Shenese Moodliar
Swanley,Kent
Summary
Dynamic and results-driven professional with a strong foundation in communication, leadership, and organisational skills. Proven ability to excel under pressure, demonstrated through extensive experience as a manager dealing with various operational tasks and customer interactions. Adept in creative writing and public speaking, with proficiency in Microsoft Office and Excel. Committed to leveraging these skills towards a career that fosters growth and innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Duty manager
Picturehouse Cinemas
London
10.2025 - Current
- Oversee daily operations to ensure smooth functioning of venue and guest satisfaction.
- Manage staff scheduling and resource allocation to optimise workflow efficiency.
- Implement health and safety protocols to maintain a secure environment for both staff and patrons.
- Collaborate with management to develop promotional events and enhance overall cinema offerings.
- Facilitate communication between departments to streamline operations and improve service delivery.
- Sustain operational excellence with adherence to company policies and procedures.
Supervisor
Picturehouse Cinemas
South East London
05.2021 - 11.2025
- Work closely with the management team to promote new film releases, and new membership benefits
- Making sure the cinema is fully functioning and well equipped with the necessary stock needed to run the bar, cafe and box office
- Training new starters
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Assisted in the recruitment process for hiring quality staff members.
- Coordinated with other supervisors to maintain consistency across shifts.
Marketing Assistant
Two Spoons cafe/bar
10.2019 - 08.2020
- Collaborated on email marketing campaigns for enhanced customer engagement.
- Enhanced social media presence with regular, engaging updates.
- Conducted market research to understand customer base and enhance products.
Education
BA First Class Hons in Creative Writing and English Literature -
University of Greenwich
London 09.2019 - 9 2022
Skills
- Excellent communication
- Leadership
- Planner/Organiser
- Listener
- Barista
- Creative writing
- Public speaking
- Cash handling
- Microsoft and Excel
- Works well under pressure
Certification
- Level 1 + 2 Union Coffee training, 04/01/18
- BA First Class Hons Degree (creative writing and english literature), 09/01/22
Languages
English
Afrikaans
Custom
Chicken + Bread zine, Editorial Assistant and Contributor Patchworkstuff, Event Organiser, Assisting charity centred events based in South London
Affiliations
- Production Assistant
Timeline
Duty manager
Picturehouse Cinemas
10.2025 - Current
Supervisor
Picturehouse Cinemas
05.2021 - 11.2025
Marketing Assistant
Two Spoons cafe/bar
10.2019 - 08.2020
BA First Class Hons in Creative Writing and English Literature -
University of Greenwich
09.2019 - 9 2022