SHESHASHINIE SRITHARAN
Summary
Dedicated Store Associate with a strong background in inventory management and cash handling. Proficient in POS systems and skilled in product display and shrinkage prevention, ensuring optimal store operations. Demonstrates expertise in customer assistance and product demonstration, enhancing customer satisfaction. Committed to safety compliance and effective task coordination, supporting teamwork and communication within the retail environment.
Overview
3
3
years of professional experience
Work history
Store associate
Grocery store
Wolverhampton, west midlands
2025.03 - Current
- Managed till operations effectively, processing 50+ transactions per day shift, reducing checkout time for customers.
- Updated knowledge on 50+ products regularly, enhancing selling skills and ability to advise customers confidently.
- Worked across 5+ busy holiday seasons whilst maintaining high levels of customer service standards.
- Supported loss prevention measures, flagging 10+ shoplifting incidents to minimise stock loss.
Business Assistant at Hon Electronics
Family owned business
Maskeliya, sri lanka
2023.07 - Current
- Supported daily family business administration and kept workflows running smoothly for 2+ years.
- Handled 100+ customer enquiries and interactions each week to build relationships.
- Delivered customer service by listening to concerns and maintaining satisfaction consistency across interactions.
- Answered 50+ phone calls daily, providing prompt and professional service.
- Assisted budget planning of 150000+ LKR to support fiscal responsibility and cost efficiency.
Education
UTS Foundation Studies - Business management
University of Technology Sydney
Colombo 01/2023 - 01/2024
BA - Business Management and Leadership
Coventry University
United Kingdom 01/2025 - 01/2027
Diploma of beauty culture - Beauty Culture
Kithsiri salon, PVT,LTD
Sri Lanka 08/2023 - 11/2024
Skills
Customer service excellence
Time management proficiency
Cash handling accuracy
Organizational coordination
Data entry precision
Flexible to shift changes
Receipt issuing
Selling to customer needs
Visual display creativity
Inventory tracking software
Item locating
Cash handling
Flexible
Timeline
Store associate
Grocery store
2025.03 - Current
Business Assistant at Hon Electronics
Family owned business
2023.07 - Current
UTS Foundation Studies - Business management
University of Technology Sydney
01/2023 - 01/2024
BA - Business Management and Leadership
Coventry University
01/2025 - 01/2027
Diploma of beauty culture - Beauty Culture
Kithsiri salon, PVT,LTD
08/2023 - 11/2024