Summary
Overview
Work history
Education
Skills
Certification
Languages
Affiliations
Timeline
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SHEYRAL ROMAIL

Swindon,UK

Summary

Healthcare Support Professional with over 3 years of experience in delivering person-centred care and medication management. Expertise in safe medicine handling, safeguarding, and infection control, with NHS certification. Proven track record of zero medication errors and maintaining safe patient environments. Strong communication and teamwork skills, adept at managing priorities in high-pressure situations and proficient in Microsoft Office 365 for documentation.

Overview

3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Informal Carer (Live-In)

Lahore, Pakistan
05.2020 - 03.2023
  • Administered prescribed medicines on a strict schedule, ensuring 100% compliance and monitoring side effects.
  • Maintained zero fall incidents for 12+ months through safe manual handling practices.
  • Reduced patient agitation by ≈30% through personalised dementia-care techniques.
  • Ensured an infection-free household during flu season with strict hygiene protocols.
  • Supported end-of-life care with compassion and confidentiality, liaising with healthcare professionals.

Administrative Assistant

Higher-Education Institute
Lahore
01.2020 - 05.2020
  • Managed confidential records and departmental communication with accuracy and discretion.
  • Streamlined scheduling and document processing, improving task completion time by 15%.
  • Developed transferable skills in organisation, prioritisation, and professional communication.

Education

FSc Pre-Medical - Biology, Chemistry, Physics

Govt Associate College for Women
Lahore, Pakistan
01.2022 - 01.2024

Skills

  • Accurate Handling of Medicines & Record-Keeping
  • Patient & Customer Service Excellence
  • Safeguarding & Confidentiality (Levels 1 & 2)
  • Infection Prevention & Control (NHS Certified)
  • Medication Prompting & Monitoring
  • Time Management & Prioritisation
  • Strong Interpersonal & Communication Skills
  • Team Collaboration & Healthcare Support
  • Microsoft Office 365 & Documentation

Certification

  • Safe Handling & Administration of Medication – Alison (2025)
  • Infection Prevention & Control – NHS e-Learning (2025)
  • Safeguarding Adults Level 1 & 2 – NHS e-Learning (2025)
  • Basic Life Support & CPR – NHS e-Learning (2025)
  • Dementia Care – Alison (2025)
  • Basics of Manual Handling – Alison (2025)

Languages

English
Fluent
Hindi
Fluent
Urdu
Fluent
Punjabi
Fluent

Affiliations

  • Enjoy preparing simple, nutritious meals, combining care with a focus on wellbeing
  • Spending time outdoors through walking and nature activities to stay balanced and energised
  • Listening to calming music and exploring new learning opportunities that enhance personal growth

Timeline

FSc Pre-Medical - Biology, Chemistry, Physics

Govt Associate College for Women
01.2022 - 01.2024

Informal Carer (Live-In)

05.2020 - 03.2023

Administrative Assistant

Higher-Education Institute
01.2020 - 05.2020
SHEYRAL ROMAIL