Sheneti Vushe
Coventry
Summary
A passionate, hardworking and resourceful care healthcare director with over 15 years of experience. Dedicated and talented professional with suitable qualifications, skills, and experience as the registered manager for a care home. Has a far-reaching knowledge of care standards and health and safety legislation. Can effectively lead, train, supervise, and motivate a team, as well as carry out placement and risk assessments for individual service users. Able to prepare the home for care inspection visits and audits. Has an authoritative yet friendly management style and can maintain effective working relationships with staff, service users, and their families. Extensive experience working with vulnerable children and adults and people with special needs, including mental and physical disabilities. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships.
Overview
8
8
years of professional experience
Work history
Director
Destiny International Care
06.2015 - Current
- To set and maintain clear standards of care within the home in line with Destiny International Care quality assessment tool.
- To provide leadership to all staff in order to deliver the highest possible quality of care within a safe working and living environment.
- To ensure that staff selection processes for all applied thoroughly and that all candidates are treated professionally.
- To ensure all staff are annually appraised and that required standards of performance are being achieved, to manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy
- To ensure all staff maintain the registration with their national bodies
- Strategised long-term business needs, driving customer feedback to deliver ongoing process improvements.
- Built and maintained positive relationships with employees, enhancing staff retention figures.
- Created clear company mission and vision statements, improving staff focus and motivation.
- Developed strategic partnerships to expand client base.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Resolved staff and client issues effectively and efficiently, enhancing business performance and growth.
- Defined scope for wide range of projects.
- Established professional relationships with business partners and shareholders to promote trust, rapport and reliability.
- Implemented company policies and legal guidelines.
- Managed business operations, financial performance and investments of company.
Registered Manager
Destiny International Care Ltd
04.2016 - Current
- Acting as a positive role model to colleagues, vulnerable adults, young people and children to meet their everyday living needs
- Oversaw budget, managed expenditures and practised cost-effective measures.
- Achieved NVQ Level 5 in Leadership and Management to build strategic planning and team coaching skills.
- Developing trusting relationships with service users that create recovery, growth and lasting change
- Safeguarding and promoting the welfare of everyone in our care
- Continuously assessed quality of care services, implementing appropriate quality assurance processes in line with contractual and regulatory standards.
- Registered with Care Quality Commission (CQC) for more than 10 years.
- Line managed 100 staff members by monitoring Key Performance Indicators (KPIs), overseeing appropriate training programmes and demonstrating inspirational leadership.
- Guided staff to execute safe and effective interventions to manage behaviours that challenge.
- Oversaw high standards of recruitment to meet service service demand and plans for future growth.
- Attended regular training to develop expertise in people management and care service provider regulations.
- Led team of 100+ to achieve 'Good' Care Quality Commission rating.
- Expertly translated safeguarding policies into practice within residential setting to enhance protection of service users.
- Evaluated progress to determine improvement of health development.
- Collaborated with families, friends and social support groups of patients to develop treatment plans.
- Recruited and trained high-quality healthcare providers to perform best practices in home care.
- Documented case management activities to maintain active records.
- Worked with staff to promote company vision and ethos internally and within wider community.
- Developed nursing home goals and objectives for staff to comply with.
- Managed schedule of staff to establish round the clock working shifts.
- Implemented strategic decisions for future and growth of care services.
- Managed company budgets and staff rota for optimum productivity and profitability.
- Oversaw staff recruitment, training and development to determine residents remain in consistently safe hands.
- Developed and updated personalised care plans suitable for patient needs.
- Focused all operations on maintaining clean, safe and compliant provision by aiming to exceed expected standards.
- Used regulation expertise to continually improve care standards, driving business forward and bettering company reputation.
- Educated patients regarding procedures, healthcare provider instructions and referrals.
Education
Level 5 Diploma - Leadership
MA - Youth Work and Community Development
University of Northampton
2014
BA - International Development
University of Northampton
2012
Skills
- Excellent knowledge of care regulations together with health and safety
- Regulatory requirements
- Personnel management
- Patient relations
- Quality assurance controls
- Policies and procedures
- Performance improvement
- Client account management
- Efficient multi-tasker
- Consistently meet goals
- Operations management
- Deadline-oriented
- Employee scheduling
- Staff training/development
- Relationship building
- Budget administration
- Coaching and mentoring
- Business Development
- Effective leader
- Budgeting
- Project Management
- Exceptional interpersonal communication
- Recruitment
Timeline
Registered Manager
Destiny International Care Ltd
04.2016 - Current
Director
Destiny International Care
06.2015 - Current
Level 5 Diploma - Leadership
MA - Youth Work and Community Development
University of Northampton
BA - International Development
University of Northampton
Similar Profiles
Joshua LincolnJoshua Lincoln
Cashier at Destiny International MarketCashier at Destiny International Market
Quenneisa RossQuenneisa Ross
Business Developer and Event Manager at Children of Destiny InternationalBusiness Developer and Event Manager at Children of Destiny International
Wayman ThomasWayman Thomas
Senior Pastor at Destiny International Ministry OverseasSenior Pastor at Destiny International Ministry Overseas
SHYAMILI MADATHIL KOLIYATTSHYAMILI MADATHIL KOLIYATT
Health care assistant at COMPTON MANORHealth care assistant at COMPTON MANOR
Lola JohnstoneLola Johnstone
Barista at COSTA COFFEEBarista at COSTA COFFEE