Shifa Anam
Wood Green,Haringey
Summary
Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable shopping experiences. Ready to contribute to sales growth and customer satisfaction in the given role.
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail sales associate
Tjx companies
Wood Green, Haringey
10.2024 - Current
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Contributed to sales targets through active promotion of products.
- Boosted store reputation with excellent customer service skills.
- Managed stock levels for optimal store performance.
- Dealt with returns, ensuring customer satisfaction.
- Updated product labelling and pricing to reflect discounts and offers.
- Guaranteed client satisfaction by constantly providing standards of company services and values.
Human Resource Intern
ILP overseas
07.2023 - 08.2023
Corporate Ambassador Intern
Ifortis Worldwide
06.2022 - 08.2022
Education
Master of Science - Digital marketing
Northumbria university
London 09/2024 -
Senior Secondary - Commerce
St. Ann's Junior College
Secondary - undefined
Metropolis High School
Skills
- Teamwork
- Time management
- Leadership
- Negotiation
- Communication
- Cash handling
- Customer Service
Certification
- Certificate of HR intern at ILP overseas
- Certificate of Corporate Ambassador intern at Ifortis Worldwide
- Certificate of Excellence performance in Human Resource Domain internship at International Learning Planners
- Certificate of Digital Leadership in Business (SimpliLearn online)
- Certificate of Compensation Management (Great Learning Online)
- Certificate of Communication Management (Great Learning Online)
- Certificate of Performance Management (Great Learning Online)
- Certificate of Digital Marketing Strategy (SimpliLearn Online)
Languages
English
Hindi
Urdu
Timeline
Retail sales associate
Tjx companies
10.2024 - Current
Human Resource Intern
ILP overseas
07.2023 - 08.2023
Corporate Ambassador Intern
Ifortis Worldwide
06.2022 - 08.2022
Senior Secondary - Commerce
St. Ann's Junior College
Secondary - undefined
Metropolis High School
Master of Science - Digital marketing
Northumbria university
09/2024 -
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