Sheu BABATUNDE SHITTU
London,UK
Summary
Accomplished professional with extensive supply chain and transportation management, logistics planning, and procurement expertise. Demonstrates exceptional communication and interpersonal skills and proficiency in MS Office Suite and IT supply chain software. Adept at managing public contracts under the Public Contract Regulation 2015, tender management, and contract negotiation. Proven track record in inventory control, vendor evaluation, route planning, and customer service. Strong analytical abilities and problem-solving skills ensure efficient logistics operations and effective complaint handling. Committed to enhancing operational efficiency through teamwork, collaboration, and time management.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Customer Service Advisor
Nationwide Building Society
London, UK
2024.06 - 2024.12
- Assisting customers with inquiries and providing information about Nationwide's products and services
- Handle transactions, update customer records, and promote relevant financial products to meet customer needs
- Maintaining a high standard of service and ensuring compliance with company policies is key to this role
- Conducting transactions such as deposits, withdrawals, and account openings
- Promoting Nationwide's financial products, including savings accounts, mortgages, loans, and insurance
- Built rapport with clients through empathetic handling of concerns.
- Set appointments with field teams to carry out service changes or deliver new products.
- Guided customers through the troubleshooting process with patience and clarity.
- Responded to difficult situations calmly, and gained trust of aggrieved customers.
- Responded to difficult situations calmly, gained trust of aggrieved customers.
- Guided customers through troubleshooting process with patience and clarity.
- Followed scripts when answering common customer questions.
Teaching Assistant
Prospero Teaching
London
2024.03 - 2024.05
- Contribute to administrative tasks, such as maintaining records, supervising students during activities, and assisting with any other functions as required by the teacher or school staff
- Assisting the teacher in delivering educational activities and lessons
- Assisting students with special educational needs or disabilities (SEND)
- Helping in building and encouraging an environment for all students
- Assisting the teacher in managing classroom behaviour and implementing the school's behaviour policy
Procurement Assistant
University of Greenwich
London
2023.01 - 2024.01
- Managed end-to-end procurement processes, including supplier selection, contract negotiation, and purchase order management
- Implemented a vendor evaluation system to assess supplier performance and foster long-term relationships with key suppliers
- Handling queries from internal departments regarding procurement procedures and assisting in resolving any related issues
- Collaborated with stakeholders to define procurement needs and ensure timely and cost-effective acquisition of goods and services
- Supporting the procurement team in sourcing goods and services, ensuring compliance with organisational policies
Logistics and Supply Chain Coordinator
Redline Logistics
2019.06 - 2022.09
- Coordinate transportation, ensure timely delivery, manage inventory levels, and collaborate with suppliers and clients to optimise the supply chain
- Collaborated with cross-functional teams to ensure the efficient movement of goods, streamline distribution processes, and optimise supply chain operations
- Conducted data analysis to identify cost-saving opportunities and improve overall logistics efficiency
- Developed and implemented logistics strategies, including route planning, vendor management, and inventory control
Receptionist
Mahreebees Signatures
2017.10 - 2019.06
- Provided exceptional customer service to visitors and staff, managing front desk operations, including handling inquiries and appointments
- Utilized strong organisational skills to maintain an efficient and welcoming reception area
- Implemented a digital scheduling system for better coordination with staff and visitors
Education
Master of Arts - Logistics and Supply Chain Management
University of Greenwich
2022.09 - 2023.09
Master's - Transportation Planning and Management
University of Lagos
2019.05 - 2021.08
Bachelor's Degree - Transport Management
Ladoke Akintola University of Technology
2011.01 - 2015.12
Skills
- Excellent communication and interpersonal skills
- MS Office Suite
- Public Contract Regulation 2015
- Tender Management
- Problem-solving and analytical abilities
- Supply chain and transportation management
- Logistics planning and Supply Chain Management
- Procurement and vendor management
- Inventory control and management
- Data Analysis
- Inventory Control
- Route Planning
- Vendor Evaluation
- Transport Logistics
- Contract Negotiation
- Customer Service
- IT Proficiency (Supply Chain Software)
- Teamwork and Collaboration
- Time efficiency
- Complaint handling
Certification
Data Analysis and Business Intelligence- RKY Careers
Consultancy Project - University of Greenwich Procurement Department
Custom
Available upon request
Timeline
Customer Service Advisor
Nationwide Building Society
2024.06 - 2024.12
Teaching Assistant
Prospero Teaching
2024.03 - 2024.05
Procurement Assistant
University of Greenwich
2023.01 - 2024.01
Master of Arts - Logistics and Supply Chain Management
University of Greenwich
2022.09 - 2023.09
Logistics and Supply Chain Coordinator
Redline Logistics
2019.06 - 2022.09
Master's - Transportation Planning and Management
University of Lagos
2019.05 - 2021.08
Receptionist
Mahreebees Signatures
2017.10 - 2019.06
Bachelor's Degree - Transport Management
Ladoke Akintola University of Technology
2011.01 - 2015.12
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