Shiraz Karolia
Leicester
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in English.
Overview
17
17
years of professional experience
Work History
Health Support Worker
Bonnycare
10.2023 - Current
Health Support Worker
Bonney Care Agency
10.2023 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Operation Admin Manager
Self Employed
05.2015 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Store Manager
Fargo Limited
06.2012 - 03.2015
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Regional Manager
Post Dot Net
03.2007 - 02.2012
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Skills
- Customer Service
- Restocking skills
- Customer Relations
- Inventory Stocking
- Office Administration
- Sales and Marketing
Timeline
Health Support Worker
Bonnycare
10.2023 - Current
Health Support Worker
Bonney Care Agency
10.2023 - Current
Operation Admin Manager
Self Employed
05.2015 - 05.2022
Assistant Store Manager
Fargo Limited
06.2012 - 03.2015
Regional Manager
Post Dot Net
03.2007 - 02.2012
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