Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Shikha Panchal

Pharmacy2U warehouse fulfilment
London
Shikha Panchal

Summary

I am Shikha Panchal, a dedicated and motivated individual pursuing a career as a Healthcare Assistant. I have successfully balanced postgraduate studies with work commitments, demonstrating strong time management, organizational, and problem-solving skills. I am self-driven, dependable, and committed to achieving my goals, even under pressure.

My varied experience in retail, hospitality, and patient care has developed my excellent communication skills and ability to connect with people from different backgrounds. I am confident in working both independently and as part of a team, always focused on delivering high-quality support and compassionate care.

I am now seeking a full-time position where I can contribute to patient care, develop my skills, and grow within a supportive healthcare environment. I am a reliable, trusted team member with experience in financial handling and customer service. I bring a positive attitude, a calm approach, and a strong willingness to learn and take on new challenges.

Overview

4
years of professional experience
2
Certifications

Work History

Pharmacy2u
London, Brent

Dispenser assistant
11.2024 - Current

Job overview

  • Enhanced customer satisfaction with personalised advice on medication usage.
  • Coordinated with healthcare professionals efficiently to ensure accurate communication about patient prescriptions.
  • Ensured accuracy by double-checking prescriptions before dispensation.
  • Processed prescriptions quickly for timely provision of medicines to patients.
  • Labelled medicines accurately, ensuring clear instructions for patients.
  • Provided information on potential side effects of prescribed drugs helping patients make informed decisions.
  • Dispensed appropriate quantities of medications as per prescription orders, avoiding any errors or over-dispensing .

Hilton
Shepherds Bush, Hammersmith and Fulham

Reception assistant
06.2024 - 11.2024

Job overview

  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Facilitated effective communication by promptly forwarding phone calls and messages.
  • Coordinated conference room bookings for meetings and presentations.
  • Handled cash transactions accurately eliminating discrepancies in financial records.
  • Served as the first point of contact, representing company in a professional manner.
  • Updated appointment calendars, reducing scheduling conflicts.

Seva care respite care home
Harrow, City of London

Healthcare support assistant
06.2022 - 05.2023

Job overview

  • Scheduled appointments, fostering efficient time management within the team.
  • Assisted colleagues with day-to-day tasks, promoting a collaborative work environment.
  • Corrected documents to reflect accurate, current customer records.
  • Enhanced office efficiency by organising files and documentation.
  • Entered data accurately into company systems; maintained up-to-date records.
  • Managed incoming calls, ensuring prompt response and resolution.

Veritas infotech
Ahmedabad , India

Web development trainee
03.2021 - 04.2022

Job overview

  • Integrated APIs, improving data exchange between systems.
  • Trained other trainees in basic HTML and CSS techniques, promoting knowledge sharing within team.
  • Completed assigned tasks before deadlines, aiding in timely project completion.
  • Fixed bugs for smoother navigation on company website.
  • Collaborated with graphic designers for visually appealing layouts.
  • Learnt new programming languages swiftly, maximising productivity levels.

Education

C U shah institute
Gujarat, INDIA

Certificate of Higher Education from Bachelors of computer application
03/2019 - 04/2022

University Overview

BPP university
London

Master of Science from Data analytics
10/2022 - 11/2023

University Overview

Skills

Patient service

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Certification

MSc in data analytics

Timeline

Dispenser assistant
Pharmacy2u
11.2024 - Current

Basic life support

07-2024
Reception assistant
Hilton
06.2024 - 11.2024

MSc in data analytics

05-2024
Healthcare support assistant
Seva care respite care home
06.2022 - 05.2023
Web development trainee
Veritas infotech
03.2021 - 04.2022
C U shah institute
Certificate of Higher Education from Bachelors of computer application
03/2019 - 04/2022
BPP university
Master of Science from Data analytics
10/2022 - 11/2023
Shikha PanchalPharmacy2U warehouse fulfilment