Shelley Seager

• Maintaining clean and safe working environments to eliminate accident risks.
• Engaging with customers to better understand their needs to deliver an excellent service.
• Build and maintain courteous and effective working relationships.
• Handle customer concerns and escalate major issues to the supervisor.
• Demonstrate consistent hard work and dedication to achieve results and improve service.
• Deliver a premium service
• look after many high end guests including celebrities and always maintain a professional service

• Manage cash handling procedures, reducing discrepancies in the daily tally.
• lead by example in providing customers with attentive professional service.
• Monitor stock levels to avoid any potential shortages during peak hours.
• Build loyal customer base by creating a welcoming environment and taking the tI’me to get to know my customers, drink preferences etc .
• changing barrels and gases.
• taking bookings for sports facilities and setting up courts when needed.
• Over seeing events such as weddings, parties and social event such as open days and Halloween and Christmas children’s party

• Assisting customers in locating specific items.
• Maintaining knowledge of current sales and promotions
• Monitoring and reporting suspicious activity to security to avoid theft.
• Maintaining cleanliness of the store
• presenting all merchandise to meet store standards

• Answering telephone enquries
• Booking dommicilary blood tests.

• Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
• Assisted in patient care, improved comfort and well-being.
• Assisted elderly residents with daily tasks such as eating, bathing and dressing.
• Delivered high-quality patient service by maintaining cleanliness in wards.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• carried out observations

> Blood pressures

> Temperatures

> Pulses and respiration rates

> Blood sugars

> Oral input and urine output

> Waterlow scores and risk assessment

• Kept detailed records of patient progress, assisted medical staff in treatment planning.
• Delivered high-quality patient service by maintaining cleanliness in wards.
• Assisted in physical therapy sessions with patients to promote mobility improvement.
• Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
• Taking and recording of patient observations

> Blood pressures

> Temperatures

> Blood sugars

> Pulse and respiration rates

> waterlow scores and risk assessments

> Input and output fluid charts

> Admittance forms

> Surgical check lists