Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Timeline
Generic

Shelley Rawes

Project Manager
Farnborough,HAM

Summary

An enthusiastic and diligent project manager with an excellent history in delivery of major projects from initial stages to completion. Has gained skills, knowledge, and experience across a wide range of industries including telecommunications and retail. Extensive knowledge in delivery of customer facing & internal projects for voice data & Infrastructure.

Conducts work with a meticulous, logical, and analytical approach, applying diligence and prioritising skills to ensure that work is completed on time and to budgetary requirements. Has the ability to juggle complex workloads, sticking to deadlines and multi-tasking where necessary.

Possesses effective communication and people skills, enjoys working as part of a team as well as on own initiative. Enthusiastic about customer service with the ability to consistently exceed customer's expectations. Is well organised, approaching all tasks with energy, enthusiasm, and commitment.

Currently looking for a new challenging position which will make use of existing skills and experience whilst also allowing for professional development. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Resourceful Project Manager with years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations.

Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.

Overview

17
17
years of professional experience

Work History

Project Manager

Hays VMO2
07.2023 - Current
  • Established clear lines of accountability among team members by clearly defining roles and responsibilities throughout the duration of each network project''s lifecycle.
  • Streamlined communication channels between technical teams and non-technical stakeholders, enhancing collaboration efforts during critical phases of the project plan.
  • Led cross-functional teams through complex network installations or upgrades while adhering to strict timelines without compromising quality standards.
  • Mitigated potential risks by conducting thorough risk assessments at each stage of the project lifecycle, minimizing impact on overall timeline and budget.
  • Managed vendor relationships, ensuring timely delivery of required equipment and services for successful project execution.
  • Optimized resource allocation, ensuring appropriate personnel were assigned to tasks commensurate with their skillsets and experience levels in order to maximize efficiency gains during the execution phase of intricate networking endeavors.
  • Facilitated training sessions for team members on new technologies, contributing to their professional development and increasing overall team expertise.
  • Implemented standardized documentation processes to increase consistency and reduce errors during network installations.
  • Provided comprehensive post-project analysis reports for stakeholder review, highlighting key successes as well as areas deemed ripe for future improvement opportunities based on lessons learned during active engagement stages surrounding recently concluded projects.
  • Championed the adoption of agile methodologies within the team structure, fostering an environment conducive to rapid adaptation and continuous improvement efforts throughout the course of a network project''s lifespan.
  • Improved network efficiency by implementing strategic project management techniques and best practices.
  • Oversaw budget allocation and tracked expenditures for network projects, maintaining fiscal responsibility and reducing costs where possible.
  • Conducted regular progress reviews, adjusting timelines as necessary to ensure on-time project completion.
  • Collaborated with security experts to ensure adherence to industry-standard compliance regulations during all stages of a given networking initiative''s deployment cycle from inception through final decommissioning procedures when applicable.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Demonstrated familiarity with latest hardware, software and networking technology.
  • Interacted and negotiated with vendors, outsources and contractors to secure products and services.

Project Manager

North Highland Working for VMO2
11.2022 - 07.2023
  • Built and nurtured professional relationships with wide range of stakeholders.
  • Identified and deployed resources with individual responsibilities for project completion.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Acted as single point of contact for customers and internal stakeholders.
  • Adhered to project governance cadence and escalation routes.
  • Managed RAID successfully, governing milestones and noting adherence in line with project plans.
  • Prepared project performance reports with statistics and newly researched information.
  • Assured project documentation followed internal quality standards.
  • Documented appropriate project plans and controls in line with change lifecycle.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Managed workforce planning, compiling information for informed decision-making.
  • Used project management tools and techniques for positive, successful outcomes.

Project Manager

NSC Global Working for O2
Slough , Berkshire
10.2016 - 11.2022
  • Maintain and manage schedule, RAID, budget, etc
  • Day to day management of project team
  • Run regular progress review meetings
  • Communicate project status to Steering Committee and other project stakeholders
  • Consult with counterparts in associated projects when necessary
  • Maintain project management file and document register
  • Ensure correct project change control
  • Co-ordinate dependencies with other projects
  • Manage Vendors and POs
  • Deliver project to agreed time, cost, and quality measures
  • Close project as per process.
  • Managed workforce planning, compiling information for informed decision-making.
  • Monitored project spending and compiled budgets to develop business use cases.
  • Adhered to project governance cadence and escalation routes.
  • Acted as single point of contact for customers and internal stakeholders.
  • Delivered on projects' key objectives with agreed budgets, timelines and standards.
  • Built and nurtured professional relationships with wide range of stakeholders.
  • Defined risk profiles for each project and prepared contingency plans to minimize business risk.
  • Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
  • Documented appropriate project plans and controls in line with change lifecycle.
  • Managed RAID successfully, governing milestones and noting adherence in line with project plans.

IT Project Manager

Vodafone, Boots Head Office
Nottingham , NTT
01.2014 - 10.2016
  • Deliver WiFi & WAN/LAN Projects
  • Produce and obtain approval of Project Initiation Document
  • Create and maintain project plans
  • Set up and implement project filing system and use relevant risk, issues, and change logs
  • Provide progress updates internally to Vodafone team and wider stakeholders and externally to existing customers
  • Organize and coordinate any project change controls required
  • Develop and implement processes to support project
  • Management of Vodafone project coordinators and workloads around this
  • Management of Vodafone suppliers.

Project Manager IT

Vodafone, M&S head office
Uxbridge, Hillingdon
01.2008 - 01.2014
  • Consulted with customer to ensure smooth delivery, whilst providing friendly and professional customer service
  • Conducted site visits in UK & Europe working with M&S to deliver fixed network across Stores, Distribution Center's & Head Office following their company procedures
  • Attended weekly audios with Customer Project Manager
  • Attended meetings with Head of Retail Implementation & other key stakeholder within M&S
  • Made internal & external changes to company's process and procedures to improve customer service
  • Developed International process end to end to meet customer's requirements
  • Built working relationships at all levels with customer to create better ways of working, often exceeding customers' expectations
  • Identified tangible solutions for customer to fit their business needs.

Education

9 GCSE's

Secondary School
Farnborough, United Kingdom
08.1991

Skills

IT Skills:

Microsoft Office (Word, Excel, Databases, PowerPoint)

Analytical problem solving

Project planning and development

Advanced problem solving

Software Development Lifecycle

Project Management

Team Bonding

Interests

Interests Include: , Reading, Social Activities & Yoga

Personal Information

Driving License:

Timeline

Project Manager

Hays VMO2
07.2023 - Current

Project Manager

North Highland Working for VMO2
11.2022 - 07.2023

Project Manager

NSC Global Working for O2
10.2016 - 11.2022

IT Project Manager

Vodafone, Boots Head Office
01.2014 - 10.2016

Project Manager IT

Vodafone, M&S head office
01.2008 - 01.2014

9 GCSE's

Secondary School
Shelley RawesProject Manager