Sher Afghan
Ilford,United Kingdom
Summary
Dedicated and adaptable professional with expertise in kitchen hygiene, sanitation, and basic food preparation. Proficient in stock handling, room service, and guest interaction, with a strong focus on customer service excellence. Demonstrates exceptional teamwork, communication skills, and the ability to thrive in fast-paced environments while maintaining punctuality and reliability. Skilled in multitasking, time management mastery, and ensuring clean workspaces with a thorough understanding of kitchen etiquette and food allergen awareness. Committed to delivering high standards of operational efficiency and seeking opportunities to contribute to dynamic culinary or hospitality teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Porter
Faletti's Hotel
Islamabad
03.2022 - 02.2024
- Maintained high standards of cleanliness in kitchen and food prep areas
- Operated industrial dishwashing equipment and ensured timely availability of clean kitchenware
- Supported chefs with food prep tasks and stock rotation
- Adhered to strict food safety and hygiene protocols
- Removed rubbish, kept bin area clean and orderly.
- Assisted in stock rotation tasks; maintained accurate inventory count.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
- Achieved high levels of organisation with sorting and storing deliveries.
- Cleaned work surfaces, ensured hygiene standards were met.
- Assisted chefs in food preparation for efficient meal service.
- Worked under pressure during peak times without compromising on quality of work delivered.
Room Service Attendant
Pearl Continental Hotel Islamabad
Islamabad, Pakistan
02.2021 - 02.2022
- Delivered food and beverages to guest rooms efficiently and with courtesy
- Set up trays according to hotel standards and ensured guest satisfaction
- Responded promptly to special requests and resolved issues with professionalism
- Commended for reliability and attention to detail by supervisors
- Addressed issues promptly, resulting in increased guest satisfaction rates.
- Enhanced guest satisfaction with prompt and courteous responses to orders.
- Trained new staff members, enhancing team performance.
- Managed meal delivery for guests, improving overall dining experience.
- Participated in regular training sessions to improve knowledge and skills.
- Maintained records of all guest requests for better follow-up actions.
- Performed checks on meal presentation before delivery, ensuring consistency and quality.
- Encouraged feedback from guests to improve quality of service.
- Catered to special dietary needs of guests, promoting inclusive hospitality services.
Education
Secondary School Certificate - Science
Sir Syed Pilot High School
Wazirabad, Pakistan 03.2010 - 03.2012
Higher Secondary School Certificate - FSC Pre Engineering
Islamabad Model College for boys
Islamabad, Pakistan. 04.2012 - 06.2014
BSc - Software Engineering
COMSATS University
Islamabad (Wah Cantt), Pakistan 09.2015 - 09.2019
MSc - International Business Management
University of Sunderland
London, United Kindom 04.2025 -
Skills
- Kitchen Hygiene & Sanitation
- Basic Food Preparation
- Room Service & Guest Interaction
- Stock Handling
- Customer Service
- Teamwork & Communication
- Adaptability in Fast-paced Environments
- Time Management
- Multitasking capability
- Basic cooking knowledge
- Punctuality and reliability
- Strong physical endurance
- Awareness of food allergens
- Time management mastery
- Maintenance of clean workspaces
- Multitasking proficiency
- Kitchen etiquette familiarity
- Worktop cleaning
- Recycling procedures
Custom
Available upon request.
Certification
1 Food Safety & Hygiene Certificate (Level 1, 2 or 3)
Level 1 : Basic food safety – good for kitchen porters and general staff.
Level 2 : For anyone handling food directly.
Level 3 : For supervisors or team leads in kitchens.
Languages
English
Intermediate
Hindi
Native
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
References
References available upon request.
Timeline
MSc - International Business Management
University of Sunderland
04.2025 -
Kitchen Porter
Faletti's Hotel
03.2022 - 02.2024
Room Service Attendant
Pearl Continental Hotel Islamabad
02.2021 - 02.2022
BSc - Software Engineering
COMSATS University
09.2015 - 09.2019
Higher Secondary School Certificate - FSC Pre Engineering
Islamabad Model College for boys
04.2012 - 06.2014
Secondary School Certificate - Science
Sir Syed Pilot High School
03.2010 - 03.2012
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