SHIBIN JOSE M
Summary
Dynamic HR professional with expertise in recruitment, onboarding, and employee relations. Committed to fostering a positive work environment through strong communication and organisational skills. Proven ability to manage confidential information and ensure compliance with employment laws. Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Eager to contribute to business success, ready to learn more and advance professionally.
Overview
7
7
years of professional experience
2044
2044
years of post-secondary education
Work history
Supervisor
Kottaram Restaurant
Nottingham, United Kingdom
07.2025 - Current
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Trained new hires and set up mentoring relationships to drive team performance.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Coordinated with kitchen and bar teams to ensure seamless service flow, swiftly addressing guest requests and special requirements.
- Fostered positive work culture to boost employee morale.
- Managed customer concerns in calm and professional manner, fostering high satisfaction and positive reviews.
Team Member
The Royal Oak
London, United Kingdom
09.2022 - 01.2023
- Provided welcoming, attentive service, guaranteeing each guest enjoyed memorable experience.
- Streamlined bar and floor operations, ensuring efficient food order processing and upholding safety standards.
- Collaborated effectively with team, demonstrating positive attitude and adaptability during peak shifts.
- Acquired new skills and swiftly adjusted to service demands in fast-paced pub environment.
- Crafted and served drinks to specification, providing recommendations and product knowledge to elevate guest satisfaction.
HR Executive
GAIA Consulting and Solutions Pvt Ltd.
Chennai, India
07.2019 - 07.2021
- Managed end-to-end recruitment lifecycle including sourcing, screening, interviewing, and onboarding candidates across multiple roles.
- Established open channels of communication, fostering positive work environment.
- Coordinated with department heads to understand hiring needs and defined role-specific criteria for talent acquisition.
- Assisted in payroll administration; ensured accurate and timely payments.
- Created employee engagement programmes for improved workplace morale.
- Organised regular team building activities for enhanced collaboration and productivity.
- Oversaw employee exit procedure; minimised disruption during transitions.
HR executive (Intern)
Aloft Hotels
Chennai, India
02.2019 - 03.2019
- Facilitated coordination of interviews and pre-employment checks, ensuring seamless candidate experience for new hotel staff.
- Fostered collaborative work environment to enhance team performance.
- Oversaw employee records management and facilitated background verification and onboarding documentation.
- Handled routine administrative tasks; maintained organised work environment.
- Maintained confidentiality of sensitive information; upheld company's privacy policy.
Education
MA - Management
University of Westminster
London, United kingdom 04.2001 - 10.2025
BBA - Minor in Management
Madras Christian College
Chennai, IndiaSkills
- Teamwork and collaboration
- Time management
- Rapid learning
- Multi-priority management
- People management
- Strategic communication
- Diversity engagement
- Microsoft Office proficiency
Excel expertise - Adaptability and Flexibility
- Customer-facing activities
- Hospitality and foodservice
- Direct to consumer sales
Languages
English
Fluent
Tamil
Native
Malayalam
Intermediate
Timeline
Supervisor
Kottaram Restaurant
07.2025 - Current
Team Member
The Royal Oak
09.2022 - 01.2023
HR Executive
GAIA Consulting and Solutions Pvt Ltd.
07.2019 - 07.2021
HR executive (Intern)
Aloft Hotels
02.2019 - 03.2019
MA - Management
University of Westminster
04.2001 - 10.2025
BBA - Minor in Management
Madras Christian College