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Overview
Work history
Education
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SHELDON  CORREIA

SHELDON CORREIA

Revenue officer
London

Summary

Dear Sir/ Madam, This is Sheldon Correia, I am pleased to express my sincere desire to be considered for the opportunity at your esteemed organization. For the Advertised post . I am well organized, self-motivated individual with excellent communication skills at all levels and the ability to work as a part of a team or own initiative as required. Computer literate with knowledge of a range of software applications, including Microsoft office suite & power point. Strong ability to multi- task and prioritize, able to organize, train and monitor teams. Seeking new challenging roles which will utilize existing skills. I would appreciate the opportunity to consider me for the interview for such position with face-to-face meeting that would fully reveal my ability to meet your expectations. The details of my accomplishments are outlined on my attached resume.

Looking for Challenging Career & a suitable position, this will utilize my qualification and experience providing me a prospect for learning, growth and advancement. I am determined and enthusiastic, I have developed good planning & organizational skills and am confident working independently or as part of a team. I am flexible regarding working hours and am able to work a range of shifts. I am a hardworking, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humour. I am outgoing and tactful, and able to listen effectively when solving problems . Responsible Revenue Officer with familiarity with tax laws, regulations, procedures and precedents. Wide knowledge of federal and state laws with respect to collection and assessment. Outstanding investigative skills with the ability to analyse financial records in order to verify information. Communicative Revenue Officer capable of analyzing and interpreting financial records and business practices to determine appropriate resolutions for both the government and taxpayers' interest. Customer-oriented and reliable with knowledge of advanced collections actions and concepts. Adept at communicating with taxpayers daily. Fair Revenue Officer ready to bring excellent research and mathematics abilities to a new team. Sound knowledge of all business organisation and commercial practices. Keen understanding of investigative techniques and methods with skills in the delinquent collection process. Offering over numerous years of experience. Confident Debt Collector with excellent work ethic offers skills in billing, chasing and collection. Calm and professional under pressure to achieve positive outcomes. Excellent written and verbal communication skills for productive debtor relations. Dedicated Debt Collector with extensive experience in high-pressure customer service roles. Positive and energetic for improved team morale and productivity. Adaptable and flexible for responsive support. Hardworking , brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Proven expertise in leadership combined with calm, level-headed approach to routine and complex matters. Dedicated to improvement while balancing current and future needs. Community-focused and intelligent with background analyzing vast amounts of information from different sources and making appropriate judgments. Skilled in leading proceedings, leading support teams, working with lobbyists and promoting positive community relations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Thank you,

Sheldon Communicative Revenue Officer capable of analyzing and interpreting financial records and business practices to determine appropriate resolutions for both the government and taxpayers' interest. Customer-oriented and reliable with knowledge of advanced collections actions and concepts. Adept at communicating with taxpayers daily. Fair Revenue Officer ready to bring excellent research and mathematics abilities to a new team. Sound knowledge of all business organisation and commercial practices. Keen understanding of investigative techniques and methods with skills in the delinquent collection process. Offering over numerous years of experience.

