Sheral Gois
Wembley,Middlesex
Summary
Talented personnel professional delivering reliable, efficient support to busy human resources teams. Highly-motivated multitasker with excellent organisational abilities. Maintains accurate, up-to-date staff records for enhanced performance monitoring.
Overview
15
15
years of professional experience
Work history
HR Assistant
Crosstown Doughnuts
London
04.2022 - Current
- Supported successful company recruitment and resourcing through headhunting, outreaching, interviewing and hiring.
- Handled employee enquiries and complaints, escalating issues to managers when needed.
- Facilitated employment offers and drafted contracts.
- Worked with department managers to implement best practice strategies for employees.
- Supported HR Managers in developing performance management procedures, increasing operational productivity.
- Produced HR KPIs and reports to support HR Department continuous improvement activities.
- Maintained and updated employee files and records.
National Delivery Production Manager
Crosstown
London
05.2019 - 04.2022
- Coordinated and controlled all production processes, ensuring products were delivered on time and within budget.
- Implemented changes in working conditions, equipment and tools to improve workflow, efficiency and team member safety.
- Established and adjusted work procedures to meet production schedules, delivering output to deadlines.
- Evaluated current production processes and made forward-thinking adjustments to improve output.
- Supervised production schedules and production quality for timely delivery
- Coached employees in developing and achieving individual performance goals.
- Improved efficiency and productivity by eliminating waste and production constraints.
HR Executive
Goa Rajee Auto Private Limited
Goa, India
06.2018 - 02.2019
- Act as the first point of contact for employees & line managers on all Human Resources administration queries and support the HR team on all day to day HR operational activities
- Assist with recruitment of new employees - Preparation of Job description, advertising roles, shortlisting candidates, setting up of interview and communicating with applicants accordingly
- Preparation of employment contracts & welcome Packs handling onboarding of all new employees such as completing pre employment checks, creating personal files and ensuring all required documents and information is available
- Respond to employee questions during the entrance and exit interview processes. Assess employee performance and issue disciplinary notices
- Administration of employee benefits to ensure new joiners are added, leavers removed, and changes made on a timely and accurate basis
- Offer consistent preparation of monthly payroll, tracking and updating all absence and holiday requests, collating and checking timesheets and accurately inputting data on the payroll system
- Process payroll disbursement for 200 employees on monthly basis, printing and distributing the pay slips to the employees
- Responsible for maintenance of HR systems, ensuring records are always accurate and up to date
- Delivering excellent HR services within a large-scale operational environment and to geographically dispersed teams
Co-Manager
Own Family Business
Mumbai, India
07.2015 - 05.2018
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Supported business development activities and onboarded new clients to grow revenues.
- Planned and managed resources and budget to support and deliver objectives.
HR Operations
LKP Securities Ltd
Mumbai
05.2014 - 12.2014
- Payroll Processing for 1500 employees through payroll software
- Employee Exit
- Statutory Compliance
- Retirement Benefits
HR Executive
Standard Chartered Securities India Pvt Ltd
Mumbai
07.2009 - 03.2014
- HR Data Management (HRMIS)
- Employee Benefits
- Vendor Management
- Employee Engagement
- Operational Risk, Control & Compliance
- MIS & Query Resolutions
HR Trainee
Fullerton India Credit Company Ltd
Mumbai
02.2008 - 08.2008
- Recruitment & Selection
- Business Networking
- MIS & Query Resolution
- Data Management
Education
CIPD Level 5 - Management
CIPD
London /2020 - /2021
Advance Diploma in Human Resource Management -
Wellingkar Institute of Management
Mumbai2012
Diploma - Human Resource Management
Wellingkar Institute of Management
2007
Bachelor of Commerce - undefined
University of Mumbai
2006
H.S.C - undefined
Thomas Baptista Junior College
2003
S.S -
John XXIII High School
Mumbai2001
Skills
- Possess strong working knowledge of Microsoft Office (word, Excel, Outlook & PPT)
- Proficient user of excel (V lookup, Pivot tables, formulas and spreadsheets)
- Microsoft Office
- Attention to detail
- Quick leaner
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
HR Assistant
Crosstown Doughnuts
04.2022 - Current
National Delivery Production Manager
Crosstown
05.2019 - 04.2022
HR Executive
Goa Rajee Auto Private Limited
06.2018 - 02.2019
Co-Manager
Own Family Business
07.2015 - 05.2018
HR Operations
LKP Securities Ltd
05.2014 - 12.2014
HR Executive
Standard Chartered Securities India Pvt Ltd
07.2009 - 03.2014
HR Trainee
Fullerton India Credit Company Ltd
02.2008 - 08.2008
CIPD Level 5 - Management
CIPD
/2020 - /2021
Advance Diploma in Human Resource Management -
Wellingkar Institute of Management
Diploma - Human Resource Management
Wellingkar Institute of Management
Bachelor of Commerce - undefined
University of Mumbai
H.S.C - undefined
Thomas Baptista Junior College
S.S -
John XXIII High School
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