Summary
Overview
Work History
Skills
Languages
Timeline
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Shenaaz Kaji

Batley,KIR

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure cafe assistant position. Courteous and professional, experienced in preparing and delivering quality beverages and desserts for customers while maintaining a clean and comfortable establishment. Provides safe and clean conditions and attractive product displays to uphold company standards.

Overview

27
27
years of professional experience

Work History

Owner

Al Hukara
07.2013 - Current
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.

Cafe Assistant

Snowcold
01.2023 - 04.2024
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Promoted new products and price changes by creating and updating signage.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Oversaw training of team members.

Retail Worker

Shoe Fayre
01.1997 - 02.2003
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.

Retail Assistant

Boots
02.2001 - 03.2002
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Developed strong rapport with customers and created positive impression of business.

Skills

  • Food Storage
  • Allergy awareness
  • Food Preparation
  • Menu development
  • Food presentation
  • Smoothie making
  • Adaptive and creative
  • Hospitality service expertise
  • Exceptional customer service
  • Beverage Preparation

Languages

Urdu
Proficient
C2
Gujarati
Proficient
C2
English
Proficient
C2

Timeline

Cafe Assistant

Snowcold
01.2023 - 04.2024

Owner

Al Hukara
07.2013 - Current

Retail Assistant

Boots
02.2001 - 03.2002

Retail Worker

Shoe Fayre
01.1997 - 02.2003

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Shenaaz Kaji