SHILPA RISHI
Liverpool,UK
Summary
Accomplished professional with extensive expertise in test strategy implementation and test automation framework development. Demonstrates comprehensive testing expertise, defect management excellence, and risk mitigation. Proven track record in early defect detection, high test coverage, and quality assurance. Skilled in optimizing resource utilization and managing test environments. Adept at collaborating with cross-functional teams and communicating effectively with stakeholders. Proficient in tools such as Microsoft D365, Jira, Azure DevOps, and Jenkins. Experienced in adapting CI/CD processes within testing environments and utilizing methodologies like Scrum, Kanban, and SAFe. Career goal: to drive continuous improvement in testing processes within dynamic organisations.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work history
Quality Engineering Manager
Accenture LLP
, United Kingdom
11.2019 - 03.2025
- Company Overview: Quality Engineering Manager – Natwest, R&Co Bank, Royal Horticultural Society
- Successful Test Strategy Implementation: Developed and executed comprehensive test strategy that aligned with project goals, ensuring thorough test coverage and optimal resource allocation
- Test Automation Framework Development: Spearheaded development and implementation of automated testing framework (e.g., using Selenium, Python), improving test execution efficiency by 50%
- Continuous Improvement in Testing Processes: Introduced and standardized best practices in test planning, execution, and reporting, improving overall test quality and reducing defect leakage in production by 30%
- Collaboration with Cross-Functional Teams: Fostered strong communication and collaboration between development, QA, and business teams, ensuring requirements were understood and met from both functional and non-functional perspectives
- Defect Management Excellence: Established effective defect management process that resulted in resolution of 95% of critical defects before production deployment
- Risk Mitigation & Early Defect Detection: Introduced early risk-based testing practices, allowing identification of critical defects early in development cycle and reducing overall project risk
- High Test Coverage & Quality Assurance: Achieved and maintained test coverage of over 90% for key application components, ensuring high-quality deliverables
- Optimized Resource Utilization: Managed a diverse test team, optimizing resource allocation based on skills and project needs, which led to improved team productivity and engagement
- Stakeholder Communication & Reporting: Regularly updated stakeholders with clear, concise test progress reports, metrics, and test results, building trust and aligning expectations across organization
- Adaptation of CI/CD in Testing: Integrated automated testing into Continuous Integration/Continuous Deployment (CI/CD) pipeline, significantly reducing manual testing efforts and improving time-to-market for releases
- Successful Test Environment Management: Established and maintained stable test environments, minimizing downtime and enabling efficient testing cycles even in complex, multi-environment setups
- Quality Engineering Manager – Natwest, R&Co Bank, Royal Horticultural Society
Quality Engineering Associate Manager
Accenture LLP
United States, USA
11.2013 - 10.2019
Sr. Software Engineer / Test Lead
Accenture Services Pvt. LTD
, India
08.2010 - 10.2013
Sr. Software Consultant
Pyramid Consulting
New Delhi, India
07.2009 - 06.2010
- Oversaw daily operations to achieve high productivity levels.
- Carried out day-to-day duties accurately and efficiently.
Senior Test Analyst
Espire InfoLabs
New Delhi, India
05.2007 - 06.2009
- Developed successful software solutions through thorough functional testing.
Test Analyst
Sopra Steria
Noida, India
05.2005 - 04.2007
- Conducted exploratory testing, detected hidden bugs.
- Improved software quality with meticulous regression testing.
Consultant
Sapient
Gurugram, India
04.2004 - 03.2005
- Carried out day-to-day duties accurately and efficiently.
Education
Masters in Computer Management - Computers
University of Pune
Pune 07.2001 - 05.2003
Bachelor’s in Computer Applications - Computers
IPEM
New Delhi 07.1998 - 05.2001
Skills
Test Strategy Implementation
- Test Automation Framework Development
- Continuous Improvement in Testing Processes
- Collaboration with Cross-Functional Teams
- Comprehensive Testing Expertise
- Defect Management Excellence
- Risk Mitigation
- Optimized Resource Utilization
- Stakeholder Communication
- Status Reporting
- Adaptation of CI/CD in Testing
- Test Environment Management
- Microsoft D365
- Jira / Confluence / Zephyr / Confluence
- Azure DevOps
- Version One
- Jenkins / GitLab CI
- Microsoft Azure /Google Cloud Platform
- Scrum / Kanban / SAFe
- Team management
Websites
Certification
- Certified Scrum Professional – Scrum Alliance
- Advanced Certified Scrum Master – Scrum Alliance
- SAFE 5 Scrum Master
- Google Associate Cloud Engineer
- MB-910 MS Dynamics 365 Fundamentals
References
References available upon request.
Timeline
Quality Engineering Manager
Accenture LLP
11.2019 - 03.2025
Quality Engineering Associate Manager
Accenture LLP
11.2013 - 10.2019
Sr. Software Engineer / Test Lead
Accenture Services Pvt. LTD
08.2010 - 10.2013
Sr. Software Consultant
Pyramid Consulting
07.2009 - 06.2010
Senior Test Analyst
Espire InfoLabs
05.2007 - 06.2009
Test Analyst
Sopra Steria
05.2005 - 04.2007
Consultant
Sapient
04.2004 - 03.2005
Masters in Computer Management - Computers
University of Pune
07.2001 - 05.2003
Bachelor’s in Computer Applications - Computers
IPEM
07.1998 - 05.2001
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