Shelley-Ann Beadman
Liverpool,UK
Summary
A highly skilled professional with extensive expertise in cyber security, data confidentiality, and IT global training. Demonstrates proficiency in lead management and recruitment processes, with a strong focus on preventing bribery and corruption through comprehensive training programmes. Adept at enhancing brand awareness and representation while ensuring compliance with equality and diversity standards. Committed to advancing career goals in workforce planning and customer service support, leveraging a robust background in general data privacy and conflict of interest training.
Organised and driven professional with keen eye for identifying talent and facilitating smooth recruitment processes. Proficient in communication and coordination, ensuring seamless interactions between candidates and hiring managers. Ready to contribute to success of Recruitment role by streamlining recruitment efforts and fostering positive candidate experience.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Recruitment Coordinator
The Adecco Group
Liverpool, Merseyside
10.2022 - 07.2025
- Streamlined recruitment process by continuously evaluating and improving existing recruitment strategies and standardising candidate background checks.
- Reliably met clients' requirements by working with senior managers to conduct recruitment needs analysis and actively source suitable candidates.
- Arranged and conducted high volume of interviews and telephone screenings for applicants.
- Informed managers and candidates of HR policies, procedures and practices and statutory requirements.
- Maintained records of received documentation, application status and applicant correspondence.
- Developed strong understanding of client companies' values, work culture, and environment.
- Maintained high suitability standards through diligent screening, interview and assessment processes.
- Established positive relationships with prospective candidates through networking and regular communications.
- Worked towards exceeding targets agreed on with clients regarding number of candidates placed.
- Structured conversations to obtain relevant information in sensible order to ease documentation.
- Generated new contracts using appropriate templates.
- Understood and delivered contracts within agreed conditions and timeframes.
Community volunteer
Harm Reduction Centre
Liverpool, Merseyside
07.2016 - 04.2025
- Managed volunteer rosters for smooth operation of communal events and projects.
- Enhanced community spirit by organising local events.
- Provided emotional support through counselling sessions, aiding mental health improvement within the community.
- Boosted local economy by promoting small businesses during community gatherings.
- Improved neighbourhood cleanliness with weekly litter pick-up activities.
- Created social media campaigns, raising public awareness about community issues.
- Prepared hot drinks and snacks for service users, offering a warm, welcoming environment for their duration of stay.
Onsite Planning Executive
Angard Solutions with Royal Mail
Warrington, Warrington
01.2024 - 04.2024
- Leveraged technological solutions for effective resource allocation among multiple projects.
- Organised cross-functional team meetings, enhancing collaboration in project delivery.
- Achieved smoother workflow by establishing clear plan objectives and milestones.
- Implemented risk management procedures to mitigate potential project delays.
- Demonstrated exceptional problem-solving skills during unforeseen changes or challenges in project timelines.
- Coordinated with various departments for seamless execution of plans.
Vetting Consultant
Adecco
Stoke on Trent, Staffordshire
10.2020 - 11.2021
- Maximized customer engagement and satisfaction by delivering excellent customer service.
- Adopted strategic scheduling to improve overall time management and efficiency.
- Developed ongoing programmes using good team communication and collaboration.
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
- Maintained high suitability standards through diligent screening, interview and assessment processes.
- Maximized customer engagement and satisfaction by delivering excellent customer service.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Optimised recruitment selection processes to improve efficiency.
- Supported team by demonstrating respect and willingness to help.
Customer Service Advisor
Virtual Call Centre Network
Liverpool, Merseyside
09.2019 - 10.2020
- Answered customer requests with friendly, knowledgeable service and support.
- Completed research on complex problems and resolved issues quickly.
- Performed in-depth research to answer more complex questions.
Receptionist
Pamparellas Hair And Beauty
Liverpool, Merseyside
07.2018 - 09.2019
- Greeted visitors, assessed needs and directed them to appropriate personnel.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered enquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
- Professionally represented Pamparellas in front of house duties such as, answering calls, taking bookings and general salon duties, washing hair.
- Answered telephone enquiries from clients, vendors and the public.
- Greeted customers and visitors in person and via telephone calls.
Pub Manager
Foresters Inn
Liverpool, Merseyside
01.2016 - 01.2018
- Managed daily operations across 2+ venues.
- Organised monthly live entertainment, delivering high average takings.
- Managed inventory of over £2000 in stock week-to-week.
- Reduced anti-social behaviour incidents by 75% in first year of management.
- Reconciled £10,000 weekly takings.
- Achieved less than 5% average stock variance monthly.
- Setup, took readings, removed cash and balanced fruit machine takings daily.
- Liaised with local parish council, police and community members on events and community safety.
- Managed 3+ staff and daily operations for local pub.
- Monitored levels of intoxication and proactively cut patrons off.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
Education
InformationStudies - InformationTechnology
Oakmere Training College
Liverpool, Merseyside 09.2004 - 09.2006
GCSEs -
Croxteth Community Comprehensive
Liverpool, Merseyside 09.1998 - 09.2003
Skills
- General data and privacy training
- Cyber security
- IT global training
- Code of conduct training
- Preventing bribery and corruption training
- Lead management
- Conflicts of interest training
- Cyber Security training
- Brand awareness and representation
- Data confidentiality
- Customer service support
- New contract creation
- Life Support training
- First Aid training
- Equality and Diversity training
- Recruitment processes
- Background checks
- Workforce planning knowledge
Timeline
Onsite Planning Executive
Angard Solutions with Royal Mail
01.2024 - 04.2024
Recruitment Coordinator
The Adecco Group
10.2022 - 07.2025
Vetting Consultant
Adecco
10.2020 - 11.2021
Customer Service Advisor
Virtual Call Centre Network
09.2019 - 10.2020
Receptionist
Pamparellas Hair And Beauty
07.2018 - 09.2019
Community volunteer
Harm Reduction Centre
07.2016 - 04.2025
Pub Manager
Foresters Inn
01.2016 - 01.2018
InformationStudies - InformationTechnology
Oakmere Training College
09.2004 - 09.2006
GCSEs -
Croxteth Community Comprehensive
09.1998 - 09.2003
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