Shikha Sejwal
Christchurch
Summary
A highly organised and detail-oriented professional with experience in administrative support, project coordination, and event planning. Adept at managing multiple priorities, maintaining accurate records, and ensuring the smooth execution of events. Passionate about creating inclusive and engaging environments, with strong communication and problem-solving skills. Seeking to leverage my experience in an Events Administrator role at Arts University Bournemouth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Assistant
Lidl
01.2024 - Current
- Assisted in store restocking and inventory management
- Provided excellent customer service in a fast-paced environment, handling inquiries and transactions efficiently
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Handled cash transactions accurately while adhering to company security protocols.
Graphic Designer (Student)
Arts University Bournemouth
01.2023 - 01.2024
- Supported branding and promotional campaigns by designing materials for events and exhibitions
- Developed creative concepts for university-wide initiatives, ensuring high-quality execution and consistency, and helped organize the Holi Celebration in March 2023
- Gained experience working collaboratively with diverse teams to meet project deadlines
Team Leader
Prom Cafe
01.2023 - 01.2024
- Supervised a team of 10-15 employees, ensuring smooth daily operations and schedule management
- Delivered high-quality customer service by resolving queries and ensuring a positive customer experience
- Trained new employees on health and safety regulations, customer service standards, and operational protocols
- Assisted in recruitment to build team of top performers.
Education
Master's - Graphic Design
Arts University Bournemouth
01.2024
Bachelor of Arts (B.A.) -
Delhi University
01.2014
Skills
- MS Office (Word, Excel, PowerPoint)
- CRM Systems & Data Entry
- Adobe Creative Suite (Photoshop, Illustrator)
- Event Planning & Administration
- CRM & Data Management
- MS Office & Digital Tools
- Time Management & Multitasking
- Verbal & Written Communication
- Customer Service
Certification
- Graphic Design Certificate, Canvas Academy of Designing
- 20 Rules for Visual Communication, LinkedIn
- Customer Service & CRM Training, LinkedIn Learning
Languages
English
German
Timeline
Customer Assistant
Lidl
01.2024 - Current
Graphic Designer (Student)
Arts University Bournemouth
01.2023 - 01.2024
Team Leader
Prom Cafe
01.2023 - 01.2024
Bachelor of Arts (B.A.) -
Delhi University
Master's - Graphic Design
Arts University Bournemouth
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