Shikha Patel
Canary Wharf
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Account Manager
A500 tech solutions
Greater London
06.2024 - Current
- Cultivated new customer relationships by identifying prospects and proactively cold calling to convert them into active clients.
- Managed customer database to maintain accurate and up-to-date CRM details
- Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
- Built strong relationships with clients by providing exceptional customer service.
- Responded effectively to telephone and email inquiries and created written quotations with agreed upon specifications.
- Created and finalized written quotations with included specifications
- Expanded customers' purchases of existing product range
Business Manager
Livspace Home Interior
Hyderabad
12.2021 - 05.2024
- Managed the profit and loss responsibilities for my own cohort
- Led a team of Designers to enhance client satisfaction
- Played a key role in the hiring process of Designers by working closely with the community team.
- Successfully met Sales targets by generating precise forecasts in collaboration with talented interior designers
- Consistently generated quarterly revenues exceeding ₹2 crore by successfully closing multiple deals valued at an average of ₹15 lakh per deal.
- Received recognition as Top Business Manager for achieving the highest sales revenue and consistently exceeding sales quotas.
Business Manager
Neo Roots Design
Bangalore
03.2020 - 11.2021
- Managed day-to-day activities of the organization and oversaw employees
- Maintained constant observation of competition landscape and market dynamics
- Partnered with Architects and Builders as a consultant, educating them on business growth.
- Delivered exceptional results consistently throughout various time periods
- Worked together with colleagues from different departments
- Consistently engaged with the team to identify and effectively handle any concerns they had.
Sales Trainee
Khimji Ramdas (P&G)
Ahmedabad
02.2019 - 05.2019
- Achieved success in introducing 'Pampers Splasher' product through enhanced sales and market analysis.
- Identified new markets or target audiences for current products and services.
- Provided ongoing training sessions for junior sales personnel.
- Updated CRM software with relevant customer information.
- Gathered feedback from customers regarding product quality and service levels.
- Established new distribution channels, expanding market reach by 60% and increasing product visibility in target markets.
Education
PGPM (MBA) - Sales And Marketing Education
ICFAI Business School (IBS)
Ahmedabad02-2020
Bachelor of Commerce (Honors) - Commerce
Lucknow University
Lucknow02-2018
Skills
- Sales Strategy & Market Analysis
- Operations Management
- CRM Software
- Leadership and Team Development
Certification
- Data Science & Analytics Career Paths & Certifications: First Steps Project Management Simplified 2019
- Getting Started with Power BI
- SAP ERP Essential Training
- Project Management Simplified
- Salesforce Essential Training
Timeline
Sales Account Manager
A500 tech solutions
06.2024 - Current
Business Manager
Livspace Home Interior
12.2021 - 05.2024
Business Manager
Neo Roots Design
03.2020 - 11.2021
Sales Trainee
Khimji Ramdas (P&G)
02.2019 - 05.2019
PGPM (MBA) - Sales And Marketing Education
ICFAI Business School (IBS)
Bachelor of Commerce (Honors) - Commerce
Lucknow University
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