Overview

19
19
years of professional experience

Work history

Revenue officer

Serco ltd
Whitby Avenue NW10 7SF
2017.02 - Current
  • Brent, Hounslow & Ealing Councils
  • PROGRESS: Started working as Civil enforcement officer, promoted to field compliance surveys, promoted to ANPR Car officer and currently till date working as Revenue officer, overlooking BRENT, Ealing & Hounslow operations with Serco
  • PURPOSE OF THE JOB: To ensure that all Parking suspensions applications are processed within set performance targets and the administration of suspension related tasks and accurate reporting of data
  • To carry out reconciliation of pay and display machines collected against the agreed collection schedule and report on any discrepancies
  • To facilitate ongoing P&D machine fleet replacement through reporting using IT solutions
  • Clearing of payments by contacting the clients of the council's over the phone with CARD payments or by BACS
  • Attending & communications to Applicants & clients calls
  • Handling Role accounts & emails of those respective councils
  • KEY ACCOUNTABILITIES: To work with colleagues to ensure all activity relating to suspensions and pay and display services adhere to the relevant prescribed process
  • To be responsible for the processing of Suspension requests and other relevant activities carried out within the Operations team, using appropriate tools and commensurate with grade
  • To monitor the raising of invoices and tracking of income in the region of £6m per annum & To raise and process refunds
  • To be responsible for ensuring that all customer correspondence is dealt with in a timely fashion
  • To collect data and use it by writing reports and producing statistics
  • To work with colleagues on the production of analysis reports regarding service initiatives and recommendations for service improvements
  • To undertake any training/development as required in consultation with the Project Manager Operations and with their advice and assistance, develop own skills after initial training
  • To ensure that proper information is provided to service users who make enquiries about suspensions or regarding pay and display equipment
  • To provide PCN appeal confirmation if the vehicle was located when suspension signs were put up
  • To do refund of cancelled applications
  • To provide weekly reports including complaints and relocations on suspension and pay and display activity
  • To conduct weekly reconciliation of suspension and pay and display income received
  • To be responsible for effectively organizing and prioritizing the workload to ensure that all service deadlines and priorities are met
  • To have an awareness of the organizational context and commitment to the Council's organizational values and beliefs
  • To work with the Project Manager Operations in the collation of data to be used in reports and statistics within the Operations team including producing management reports on all on street activity carried out within the Maintenance Services team
  • Overall other enforcement capabilities
  • When worked as civil Enforcement officer
  • Ensuring compliance in parking laws and regulations
  • Monitoring the use of parking meters, controlled parking zones and one-way systems and escalating faults
  • Conducting compliance surveys along with Brent council senior management to ensure parking restrictions are followed
  • Engaging with Brent Council Senior management to implement new policies with a view to achieve continuous improvement
  • Worked as an ANPR Officer and aware of rules and regulations
  • Worked as a COVID Marshal with British Transport Police in parks and public places to ensure social distancing
  • Worked with NHS partnership with Brent council
  • Deals with enquiries from the public regarding enforcement and ensures relevant information is provided
  • Processing documentation
  • TMA 2004 regulation and Road Traffic Act 1988
  • Certified in City & Guilds
  • Conducted research, interviews and investigations for information pertaining to alleged criminal violations.
  • Provided guidance and service on various financial problems in order to assist taxpayers' in resolving their tax issues.
  • Furnished taxpayer assistance and information to the general public.
  • Collected delinquent federal taxes and secured all delinquent returns.
  • Considered alternative means of resolving tax debt issues if the taxpayer could not pay
  • Monitored accounts for compliance with established payment plans and flagged those in violation.
  • Maintained high volume of calls to meet demands of busy group.
  • Addressed and resolved customer disputes to support favourable collection rates.
  • Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Negotiated customer repayment plans, consistently maximising early payments to reduce debt recovery time.
  • Leveraged skip tracing and data tracking techniques to locate debtors.
  • Delivered exceptional customer service on all calls while maintaining calm and professional demeanour in challenging circumstances.
  • Worked in call-centre environment handling manual and automatically dialled outbound calls.
  • Performed all debt collection activities in compliance with Financial Conduct Authority (FCA) guidelines.
  • Implemented collection automation technology that led to [Number]% increase in on-time payments.
  • Performed customer credit checks and advised on credit limit adjustments.
  • Trained new team members on scripts, company services and performance strategies and provided mentoring.
  • Exceeded collection target goals with assertive communication and negotiation skills.
  • Closed month-end sales ledger with consistent record of 0% error rate.
  • Utilised [Software] to manage and successfully direct unallocated funds.
  • Performed collection of overdue debts, reconciling high-volume account queries.
  • Achieved performance goals on consistent basis through strong knowledge of industry best practices.
  • Resolved complex collection cases, liaising with debt collection agencies and local courts to foster positive outcome.
  • Maintained records on diary notes and debt status codes to support customer account accuracy.
  • Used [Software] to identify compliance issues, reducing discrepancies by [Number]% within [Timeframe].
  • Prepared, reviewed and ensured accurate filing of [Number]+ [Type] tax returns per [Timeframe].
  • Reviewed and resolved tax rates, conducting research and liaising with tax agencies to verify accuracy.
  • Employed [Skill] and [Skill] to evaluate [Type] purchases and determine tax applicability.
  • Identified opportunities to streamline tax processes, leading to continuous efficiency improvements.
  • Prepared [Frequency] tax account forecasts, maintaining accuracy rate of [Number]%.
  • Stayed abreast of changes to tax legislation, promptly implementing required changes to maintain compliance process efficiencies.
  • Successfully settled tax litigation matters that resulted in recovering £ [Number] in over-payments .
  • Effectively used compliance tools, such as [Type] and [Type] tools to monitor and detect compliance risks.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Created classification systems to manage archives.
  • Created digital file classification system for company-wide use.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Designed and implemented training to further develop staff based on business goals.
  • Developed organisational policies for administrative oversight and internal controls.
  • Drafted procedural statements and guidelines for company-wide use.
  • Streamlined processes to improve and optimise office operations.
  • Represented organisations at seminars, conferences and business events.
  • Monitored health and safety measures for guaranteed compliance.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Controlled resources by department or project and tracked use in [Software].
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Planned revenue generation strategies designed for growth.
  • Analysed and resolved complex resource management issues for optimised scheduling.

