Shinel Walcott
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proficient in Social Media Marketing, Product Development and Content Creation. Works with an effective strategy to produce engaging, high quality and error free work outcomes. Works independently or team lead with speed and precision to achieve tight deadlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Assistant
KOHL
05.2023 - Current
- Overlooks personal and professional calendars and coordinated appointments for future events.
- Maintains appropriate filing of personal and professional documentation.
- Provides general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responds to emails and other correspondence to facilitate communication and enhance business processes.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
Leather Artisan / Developer FREELANCE
Grafea
03.2023 - 05.2023
- Checked the quality of products in order to ensure adherence to specifications
- Selected and attached materials and hardware to product type.
- Finalising each item with industrial machine sewing and health and safety observation.
- Discussed issues with team members to provide resolution and apply best practices.
E-Commerce FTC
Harvey Nichols
11.2022 - 01.2023
- Managed customer order fulfillment, whilst processing with speed and precision.
- Following daily recording of the productivity of orders per hour and liaising with delivery companies to provide dispatch details.
- Uploading shipment data by completing paperwork and rectifying any errors.
- Accurately logged customer feedback
Merchandiser
Adidas
05.2019 - 06.2020
- Optimised sales opportunities by developing detailed plans of proposed store layouts.
- Coordinated in-store displays according to promotional plans outlined by vendors.
- Managed inventory to secure high-performing seasonal collections in line with customer demand.
- Aligned operational decision-making with long-term business strategy.
Administrator
Fortnum and Mason
05.2018 - 05.2019
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Coordinated with human resources department to handle payroll and personnel databases.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
Brand Specialist
Selfridges & Co
02.2014 - 01.2018
- Till operation, processing refunds and providing personal/styling shopping service
- Increased brand awareness up to 70% by designing unique customer experiences that encompassed brand values.
- Retained customers by building rapport and delivering tailored product recommendations.
- Drove sales growth by analysing customer data to enhance KPI delivery.
Education
Art and Design
Manchester College
08/2016 - 07/2017
Beauty / Cosmetic Consultancy
Manchester College
05/2015 - 06/2016
Bachelor of Arts - Fashion Bags And Accessories: Product Design And Innovation
London College of Fashion
09/2017 - 07/2020
Skills
- Problem solving and critical thinking
- Time Management
- Interpersonal Skills
- Scheduling and calendar management
- Database administration
- Creative writing
- Social Media Marketing
- Trend Analysis
- Customer Retention Strategies
- Adobe Suite
- Client Meetings
- Microsoft Office
Work Placement - Vivienne Westwood
- Communicated high-level concepts with design team using CAD and demonstrating product practicality.
- Liaised with engineering teams to create technical models and prototypes.
- Managed social media accounts to assist with creative direction, story telling and marketing concepts.
- Collaborated with key stakeholders to develop seasonal collections through trend research, ideation, sketching, mood and fabric boards.
Certification
- Designer of the year award 2019
- Leather-sellers emerging talent award 2019
- Zara collaboration finalist
Reference
Available Upon Request
Timeline
Personal Assistant
KOHL
05.2023 - Current
Leather Artisan / Developer FREELANCE
Grafea
03.2023 - 05.2023
E-Commerce FTC
Harvey Nichols
11.2022 - 01.2023
Merchandiser
Adidas
05.2019 - 06.2020
Administrator
Fortnum and Mason
05.2018 - 05.2019
Brand Specialist
Selfridges & Co
02.2014 - 01.2018
Art and Design
Manchester College
08/2016 - 07/2017
Beauty / Cosmetic Consultancy
Manchester College
05/2015 - 06/2016
Bachelor of Arts - Fashion Bags And Accessories: Product Design And Innovation
London College of Fashion
09/2017 - 07/2020
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