Detail-oriented professional with expertise in office administration and clerical support, specialising in reception and front desk management. Proficient in diary management, meeting scheduling, and document preparation using Word, Excel, Outlook, and PowerPoint. Demonstrates strong skills in data entry, record keeping, and maintaining both digital and paper filing systems. Known for exceptional written and verbal communication abilities, effective time management, multitasking capabilities, and a commitment to confidentiality and attention to detail.
• Scheduled meetings, updated calendars, and coordinated appointments.
• Prepared reports, letters, and presentations with accuracy and attention to detail.
• Maintained office filing systems (both electronic and paper-based).
• Scheduled appointments and maintained diaries for staff.
• Processed incoming and outgoing mail, maintained accurate visitor records.
• Provided general administrative support including data entry and document preparation.
• Updated spreadsheets and databases with accurate information.
• Assisted with arranging meetings, preparing agendas, and taking minutes.
• Helped organise events, ordered office supplies, and maintained inventory.
• Operated tills and processed transactions accurately.
• Restocked shelves and ensured compliance with safety and cleanliness standards.
• Worked collaboratively as part of a large team to meet store goals.
• Supported event service and ensured excellent customer experience.
• Managed high-volume environments with efficiency and professionalism.
DSL Certificate
Pervent Certification
Dedication and excellence
Speak out award for young people in care