Casual worker

Greenford Mail Centre
London
2017.12 - 2017.12
  • Mail Sorting and parcel sorting.
  • Offered exceptional customer service to all guests.
  • Maintained work areas in a clean and neat fashion for maximum productivity.
  • Restocked items in an efficient and accurate manner.
  • Adhered to company policies, safety procedures and performance standards.
  • Transported goods and materials safely and securely to prevent damage and loss.
  • Assisted project progress by providing reliable labouring support to various site teams.
  • Enthusiastically picked up various labouring and construction tasks across site to aid team success.
  • Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
  • Adhered to site health and safety guidelines, maintaining safe, secure working environments.
  • Dug holes, trenches and ditches at desired locations to exact specifications.
  • Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
  • Inspected equipment to detect damages and faulty wiring.
  • Complied with health and safety regulations during operation of equipment.
  • Assembled and disassembled scaffolding and temporary structures.
  • Utilised proper protective headgear, safety glasses and clothing during construction.
  • Interpreted and applied project instructions following specifications.
  • Mounted signposts and cones to warn vehicles about ongoing construction and provide traffic safety.
  • Reported incidents and safety concerns to manager.
  • Removed hazardous materials to maintain health and safety measures.

HOSPITALITY SERVICES

AMIRA SERVICE LTD
London
2017.09 - 2017.12
  • Worked with Crowne plaza (Gerrard's cross), Denham grove (uxbridge) and clay oven outdoor catering services (wembley)
  • Dealing with services related to food and beverages, events setup, wedding setups, conference events setups
  • Thereby analyze, synthesize and interpret information as per client's requirements, also interactions with diverse cultures /groups
  • Interpersonal communication oral and written.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Greeted customers, presented menus and shared information about available special items.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Advised customers on wine and beverage pairings with selected food items.
  • Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
  • Stayed up to date on menu changes to accurately answer customer queries.
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Increased order value by upselling sides, drinks and desserts.
  • Assisted kitchen staff with food prep, dishwashing and plating food.
  • Polished glasses and cutlery to pristine standards.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Totalled bills for customers and accepted payment via cheque, currency and card payments.
  • Accurately took orders, making menu recommendations as appropriate.
  • Memorised complete menu and offered guests knowledgeable suggestions.
  • Checked customer IDs to confirm age before selling age-restricted products.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Prepared tables for guests and reset tables between customers.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Verified completed orders and served guests at tables.
  • Advised on food and drink choices based on customer preferences.

Visa processing officer

visa facilitation services for UK Embassy
Dubai
2016.09 - 2017.04
  • In Premium lounge services of VFS, dealing with applicants applying for UK visas, utilizing Premium, Priority and super priority services, thereby process visa's procedures as per guidance, principles and liaise with policy of the UK Embassy
  • Also general administrative and secured logistical services arrangements had to be processed daily.
  • Conducted research into references for reliable approval outcomes.
  • Issued official approval and rejection notices within allowable limits and in line with institutional risk profiles.
  • Prompted customers with overdue payments to avoid penalties.
  • Determined exact customer requirements and recommended destinations to suit.
  • Researched accommodation options to provide choices for varying tastes and budgets.
  • Issued official approval and rejection notices within allowable limits and in line with institutional risk profiles.
  • Conducted research into references for reliable approval outcomes.
  • Met with applicants to collect information about personal histories, current loans and income.

