Shelly Williamson
Gillingham,Dorset
Summary
Reliable and enthusiastic team player with experience in a variety of settings. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Hardworking and organised with good time management abilities. Knowledgeable about product merchandising, payment processing and cleaning. Responsible individual with excellent punctuality and dedication.
Overview
5
5
years of professional experience
Work History
School Cleaning Supervisor
Glen Cleaning Group
Bristol
03.2022 - 07.2022
- Cleaning of a primary school daily to ensure a safe and satisfactory environment for the children and teachers.
- Experience working in different environments, lone working and as part of a team.
- Responsible for key holding, stock control, working within strict time constraints.
- Complying with all proper safety policies and procedures when using cleaning chemicals.
- Making sure COSHH regulations are followed.
- Delivered constructive feedback to improve cleaning staff performance.
Cloakroom Assistant
Bar So
Bournemouth
10.2021 - 12.2021
- Joining the team in a busy fast paced cocktail bar and nightclub, the management team and myself set up the new facilities for a cloakroom in the venue.
- Mostly lone working in a very fast past environment.
- Responsible for cash float and card machine for payments.
- Kept all items organised to ensure customer satisfaction.
- Responded swiftly to emergencies and safety issues, reporting incidents to security and following protocols to maintain or restore safety.
Domestic Cleaner
Domestic Angels
Christchurch, Dorset
05.2020 - 05.2021
- Cleaning of houses (general or end of tenancy), holiday apartments, and rental units to the highest standard whilst working within strict time constraints.
- Complied with COSHH regulations to protect health and safety.
- Consistently met high quality standards for continued customer satisfaction and loyalty.
- Stripped beds and remade with fresh linens.
- Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
- Communicated with clients to follow up on completed jobs and verify full satisfaction.
Contract Cleaner
Coastline Contract Services
Bristol, Bristol
10.2019 - 03.2020
- Handled after-hours cleaning for professional office spaces at MAN Truck ltd, replenishing supplies, servicing bathrooms and resetting spaces.
- Spot cleaned and sanitised high-touch areas.
- Used correct procedures to clean floors, communal areas and work spaces.
- Mostly lone working or with one other member of staff working together to clean the site.
- Monitored cleaning supplies and ordered more when necessary.
- Safely stored cleaning solutions, equipment and chemicals.
Domestic cleaner
Domestic Angels
Christchurch, Dorset
06.2019 - 09.2019
- Cleaning of houses (general or end of tenancy), holiday apartments, and rental units to the highest standard whilst working within strict time constraints.
- Complied with COSHH regulations to protect health and safety.
- Consistently met high quality standards for continued customer satisfaction and loyalty.
- Stripped beds and remade with fresh linens.
- Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
- Communicated with clients to follow up on completed jobs and verify full satisfaction.
Sales assistant
House of Burley
Burley
05.2017 - 06.2019
- Serving customers of a gift shop in a continuously popular tourist town.
- Mostly lone working, cashing up the till at the end of the day, as well as setting up and closing the entire store.
- Responsible key holder for premises.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
- Packing orders with a duty of care for online customers.
- Greeted customers with a smile and offered assistance with selecting merchandise.
Education
UAL Level 3 Diploma - Art & Design
Bournemouth and Poole College
Poole 09/2018 - 06/2019
AS - Sociology - C
Brockenhurst College
GCSEs -
Ringwood School
Ringwood 09/2011 - 05/2016
Skills
- Outgoing and enthusiastic
- Customer service oriented
- Superb time management
- Accurate money handling
- Thorough stock replenishment
- Deep cleaning
- Cleaning equipment knowledge
- COSHH compliant
- Full UK driving license
Interests
In my spare time, I love to be out in nature or with animals. I have a rescue stray from Thailand, named Benji, and we love to go exploring together.
I also am a creative individual so I like to spend my free time drawing or painting, or seeing a show at the theatre.
I have a love of travel and I would like to explore as many of the beautiful places of the world as I can, I have been learning German to hopefully visit one day.
Timeline
School Cleaning Supervisor
Glen Cleaning Group
03.2022 - 07.2022
Cloakroom Assistant
Bar So
10.2021 - 12.2021
Domestic Cleaner
Domestic Angels
05.2020 - 05.2021
Contract Cleaner
Coastline Contract Services
10.2019 - 03.2020
Domestic cleaner
Domestic Angels
06.2019 - 09.2019
Sales assistant
House of Burley
05.2017 - 06.2019
UAL Level 3 Diploma - Art & Design
Bournemouth and Poole College
09/2018 - 06/2019
AS - Sociology - C
Brockenhurst College
GCSEs -
Ringwood School
09/2011 - 05/2016
Similar Profiles
Ann DoddAnn Dodd
Accounts Receivable at Glen Cameron GroupAccounts Receivable at Glen Cameron Group
Jillian GoffeJillian Goffe
Nanny at Montclair/Glen Ridge, NJ Area Child GroupNanny at Montclair/Glen Ridge, NJ Area Child Group
Thabolwethu NdlovuThabolwethu Ndlovu
System Administrator, Helpdesk and User Support at SPL Group (Glen Austin House)System Administrator, Helpdesk and User Support at SPL Group (Glen Austin House)