SHINE THOMAS
Wythenshawe,Manchester
Summary
Seeking for a job to pursue a highly rewarding career and healthy work environment where I can utilize skills and knowledge efficiently for the organizational growth and also to work in a challenging environment, which upgrades knowledge, improves skill and provides a room to give out my best to the organization.
Driven individual with talent for building strong client relationships and achieving sales targets, complemented by excellent communication and leadership skills. Demonstrates proficiency in strategic planning and team management, ensuring successful execution of sales initiatives. Ready to deliver substantial growth and customer satisfaction in Sales role.
Overview
7
7
years of professional experience
6038
6038
years of post-secondary education
Work history
Assistant manager
Bajaj housing finance
ERNAKULAM, KERALA
09.2018 - 11.2022
- Four-year experience in Bajaj housing finance as Assistant Manager
- Conducted team meetings on regular basis, promoting open communication within team.
- Improved customer service by implementing new procedures and protocols.
- Designed and implemented training to further develop staff based on business goals.
- Liaised with sales teams ensuring alignment between production capacity and sales targets.
BUSINESS MANAGER
L&T FINANCE
ERNAKULAM, KERALA
12.2022 - 06.2024
- One and half years experience in L&T FINANCE as Business Manager.
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Devised successful sales pitches for significant conversion rates.
- Drove revenue growth by identifying and capitalising on emerging market trends.
- Developed robust client relationships for improved business growth.
Customer advisor
Woodhouse post office
Sale, Trafford
08.2024 - Current
- One and Half year experience in Woodhouse Post office as Customer Advisor (Currently working)
- Ensured smooth store operations by coordinating with team effectively.
- Achieved higher customer retention through consistent follow-ups and updates.
- Enhanced customer satisfaction by promptly addressing queries and concerns.
- Developed rapport with customers for improved loyalty and repeat business.
Education
Bachelor in Science - Physics
St. Albert’s College
ErnakulamHSC - SCIENCE
St. Alberts H.S.S
ErnakulamSSLC - SCIENCE
St. Albert's H.S.S
ErnakulamSkills
- Highly motivated and eager to learn new things
- Ability to produce best result in pressure situation
- Good communication skills
- Ability to work as individual as well as in group
- Quick learner
- MS-Word, MS-Excel, MS-PowerPoint and Internet
PERSONAL DETAILS
Languages known: English
Fluent
Hindi
Beginner (A1)
Malayalam
Advanced
Affiliations
- PLAYING HOCKEY
- READING BOOKS
Timeline
Customer advisor
Woodhouse post office
08.2024 - Current
BUSINESS MANAGER
L&T FINANCE
12.2022 - 06.2024
Assistant manager
Bajaj housing finance
09.2018 - 11.2022
Bachelor in Science - Physics
St. Albert’s College
HSC - SCIENCE
St. Alberts H.S.S
SSLC - SCIENCE
St. Albert's H.S.S