Kyle Goodman
Thirsk
Summary
Results-driven management professional with 11 years of leadership experience gained within the British Army and current operational management experience within retail. Skilled in team leadership, project coordination, operational planning, logistics, compliance, stakeholder communication, and performance management within fast-paced, high-pressure environments. Proven ability to lead teams, manage competing priorities, improve operational performance, and deliver results against organisational objectives. NEBOSH qualified with a Level 5 Diploma in Leadership and Management, now seeking opportunities within project management, operations, or leadership-focused roles.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Assistant Store Manager
Aldi
2025.06 - 2026.06
- Lead and develop a team of up to 30 employees within a fast-paced retail environment, driving operational efficiency and customer service standards.
- Support the delivery of business objectives through effective workforce planning, delegation, and performance management.
- Monitor KPIs and operational performance metrics to identify improvement opportunities and implement corrective actions where required.
- Conduct regular coaching sessions and performance reviews to improve employee capability, engagement, and progression readiness.
- Take full responsibility for store operations in the absence of the Store Manager, ensuring continuity of performance and compliance.
- Manage scheduling, annual leave, and staffing levels to align operational demands with labour budgets.
- Oversee cash handling, safe management, audits, and security procedures to minimise operational risk.
- Ensure compliance with Health & Safety, Food Safety, and company due diligence standards through proactive monitoring and staff training.
- Collaborate with senior management and cross-functional teams to support operational improvements and business initiatives.
Troop Sergeant Major
British Army
Topcliffe, North Yorkshire
2023.10 - 2025.06
- Managed and led a troop of 24 personnel, overseeing operational readiness, workforce planning, discipline, welfare, and performance management.
- Coordinated training programmes, operational activities, and resource allocation to meet organisational objectives and readiness targets.
- Conducted personnel reviews, performance reporting, and KPI monitoring to support leadership decision-making and staff development.
- Mentored junior leaders to strengthen leadership capability, accountability, and team performance.
- Managed competing priorities and rapidly changing operational requirements within high-pressure environments.
- Maintained responsibility for building management and compliance across three military facilities, ensuring adherence to safety and operational standards.
- Conducted inspections, audits, and risk assessments to maintain equipment readiness and regulatory compliance.
- Delivered detailed reports and operational briefings to senior leadership teams.
Detachment Commander
British Army
Topcliffe, North Yorkshire
2019.10 - 2023.10
- Led an 8-person operational team, coordinating daily activities, logistics, and training exercises within demanding operational environments.
- Planned and executed operational training exercises, ensuring personnel readiness and compliance with safety procedures.
- Managed equipment deployment, maintenance schedules, and logistical planning to support operational effectiveness.
- Conducted risk assessments and implemented control measures for live-fire exercises and operational activities.
- Delivered safety briefings and training programmes to promote a strong health and safety culture.
- Liaised with senior officers and external units to coordinate operational planning and task delivery.
- Produced detailed operational, safety, and training reports to support planning and continuous improvement initiatives.
- Demonstrated strong decision-making and leadership capabilities under pressure and within time-critical situations.
Education
Software Development Degree -
CTI Education Group
Durban, South Africa2013-12
South African Matric - A-Level Equivalent
Creston College
South AfricaSkills
- Project Coordination & Operational Planning
- Team Leadership & Staff Development
- Performance & KPI Management
- Health & Safety Compliance
- Risk Assessments & Due Diligence
- Logistics & Resource Management
- Stakeholder Communication
- Problem Solving & Decision Making
- Training, Coaching & Mentoring
- Workforce Planning & Scheduling
- Process Improvement
- Microsoft Office & Reporting Systems
- Budget Awareness & Cost Control
- Adaptability in High-Pressure Environments
Certification
- NEBOSH General Certificate in Occupational Health & Safety
- Level 5 Diploma in Leadership and Management
- First Aid at Work Certification
- Full UK Driving Licence (Car & HGV)
Additional information
- Served on operations and exercises both nationally and internationally.
- Received multiple commendations throughout military career for performance and leadership.
- Supported the planning and delivery of charity and community fundraising events in the UK and overseas.
- References available on request.
Timeline
Assistant Store Manager
Aldi
2025.06 - 2026.06
Troop Sergeant Major
British Army
2023.10 - 2025.06
Detachment Commander
British Army
2019.10 - 2023.10
Software Development Degree -
CTI Education Group
South African Matric - A-Level Equivalent
Creston College