Summary
Overview
Work history
Education
Skills
Languages
Projects
References
Timeline
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Shifan Rajeek Junaid

London,Surrey

Summary

Results-driven professional with expertise in Microsoft Entra ID, Active Directory, and Azure, complemented by strong skills in SQL and project management. Demonstrates exceptional problem-solving, critical thinking, and leadership abilities, with a proven track record of effective verbal and written communication. Adept at leveraging technical knowledge to drive efficient solutions and support organisational goals.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work history

Junior Cyber Security Engineer

Epsom and St Helier NHS Trust
Sutton, UK
10.2024 - 04.2025
  • Company Overview: Projects - MDE/MDAB and Cylera Medical Device Security Solutions
  • Using VMware vSphere to build, configure, and patch virtual servers, ensuring secure and up-to-date systems
  • Streamline server deployments and maintain compliance with security standards through efficient virtualization management along with building physical servers
  • Vulnerability scanning on Qualys - Performing regular internal and external vulnerability scans on endpoints, servers, and applications within our trust
  • Utilize Qualys to conduct vulnerability assessments, identify security gaps, and support remediation efforts
  • Monitor and manage asset vulnerabilities to strengthen organizational security posture and maintain compliance with standards
  • Updating Asset register and endpoint inventory with the use of MDE and auditing in order to share reports
  • Handling PRTG (Paessler Router Traffic Grapher) to monitor network traffic, detect anomalies, and ensure security by identifying unauthorized access, unusual patterns, and potential threats in real time
  • Implement custom sensors to enhance visibility into critical security metrics and support incident response efforts
  • Leverage Microsoft Defender for Endpoint to detect, investigate, and respond to threats while ensuring endpoint security
  • Maintain and update the asset register to ensure accurate tracking of devices and systems, supporting comprehensive security management and compliance
  • Projects - MDE/MDAB and Cylera Medical Device Security Solutions

ICT Analyst

Epsom and St Helier University Hospitals Trust
01.2023 - 04.2025
  • Reduced average time to deploy new software by 40%
  • Automated the deployment process using scripting and deployment tools such as IVANTI LANDESK and Powershell, standardized software configurations, and improved coordination with software vendors
  • Improved data backup and recovery time by 50% - Upgraded the backup infrastructure, implemented cloud-based backup solutions and established clear data recovery procedures
  • Successfully trained and onboarded 3 new ICT staff members, reducing their average time to full productivity by 40% - Creating User guides, hands-on training sessions etc
  • Successfully completed an IT infrastructure upgrade project on time and within budget with business directory and linking ESR with Active directory

Traffic Supervisor/Manager

CSP (The Combined Services Provider)
04.2022 - 07.2023
  • Constantly monitoring locations to access any risks and potential problems
  • Implemented synchronized traffic lights, optimized signal timing, and introduced a dynamic traffic management system that adjusts to real-time traffic conditions
  • This resulted in reducing traffic congestion by 30% during the Burberry Show event
  • Worked at plenty of prestigious events, Champions league final, Burberry Shows, Operation London Bridge etc
  • Responding to applicable ad hoc requests

Retail sales consultant/broadband expert

Currys
11.2021 - 01.2022
  • Worked in a team of 4 consultants, engaging with over 100 customers per day providing excellent customer service
  • Achieved 100% in sales targets by being highly organised and communicating effectively with the team
  • Comfortable operating in high pressure environments, always remaining calm and courteous
  • Offering customers with additional products at the end of transactions, driving sales to reach daily targets
  • Merchandising - applying displays of merchandise correctly and up to date
  • Completing transactions and cashing up at the end of the day

Reception/Senior Manager

Euro Hotels
12.2017 - 12.2021
  • Provided exemplary customer service, by welcoming hotel guests and providing exceptional service and a lasting first impression
  • Able to seamlessly interact with up to 40 visitors per hour connecting them with the correct personnel, thus ensuring exemplary service during times of high traffic
  • Facilitated over 100 calls a day resulting in a 10% increase in inbound sales for the hotel
  • Analysed and responded to customer feedback, resulting in a 99% satisfaction rating for the hotel
  • Maintained quality control for 700 guests and employees leading to 5% error reduction overall
  • In charge of reading and responding to emails from various clients on a day-to-day basis
  • Monitored all security and financial transactions from the other departments within the hotel whilst enhancing communication and customer service skills
  • Managed and dealt with customer complaints, promptly resolving issues, and offering helpful solutions
  • This resulted in many positive comments from customers
  • Worked closely with the manager on health and safety standards, maintaining a safe and secure environment for customers and staff

Education

BSC Hons - Biomedical Science

Kingston University
09.2019 - 07.2022

Extended Diploma - Applied Science

Kingston College
09.2017 - 07.2019

GCSEs - undefined

Archbishop Lanfranc Academy
09.2013 - 07.2016

Skills

  • Microsoft Entra ID
  • SQL
  • Effective verbal and written communication
  • Problem-solving
  • Critical thinking
  • Project Management
  • Leadership
  • Active Directory
  • Azure

Languages

English
Native
Tamil
Upper intermediate
B2
Sinhala
Elementary
A2
Arabic
Elementary
A2

Projects

BDS Solutions

  • Facilitated access and permissions needed for BDS Solutions to integrate with the Trust’s Active Directory and other infrastructure
  • Supported the deployment and configuration of Directory Manager, ensuring accurate and timely synchronization of user accounts across NHS systems
  • Helped validate user provisioning and de-provisioning workflows to align with staff onboarding and leaver processes
  • Participated in testing and troubleshooting during rollout to identify and resolve any integration issues or user data inconsistencies
  • Liaised with HR and departmental leads to gather requirements and ensure staff data sources were correctly linked
  • Provided feedback to improve configuration templates and helped tailor automation rules for local policies
  • Supported internal users during early adoption, answering queries and raising any issues with BDS support for resolution
  • Documented implementation steps and created user guidance to ensure continuity and ease of support post-deployment


Forticlient

  • Coordinated with senior IT staff and cybersecurity leads to plan the phased rollout of FortiClient across Trust devices
  • Assisted in the deployment of FortiClient via group policy and endpoint management tools across clinical and administrative systems
  • Ensured end-user devices met compatibility and system requirements prior to deployment
  • Supported testing of VPN connectivity and endpoint protection features to confirm stability and compliance with NHS Digital standards
  • Worked with users to troubleshoot connection issues, update configurations, and escalate persistent problems to the Fortinet support team where necessary
  • Helped document standard setup procedures and created quick reference guides for staff to ease transition and adoption
  • Collaborated with networking and infrastructure teams to verify policy enforcement and proper communication with FortiGate firewalls
  • Participated in the onboarding of remote workers, ensuring FortiClient VPN access was configured and tested for secure home working
  • Monitored rollout progress and logged success/failure rates, feeding back into project reviews for continuous improvement

References

References available upon request.

Timeline

Junior Cyber Security Engineer

Epsom and St Helier NHS Trust
10.2024 - 04.2025

ICT Analyst

Epsom and St Helier University Hospitals Trust
01.2023 - 04.2025

Traffic Supervisor/Manager

CSP (The Combined Services Provider)
04.2022 - 07.2023

Retail sales consultant/broadband expert

Currys
11.2021 - 01.2022

BSC Hons - Biomedical Science

Kingston University
09.2019 - 07.2022

Reception/Senior Manager

Euro Hotels
12.2017 - 12.2021

Extended Diploma - Applied Science

Kingston College
09.2017 - 07.2019

GCSEs - undefined

Archbishop Lanfranc Academy
09.2013 - 07.2016

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Shifan Rajeek Junaid