Shianne Whittington
East Dulwich,London
Summary
A dedicated professional with a strong foundation in customer service and communication, adept at utilising Basic Sign Language (BSL) to enhance client interactions. Demonstrates a deep understanding of linguistic structures and disability law, ensuring inclusive and effective communication. Known for being calm under pressure, with proven problem-solving abilities and excellent organisational skills. A collaborative team player committed to fostering positive workplace environments and continuously improving service delivery.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
18
18
years of professional experience
22
22
years of post-secondary education
Work history
MillWall FC
Selling Ticket
11.2024 - Current
- Successfully delivered on tasks
- Ensured cleanliness and tidiness of the ticket booth area, promoting a healthy workspace.
- Handled cash and credit card transactions accurately for secure financial management.
- Updated display boards timely with show details, aiding effective communication with public.
- Provided excellent customer service, ensuring positive interactions on every occasion.
- Checked tickets at entrance points, enforcing strict adherence to event regulations.
- Organised ticket counter displays for easy visibility and accessibility to customers.
Customers Team Member
CO-OPERATIVE FOOD
East Dulwich, United Kingdom
04.2023 - 08.2025
- Organised and baked products, ensuring timely stock counts and accurate filling of books.
- Handled customer service and cashiering, facilitating smooth check-out processes.
- Maintained organisation of shelves, frozen food, and produce for optimal product visibility.
- Regularly stocked shelves to enhance accessibility of products for customers.
- Executed deep cleaning of shop floor to uphold hygiene and presentation standards.
- Performed price labelling tasks to guarantee accurate pricing information.
- Balanced cashier drawers at end of shifts and documented discrepancies.
Docklands Museum
Cafcass
07.2022 - 11.2022
- Provided excellent customer service for improved satisfaction ratings.
- Supported seasonal promotional activities by setting up appropriate signage and displays.
- Ensured smooth operation of shop by effectively managing daily tasks.
- Assisted in food preparation tasks ensuring optimal freshness and taste of dishes served.
- Supported other waitstaff during busy periods to maintain service standards across all tables.
- Managed multiple tables simultaneously for efficient operation during peak hours.
Customer assistant
BOOTS CHEMIST
11.2011 - 12.2011
- Receiving deliveries and restocking products
- Health and safety (rotating produce in accordance with sell by dates)
- Organising stockroom, ensuring all products are clearly labelled, priced and stored in the correct place.
- Stocked shelves regularly for easy access to products by customers.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Ensured health and safety regulations complied within work premises at all times.
warehouse clothes design
BURBERRY WAREHOUSE
05.2009 - 06.2009
- Selecting clothing for celebrities such as Kate Moss
- Key input on selecting fashion ideas for Burberry Magazine
- Imputing and keeping records on the computer
- Receiving deliveries on a daily basis.
- Monitored fitting sessions to ensure perfect fit and fall on models.
- Achieved sleek look in gowns with careful selection of fabrics and materials.
- Choose textures and accessories meticulously; enhanced overall aesthetic appeal of outfits.
Child Carer
Nursery
03.2008 - 07.2008
- Fully responsible for a child
- Light housework, Interacting, Encourage the child to learn through reading and playing.
- Cleaned and organised play areas to ensure a clean, safe environment for children.
- Facilitated social interactions to develop communication skills in children.
- Developed cognitive skills in children with playful educational activities.
- Created fun recreational activities, enhancing enjoyment during free time.
Hairdresser
HairStylist
05.2007 - 05.2007
- Washing client’s hair
- General cleaning duties
- Using my exceptional interpersonal skills with customers
- Training and practice on the doll – hair dying, relaxing and straightening.
- Maintained a clean and hygienic work area for optimal health and safety compliance.
- Ensured booking system efficiency for improved customer experience.
- Assisted with front desk operations when required; enhanced overall salon efficiency.
- Enhanced salon reputation with excellent customer service skills.
Education
Beauty Therapy - Health and Beauty
LAMBETH COLLEGE
11.2010 - 07.2011
Job Ready Programme - Presentation Skills, Target setting, managing time and setting goals, Managing finances, Identifying personal and transferable skills, Career Development, Job application and research skills, Interview Techniques and Role-play
TOWER HAMLET SUMMER UNIVERSITY
04.2010 - 08.2010
GCSEs - Maths, English, ICT, Science, Drama, D.T, P.E and History
OVINGDEAN HALL SCHOOL (for the deaf)
Brighton 09.2005 - 06.2026
Skills
- Basic Sign Language (BSL)
- Excellent customer service
- Strong communication and interpersonal skills
- Linguistic structure understanding
- Disability law understanding
- Calm under pressure
- Problem-solving
- Organization skills
- Teamwork
Custom
- Dancing
- cooking
- love children's
- Music
- Running
- Swimming
- Family-oriented activities
- Exploring various types of cuisine
Timeline
MillWall FC
Selling Ticket
11.2024 - Current
Customers Team Member
CO-OPERATIVE FOOD
04.2023 - 08.2025
Docklands Museum
Cafcass
07.2022 - 11.2022
Customer assistant
BOOTS CHEMIST
11.2011 - 12.2011
Beauty Therapy - Health and Beauty
LAMBETH COLLEGE
11.2010 - 07.2011
Job Ready Programme - Presentation Skills, Target setting, managing time and setting goals, Managing finances, Identifying personal and transferable skills, Career Development, Job application and research skills, Interview Techniques and Role-play
TOWER HAMLET SUMMER UNIVERSITY
04.2010 - 08.2010
warehouse clothes design
BURBERRY WAREHOUSE
05.2009 - 06.2009
Child Carer
Nursery
03.2008 - 07.2008
Hairdresser
HairStylist
05.2007 - 05.2007
GCSEs - Maths, English, ICT, Science, Drama, D.T, P.E and History
OVINGDEAN HALL SCHOOL (for the deaf)
09.2005 - 06.2026
Similar Profiles
Robert Anthony SmithRobert Anthony Smith
Founder at High Ticket Selling Made SimpleFounder at High Ticket Selling Made Simple
BENJAPORN AUNJAIBENJAPORN AUNJAI
NA at SELLING PAPAYA SEED, PAPAYA TREE AND JEANSNA at SELLING PAPAYA SEED, PAPAYA TREE AND JEANS
SUZETTE LAMOURSUZETTE LAMOUR
Director of Strategic Growth & Partnerships at FRONTLINE SellingDirector of Strategic Growth & Partnerships at FRONTLINE Selling
Camellia GeraldCamellia Gerald
Inclusion Manager and Autism Coordinator/ Learning Mentor at St Martin in-the-field high School for GirlsInclusion Manager and Autism Coordinator/ Learning Mentor at St Martin in-the-field high School for Girls
Dominic ChotoDominic Choto
Assistant Strength and Conditioning Coach at Northampton U16 Football ClubAssistant Strength and Conditioning Coach at Northampton U16 Football Club