Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Shenaz Rodrigues

Hounslow,London

Summary

Highly organised professional with extensive experience in cash handling, customer service, and sales. Demonstrates exceptional customer service skills and a strong understanding of health and safety standards. Proficient in basic bookkeeping, barcode scanning, and cash register operation. Adept at fostering positive customer relations and possessing comprehensive product knowledge.

Friendly Store Assistant with knack for customer service and stock management. Skilled in creating welcoming environments and ensuring smooth store operations. Known for improving customer satisfaction and maintaining well-organised inventory.

Experienced in retail sector with focus on customer service and stock management. Can ensure smooth running of store operations, thanks to keen attention to detail and organisational skills. Brings forth ability to manage multiple tasks simultaneously, ensuring stock levels are well maintained and customer queries are resolved promptly.

Overview

1
1
year of professional experience

Work History

Store assistant

Lidl
Hounslow, City of London
11.2023 - 04.2025
  • Followed standard operating procedures strictly enforcing company policies and standards.
  • Troubleshot register issues promptly, minimising disruption of service.
  • Maintained store cleanliness for an appealing shopping environment.
  • Improved product availability by effectively restocking shelves.
  • Arranged displays attractively, driving impulse purchases.
  • Processed transactions swiftly to reduce customer waiting time.
  • Carried out price checks accurately for correct billing at the till point.
  • Received deliveries timely, ensuring rapid shelf restocking.
  • Directed customers towards desired merchandise successfully reducing search time.
  • Assisted customers, resulting in a positive shopping experience.
  • Managed inventory effectively to prevent stock shortages.
  • Handled complaints efficiently, ensuring customer satisfaction.
  • Coordinated with team members for smooth store operation.
  • Increased sales through suggestive selling techniques.
  • Supported colleagues during peak hours for efficient checkout process.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Operated cash registers with accuracy and processed cash and card transactions.

Education

GCSEs -

Kingsley academy
London
09.2019 - 07.2021

A-Levels - Sociology,BTEC science

Kingsley academy
London
09.2021 - 07.2023

Certificate of Higher Education - Education studies

St Mary's University, Twickenham
Twickenham
09.2023 -

Skills

  • Cash handling
  • Customer service
  • Highly organised
  • Basic bookkeeping
  • Barcode scanning
  • Cash register operation
  • Exceptional customer service
  • Sales
  • Customer relations
  • Health and safety standards
  • Product knowledge

Affiliations

  • I like to play football, reading to gain knowledge,loves eating,and collecting books.

Languages

Hindi
Beginner
English
Fluent

References

References available upon request.

Timeline

Store assistant

Lidl
11.2023 - 04.2025

Certificate of Higher Education - Education studies

St Mary's University, Twickenham
09.2023 -

A-Levels - Sociology,BTEC science

Kingsley academy
09.2021 - 07.2023

GCSEs -

Kingsley academy
09.2019 - 07.2021
Shenaz Rodrigues