistance at the highest level
- First point of contact for clients
- Exemplary diary management, word processing (copy/audio), minute taking and shorthand/speedwriting skills
- Liaison with Heads of Department and external professional bodies
- Organisation, co-ordination and management of corporate events
- Extensive client liaison and business development at both UK and international level
- Co-ordination and preparation of Board papers
- Organisation of and attendance at Board meetings
- Extensive organisation of travel and accommodation both UK and internationally
Police Constable
South Yorkshire Police
01.1993 - 01.1996
- Working as a Police Constable; an all-round manager
- Thinking on your feet, decision making and problem solving were second nature
- I thrived on working on my own initiative as well as part of an invaluable team being responsible for carrying out actions to meet results efficiently and effectively
- Being adept at prioritising workloads enabled me to encompass several ongoing cases with ease
- My clerical and administrative skills provide invaluable in the preparation of court files for defendants and related paperwork
Staff Clerk
HM Forces
London, Greater London
01.1990 - 01.1993
- Achieving the rank of Lance Corporal I gained relevant military qualifications
- Working within the Ministry of Defence, Whitehall for high ranked military officers and a secondment to the Cabinet Office during the 1989 Gulf War followed by HQ Northern Ireland
- Dealing with large amounts of highly sensitive and classified material, held the position of Personal Secretary to the Major General Army Plans and Programming
Education
High School Diploma - Nutrition
Lincoln College
Lincoln, Lincolnshire2021
High School Diploma - O Levels
John Leggott Sixth Form College
Scunthorpe, North Lincolnshire 01.1987 - 01/1988
GED - Achieved 8 x GCSE O Levels Grades A-C, including Mathematics and English Language
Queen Elizabeth's High School
Gainsborough, Lincolnshire 01.1983 - 01/1987
Skills
- Excellent communication and interpersonal skills
- Adaptable and versatile
- Professional conduct and work ethics
- Tactful and diplomatic approach
- Time management and discipline
- Meticulous attention to detail
- People centric service
- Positive Attitude
- Trustworthy and reliable
- Privacy assurance
- Autonomous work capability
- Interpersonal collaboration skills
- Cross-cultural understanding
- Great sense of humour
- Ability to remain calm under pressure
- Advanced IT systems knowledge
- Microsoft Office Suite
- Google Workspace
- Task management tools
Hobbies and Interests
- Active gym member
- Hyroxer
- Avid runner
- Liverpool FC supporter
- Lincoln City FC supporter
- Walking Football Referee
- Qualified Therapeutic Coach and Recovery Coach Professional with a particular interest in relational trauma
- Self-study learning with the Human Givens College
Timeline
Executive Virtual Assistant
Virtually Admin
01.2022 - Current
Self-Development Career Break
SDCB
01.2021 - 01.2022
Business Owner
Lettings and Service Accommodation Expert
01.2012 - 01.2021
Estate Agency Sales and Lettings Consultant
DDM Residential/Martin & Co
01.2010 - 01.2012
Childminder
SW Childminding
01.2005 - 01.2010
Various Personal Assistant Positions
Various
01.1998 - 01.2004
Police Constable
South Yorkshire Police
01.1993 - 01.1996
Staff Clerk
HM Forces
01.1990 - 01.1993
High School Diploma - O Levels
John Leggott Sixth Form College
01.1987 - 01/1988
GED - Achieved 8 x GCSE O Levels Grades A-C, including Mathematics and English Language
Queen Elizabeth's High School
01.1983 - 01/1987
High School Diploma - Nutrition
Lincoln College
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