Customer Service Assistant

Mumbai International Airport
2008.09 - 2011.01
  • DEDICATED TO: Worked for various airlines handled by Livewel, such as Air India, Emirates Airlines, Singapore Airlines, and Ethiopian…
  • Etc..
  • Etc…but most of the tenure Served for, Singapore airlines
  • RESPONSIBILITIES: was allocated for various Airport Ground handling duties, Air side and City side handlings, such as departure Check-In Counters, Arrival services Boarding Gates, Remote Boarding, Ramp, Baggage Breakup & makeup area, VIP handling…etc..
  • Etc…
  • From landing, to take off the A/C
  • Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
  • Identified service issues and contributed ideas to improve quality-of-service levels.
  • Reviewed personal performance records to pinpoint and address service gaps.
  • Observed organisational values and principles to provide excellent customer experiences.
  • Ordered assigned tasks for execution and tracking purposes.
  • Liaised with clients to facilitate successful delivery of orders.
  • Observed established privacy regulations in safeguarding client data.
  • Helped colleagues with handling complex queries, decreasing turnaround times.

Financial Advisor

HDFC STANDARD LIFE INSURANCE
2005.05 - 2008.05
  • Sales of Life Insurance Policies & Investments Packages)
  • RESPONSIBILITIES: Advise Clients & new customers, Business development overall, regarding, insurance & investment Products, Documentations
  • To manage electronic and hard copy records management
  • Financial/ claims handling services also taken care.
  • Executed accurate reporting to analyse options and make recommendations.
  • Reviewed client accounts and plans regularly to determine necessary changes to optimise portfolios.
  • Hired and developed junior financial and support staff.
  • Complied with national financial requirements by studying and adhering to new and existing legislation.
  • Profiled and analysed investment products to devise financial strategies meeting client financial needs and to forecast opportunities with highest return on investments.
  • Identified and took advantage of gaps in market and reached out to potential new clients.
  • Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
  • Liaised with estate agents, solicitors and valuers to provide holistic advice to clients on money management.
  • Wrote and updated Investment Policy Statements.
  • Devised business plan and identified target customers.
  • Advised high net worth customers and insurance department management.
  • Negotiated better financial deals with providers on behalf of clients.
  • Prepared and interpreted financial document summaries, investment performance reports and income projections for clients.
  • Leveraged customer service and consultative sales techniques to exceed sales benchmarks.
  • Researched marketplace and provided clients with information about new and existing products and services.
  • Built and maintained client base by successfully managing and updating client portfolios.
  • Assisted clients with planning for and funding retirements using various types of investments.
  • Kept abreast of new industry trends and monitored market performance to back up financial consulting.
  • Documented all client interactions and firm activity within client relationship management system.
  • Implemented diverse wealth management options to meet client investing objectives.

Telemarketing Sales Executive

ROYAL GOAN BEACH CLUB, ROYAL KARMA GROUP OF COMPANIES
2006.04 - 2007.01
  • RESPONSIBILITIES: Making out-bound domestic & international calls to clients, Selling & Booking them with promotional Holiday Packages
  • Arrival and departure transport services to and from airport hotels and resorts
  • Help desk services to client's queries on issues related to change in dates of arrival, departure, cancelations or as per personal entitlements, as well act as an interface with other agencies affiliated to our group of companies.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Qualified prospects to determine future sales possibilities and improve conversion efforts.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
  • Generated new leads and opportunities to maximise revenue.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Analysed industry and competitor trends to enhance sales strategy.
  • Collaborated with management to review and approve profitable, beneficial customer contract terms.
  • Created and implemented area-wise market sector sales and development plans.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Used cold-calling, email outreach and LinkedIn to source and develop opportunities.
  • Partnered with internal teams to identify, present and close opportunities with new clients.
  • Maintained contact with customers throughout sales and pre-delivery process.
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Updated CRM software with contract records, renewal timeframes and customer details.
  • Managed client relationships from early stages of sales process through to post-sales
  • Memorised company's detailed product portfolio and customised associated features and benefits to customer needs.
  • Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.

Account Sales Executive & BUSINESS DEVELOPMENT OFFICER

ICICI BANK
2004.07 - 2005.07
  • RESPONSIBILITIES: Assist existing current account customers, assist them with Queries also develop current account share of the bank by Introducing, new customers, to the bank
  • Business development}
  • Financial and banking services
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Developed marketing plans to support department strategies.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Analysed sales reports to identify trends and update strategies.
  • Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Grew annual revenue by [Number]% with targeted sales and marketing strategy.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
  • Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Allocated teams, materials and calendar space for individual projects.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Used multi-source data to determine sales and delivery terms for products and services.

