Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Sheldon Findley

Sheldon Findley

Wolverhampton,West Midlands

Summary

A hardworking, highly motivated, and organised individual who is studying Level 2 in Electrical Installation. Possesses a range of transferable skills and attributes, gained through employment, training and personal development. Proven experience in working collaboratively with large teams with wide ranging functions, with the ability to organise and manage all tasks through to completion. Skilled in customer engagement, through using effective communication skills and building rapport, safety driven and an analytical problem solver. An eager individual, always flexible to meet the demands of a role and ensure service continuity. Seeking the opportunity to join an established company, utilise existing attributes, further develop skills and make a positive contribution to the success of the business.

Overview

10
10
years of professional experience

Work history

IT technician/ Support Work

Optionz Supported Housing
Wolverhampton, Westmidlands
07.2019 - 04.2023
  • Arranged computers, routers and printer to achieve proper workstation.
  • Evaluated hardware, mouses and keyboards to determine performance.
  • Sourced, fitted and maintained the offices CCTV systems/ data cables
  • Organised activities for youth to exercise talents, display skills and increase potential.
  • Helped service users to gain ability to function independently in society.
  • Liaised with external and internal professionals to provide holistic support.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Cultivated professional relationships with youth, staff and organisations to build rapport and promote well-being.

Production Operative Jaguar Land Rover

Jaguar Land Rover
Wolverhampton, westmidlands
03.2017 - 12.2019
  • Operated machinery and equipment and conducted adjustments to meet safety measures.
  • Quality checked components to ensure smooth, compliant manufacturing and assembly processes.
  • Understood assembly instructions for range of products.
  • Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
  • Monitored production equipment, notifying maintenance team of faults or inefficiencies.

Assembly technician

Gestamp Tallent
Wolverhampton, West Midlands
04.2016 - 03.2017
  • Quality checked components to ensure smooth, compliant manufacturing and assembly processes.
  • Monitored and recorded production waste to inform supervisors of daily data.
  • Operated machinery and equipment and conducted adjustments to meet safety measures.
  • Understood assembly instructions for range of products.
  • Checked raw materials for conformance with specifications and quality issues.

Customer service assistant

Poundland
Wolverhampton, westmidlands
01.2013 - 03.2017
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
  • Followed escalation procedures to efficiently resolve complex queries.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Education

GCSE -

Smestow School, Wolverhampton

Diploma of Higher Education - Physical Education

Smestow School, Wolverhampton

Diploma of Higher Education - Electrical Installation

Dudley College of Technology, Dudley
  • Awarded City and Guilds

Skills

Technical Knowledge

  • Currently studying a Level 2 2365 electrical installation course Passed Health and Safety/Communications Unit 201/210 Experience inspection and testing Wired and installed sockets, pendants and switches
  • Experience CCTV and Networking Installation
  • Experienced working in confined or High Spaces
  • ECS certified

Leadership

  • Able to use initiative when undertaking complex work to support colleagues and customers
  • Health and Safety Conscious, able to take responsibility for ensuring the health and safety of customers and colleagues on site during works
  • Experienced and confident in challenging unacceptable behaviour and reporting
  • Efficient problem solving skills, ensuring jobs are completed through completion


Teamwork

  • Experienced in networking with multi-disciplinary teams to meet organisational and customer aspirations
  • Experienced in working alongside colleagues from various different disciplines to best meet preferred outcomes


Physically Fit

  • Able to stay focused performing physically demanding tasks safely

Additional Information

  • Full Clean Driving License
  • Own Power/Hand Tools
  • Charity Marathon Runner

Timeline

IT technician/ Support Work - Optionz Supported Housing
07.2019 - 04.2023
Production Operative Jaguar Land Rover - Jaguar Land Rover
03.2017 - 12.2019
Assembly technician - Gestamp Tallent
04.2016 - 03.2017
Customer service assistant - Poundland
01.2013 - 03.2017
Smestow School - GCSE,
Smestow School - Diploma of Higher Education, Physical Education
Dudley College of Technology - Diploma of Higher Education, Electrical Installation

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Sheldon Findley