SHIKIRA PURCELL
Hartlepool,United Kingdom
Summary
Dedicated professional with extensive expertise in patient care, personal care management, and safeguarding awareness. Demonstrates proficiency in infection control procedures, medicine administration, and care planning, complemented by strong team-leading abilities. Skilled in SEN teaching strategies, classroom supervision, and addressing challenging behavioural needs with a deep understanding of autism spectrum considerations and SEN legislation. Committed to delivering exceptional support while fostering inclusive environments that prioritise individual needs and development.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
SEN Teaching Assistant
Hello Education
Middlesbrough, Durham
2025.02 - Current
- Delivered tailored literacy and numeracy sessions, improving basic skills proficiency.
- Prioritised pupil safety during school trips; minimised risk of accidents.
- Fostered inclusivity within the school community; promoted acceptance and respect for all pupils.
- Provided emotional support during challenging situations; instilled resilience in pupils.
- Liaised with parents and carers regularly, fostering strong home-school relationships.
- Created sensory stimuli for pupils with Autism Spectrum Disorder; eased anxiety levels.
- Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
Auxiliary Nurse
North West Recruitment
Londonderry
2024.05 - 2024.10
- To assist health professionals with patient care.
- Preparing patients for examinations and/or treatments.
- Assisted with daily living activities, including personal hygiene, feeding, and mobility, to support patient independence and well-being.
- Monitoring skin conditions, gradients, bed sores, and completing relevant documentation in patients folders.
- Distribute and serve food, and assist with patient feeding.
- Maintained a clean and safe environment by adhering to infection control protocols, reducing the risk of healthcare-associated infections.
- Assisted in emergency situations, providing prompt and effective care under pressure, and following established protocols.
- Supported patients with mobility challenges, using equipment such as hoists and wheelchairs safely and effectively.
Domiciliary Care Worker
North West Care
Londonderry
2019.08 - 2024.10
- Provided personalised care and support to elderly clients, promoting independence and dignity within their own homes.
- Supported clients with daily activities, including personal hygiene, dressing, and meal preparation, enhancing their quality of life.
- Provided emotional support and companionship, listening attentively to clients and fostering a sense of belonging and community.
- Delivered end-of-life care with sensitivity and respect, providing comfort and support to clients and their families during difficult times.
- Maintained meticulous records of client care, medications, and progress notes, complying with regulatory standards and privacy laws.
- Completed First Aid, CPR and defibrillation training.
- Delivered mobility support to clients, including hoists, wheelchairs and vehicle access aids.
- Responded promptly to emergency situations, applying first aid training and following emergency procedures.
- Regularly worked night shifts to provide care, support and assistance to the vulnerable requiring round-the-clock care.
Office Administrative Assistant
Recruitment Co
Londonderry
2023.06 - 2024.01
- Office administrative assistant for the Civil Service in government departments.
- Managing data entries and other record keeping tasks, whilst adhering to GDPR.
- Ability to follow, update and record live spreadsheets within the government database.
- To break down individuals information from spreadsheets, to create the appropriate tasks and carry them out effectively and thoroughly.
- Creating and issuing letters for each set task to be sent out to the public, with updates on the aforementioned tasks and what to expect.
- Working in a fast paced environment as part of a team, to meet the demands of the department.
Human Resources Assistant
North West Care
Londonderry
2022.09 - 2023.06
- Assisted Human Resources, with hiring and onboarding processes, providing useful insights and opinions of candidates.
- Assisted with recruiting, background checks and reference checks.
- Prepared new employee files and structured current employee files for accurate, reliable records.
- Maintained accurate employee records, adhering to GDPR guidelines and ensuring data was kept confidential.
- Assisted in recruitment processes, from advertising vacancies to scheduling interviews and communicating with candidates.
- Coordinated induction programmes for new hires, facilitating smooth integration into the company culture.
- Organised training sessions and development workshops to enhance staff skills and performance.
Care Team Leader
North West Care
Londonderry
2021.01 - 2022.09
- Provided support for the Area Service Manager in rota management, monitoring carers within the community, new service user packages and documentation folders being delivered to their homes.
- Led a team of care assistants, providing guidance and support in daily tasks to improve client satisfaction.
- Monitored and maintained records of service users care, health conditions, and progress, facilitating effective communication with families.
- Managed the scheduling of staff shifts, ensuring optimal coverage and continuity of care within the community.
- Responsible for the on call emergency phone, out of office hours, to help advise or assist in the event of an emergency; for carers and/or service users within the community.
- Addressed and resolved complaints from service users and their families, fostering a supportive and understanding environment.
- Maintained up to date records and documentation provided from other professionals, to ensure staff are up to date with clients needs.
Retail Assistant
Next
Londonderry
2013.09 - 2020.11
- Greeted customers upon entry, offering assistance and guidance to enhance shopping experience.
- Facilitated a clean and safe shopping environment by adhering to health and safety regulations.
- Monitored fitting rooms, assisting customers with garment fitting and providing honest feedback.
- Processed transactions efficiently at the till, including sales, refunds, and exchanges.
- Participated in staff training sessions to improve product knowledge and customer service skills.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Maintained high standards of visual merchandising to promote store layout and product presentation.
- Utilised product knowledge to upsell and cross-sell, enhancing customer purchases and store revenue.
- Managed stock levels on the shop floor, ensuring availability of products and sizes for customers.
- Conducted regular stock checks and inventory audits to minimise discrepancies and losses.
- Received, processed and organised deliveries within tight deadlines.
Education
Bachelor of Arts: BA Hons - English with Education
University of Ulster
Coleraine, Causeway Coast and Glens 2017.09 - 2020.05
Higher National Diploma: Access Diploma - Combined Studies
North West Regional College
Londonderry, DRS 2013.01 - 2014.01
NVQ Level 3 - Hairdressing
North West Regional College
NVQ Level 2 - Hairdressing
North West Regional College
NVQ Level 2 - Essential Skills Communication
North West Regional College
GCSEs - Art, Drama, Dance, ICT, Learning for Life and Work
Limavady High School
Limavady, CCGSkills
- Computer Literate
- Extended knowledge surrounding patient care
- Personal care management
- Infection control procedures
- Medicine administration
- Care planning
- Team leading abilities
- SEN teaching strategies
- Safeguarding awareness
- Challenging behavioural needs
- Classroom supervision
- Knowledge of sen legislation
- Autism spectrum understanding
Custom
Category B Driving License
Timeline
SEN Teaching Assistant
Hello Education
2025.02 - Current
Auxiliary Nurse
North West Recruitment
2024.05 - 2024.10
Office Administrative Assistant
Recruitment Co
2023.06 - 2024.01
Human Resources Assistant
North West Care
2022.09 - 2023.06
Care Team Leader
North West Care
2021.01 - 2022.09
Domiciliary Care Worker
North West Care
2019.08 - 2024.10
Bachelor of Arts: BA Hons - English with Education
University of Ulster
2017.09 - 2020.05
Retail Assistant
Next
2013.09 - 2020.11
Higher National Diploma: Access Diploma - Combined Studies
North West Regional College
2013.01 - 2014.01
NVQ Level 3 - Hairdressing
North West Regional College
NVQ Level 2 - Hairdressing
North West Regional College
NVQ Level 2 - Essential Skills Communication
North West Regional College
GCSEs - Art, Drama, Dance, ICT, Learning for Life and Work
Limavady High School