Education

BA(HONS) - GLOBAL BUSINESS MANAGEMENT

SUFFOLK UNIVERSITY

MBA - Aviation Management

COVENTRY UNIVERSITY

IELTS - undefined

AIRPORT GROUND SERVICES

COLLEGE GRADUATE DEGREE (B.COM.) - undefined

BAHRAIN

SSCE - undefined

St. Xavier's college of arts science& commerce

GBS - undefined

GLOBAL BANKING SCHOOL

GRADUATED - undefined

EMIRATES AVIATION UNIVERSITY

DATE - undefined

Goa University
2008

DIPLOMA - AVIATION/AIRPORT GROUND HANDLING

LIVEWEL AVIATION TRAINING ACADEMY
2008

INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM) INSTITUTES / CERTIFIED BY BRITISH COUNCIL IELTS IDP - undefined

UNIVERSITY OF CAMBRIDGE
2004

SENIOR SCHOOL CERTIFICATE - undefined

C.B.S, INDIAN SCHOOL, ASIAN SCHOOL
2004

undefined

C.B.S.E
2002

Skills

  • COMPUTER SKILLS
  • Experienced in using
  • Microsoft office suite and data processing systems to administrator records in a manner compliant with the Data Protection Act and GDPR
  • Team negotiation
  • Account balancing
  • Number-savvy
  • Computer proficient
  • Background checks proficiency
  • Investigative techniques knowledge
  • Call centre experience
  • Performance improvements
  • Dispute management
  • Payment processing
  • Visionary leadership
  • Customer credit checks
  • Locations expertise
  • Account reconciliations
  • History research
  • Risk and asset management solutions
  • Financial Conduct Authority (FCA) guidelines knowledge
  • Credit management evaluation
  • Sales ledger control
  • Repayment plan negotiating
  • Debtor management systems
  • Issue investigation
  • Multi Industry background
  • Scripted responses
  • Funding Gates
  • Persuasion techniques
  • Excel proficiency
  • Researching abilities
  • Accounting
  • COMPUTER SKILLS
  • Public relations
  • Communication skills
  • Drinks upselling
  • Team building
  • Social media marketing
  • Google Workspace
  • Programme development
  • Customer-focused
  • Problem-solving
  • Multilingual
  • Time management
  • Payroll administration
  • Leadership

Languages

English
Native
Hindi
Native
konkani
Native

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Casual worker

Greenford Mail Centre
2017.12 - 2017.12

HOSPITALITY SERVICES

AMIRA SERVICE LTD
2017.09 - 2017.12

Revenue officer

Serco ltd
2017.02 - Current

Visa processing officer

visa facilitation services for UK Embassy
2016.09 - 2017.04

Customer Service Assistant

Mumbai International Airport
2008.09 - 2011.01

Telemarketing Sales Executive

ROYAL GOAN BEACH CLUB, ROYAL KARMA GROUP OF COMPANIES
2006.04 - 2007.01

Financial Advisor

HDFC STANDARD LIFE INSURANCE
2005.05 - 2008.05

Account Sales Executive & BUSINESS DEVELOPMENT OFFICER

ICICI BANK
2004.07 - 2005.07

BA(HONS) - GLOBAL BUSINESS MANAGEMENT

SUFFOLK UNIVERSITY

MBA - Aviation Management

COVENTRY UNIVERSITY

IELTS - undefined

AIRPORT GROUND SERVICES

COLLEGE GRADUATE DEGREE (B.COM.) - undefined

BAHRAIN

SSCE - undefined

St. Xavier's college of arts science& commerce

GBS - undefined

GLOBAL BANKING SCHOOL

GRADUATED - undefined

EMIRATES AVIATION UNIVERSITY

DATE - undefined

Goa University

DIPLOMA - AVIATION/AIRPORT GROUND HANDLING

LIVEWEL AVIATION TRAINING ACADEMY

INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM) INSTITUTES / CERTIFIED BY BRITISH COUNCIL IELTS IDP - undefined

UNIVERSITY OF CAMBRIDGE

SENIOR SCHOOL CERTIFICATE - undefined

C.B.S, INDIAN SCHOOL, ASIAN SCHOOL

undefined

C.B.S.E
SHELDON CORREIARevenue officer