Summary
Overview
Work history
Education
Skills
Accomplishments
Additional Information
Timeline
AccountManager
Shejin Shaji Mathew

Shejin Shaji Mathew

Harlow,United Kingdom

Summary

A highly motivated and driven marketing and public relation manager with six years’ experience in high level sales environments. Confident, tenacious with a proven track record for first class marketing management and client satisfaction. Always on task with an ability to identify key marketing strategies and implement account direction positively. An excellent communicator and leader with an emphasis on utilising the strengths of colleagues and creating an environment of forward thinking ideas driven by business needs, sales targets and innovative marketing solutions.

Overview

12
12
years of professional experience

Work history

Operations Consultant

FRR MULTISKILLS & SERVICES PTE. LTD
Singapore, Singapore
2022.01 - 2024.01

• Analyzing business process and identifying inefficiencies.

• Developing strategies for improvement, optimize existing workflows and providing guidance on resource allocation and cost

management.

• Answering telephone and email enquires.

Business Coordinator

FRR MULTISKILLS & SERVICES PTE. LTD
Singapore, Singapore
2021.01 - 2021.12
  • Type of business Construction, Training Centre, Manpower Consulting, Supermarkets & Travel Agency
  • Managing the company's marketing strategies, planning, approving, overseeing the creative development of promotional website content, advertisements and other marketing related projects and campaigns.
  • Maintaining students record UpToDate.
  • Assisting companies to choose the correct pathway courses to reduce the workers monthly levy.
  • Answering telephone, emails and face to face enquiries.

Assistant Manager Marketing

WELCARE HOSPITAL
Kochi, India
2019.08 - 2020.01

• Visiting Doctors and explaining them about the services provided.

• Preparing Doctors list and categorize them according to the potential.

• Prepare daily marketing reports and send to the concerned officials.

• Prepare weekly and monthly plans and tours.

• Prepare monthly sales statements.

• Giving advice to members of a particular community or social group.

• Devising health policies and schemes for assessing health needs.

• Maintaining and updating customer databases.

• Designing, managing and promoting health improvement programs'

• Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations.

• Communicating with target audiences and managing customer relationships.

• Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio

Managing the production of marketing materials, including leaflets, posters, flyers, newsletters

• Arranging the effective distribution of marketing materials;

• Organizing and attending events such as conferences, seminars, receptions and exhibitions;

• Conducting market research, for example using customer questionnaires and focus groups; contributing to, and developing, marketing plans and strategies;

• Evaluating marketing campaigns;

keeping up to date with current health promotion trends.

• Monitoring competitor activity

Assistant Manager Marketing (Healthcare Quality)

ACME (INDIA) MARKETING AND SERVICES PRIVATE LIMITED
Chennai, India
2018.06 - 2019.03

• Provide good quality of NABH and NABH entry level services to the hospitals in Kerala.

• Planning and coordinating the day to day managements of hospital design and execution of projects as per NABH standards

Manager - Public Relations and Marketing

VALIYATH INSTITUTE OF MEDICAL SCIENCES
Kollam, India
2016.01 - 2017.11

• Visiting Doctors and explaining them about the services provided.

• Preparing Doctors list and categorize them according to the potential.

• Prepare daily marketing reports and send to the concerned officials.

• Prepare weekly and monthly plans and tours. Prepare monthly sales statements.

• Giving advice to members of a particular community or social group.

• Devising health policies and schemes for assessing health needs.

• Maintaining and updating customer databases;

• Designing, managing and promoting health improvement programs'

• Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations.

• Communicating with target audiences and managing customer relationships.

• Sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio

• Managing the production of marketing materials, including leaflets, posters, flyers, newsletters

• Arranging the effective distribution of marketing materials;

• Organizing and attending events such as conferences, seminars, receptions and exhibitions;

• Conducting market research, for example using customer questionnaires and focus groups; contributing to, and developing, marketing plans and strategies;

• Evaluating marketing campaigns;

keeping up to date with current health promotion trends.

• Monitoring competitor activity

Public Relation Officer

MUTHOOT HEALTHCARE
Kozhencherry, India
2014.08 - 2015.08

• Plan and deliver public relation campaign for the patients.

• Monitoring patient data.

• Handling reception and patients compliances.

• Maintain Patients complaints records.

• Answering Telephone, email and face to face enquiries.

Public Relation Officer

MEDICAL TRUST HOSPITAL
Nedumkandam, India
2013.10 - 2014.06

• Plan and deliver public relations campaigns for the patients.

• Monitoring patient data.

• Handling reception and patient compliances.

• Maintain Patients complaints records.

• Answering Telephone, email and face-to-face enquiries.

Marketing Executive

ABC INDO-US ACADEMY
Kochi, Kerala
2013.01 - 2013.08
  • Help clients identify educational and professional goals, research schools, colleges, and universities, and develop and implement a customized plan to achieve those goals

    • Research schools, colleges, and universities, and assemble admissions and financial aid packages

    • Provide clients with guidance on college and scholarship preparation, including standardized testing, and provide information about financial aid options

    • Assist clients with college selection and admissions, and manage the college application process from start to finish

    • Prepare educational resumes for admissions personnel, interview guests as requested, and handle client inquiries and concerns

    • Manage all facets of high school applications, including interviews, essays, recommendations, and revisions

    • Manage college applications for admissions personnel, interview guests as requested, and handle client inquiries and concerns

    • Assist clients with resume preparation, interview preparation, and mock interviews

    • Assist clients with scholarship preparation, including standardized testing

    • Educate aspiring candidates regarding international education and assist them in choosing the right course at the right universities in Europe, Central America, New Zealand, UK, China, and Canada

    • Admission guidance and visa assistance

Marketing Executive

CENTURY HOSPITAL
Chengannur, Kerala
2011.12 - 2012.12
  • Visiting Doctors and explaining to them about the services provided.
  • Preparing Doctors list and categorize them according to their potential.
  • Prepare daily marketing reports and send them to the concerned
    officials.
  • Prepare weekly and monthly plans and tours. Prepare monthly sales statement
  • Conducting healthcare free camps
  • Arranging healthcare packages, tie-ups with corporate clients.

Education

Bachelor of Business Management - Business

Bangalore University
Bangalore
03.2011

Higher Secondary Examination (Class XII - A LEVEL) - A Level

Government Of Kerala Board Of Higher Secondary
Pathanamthitta
03.2008

SSLC (GCSE - O level) - O level

MS Higher Secondary School
Ranny
03.2006

Skills

  • Strong marketing development and strategy skills
  • Good writing skills and analytical mind
  • Confident communicator, negotiator, and decision-maker
  • I have an excellent verbal and written communication skill
  • Proven business and implementation planner
  • Thrives in high-level business environments
  • Broad knowledge of account management, upselling, and client expectation
  • Technically competent with extensive experience in a variety of software systems and databases
  • Skills to create, manage, and coordinate marketing activities and policies to promote products, working with advertising and other types of managers
  • Work closely with the financial and sales department to help serve customer and company needs most profitably
  • The ability to lead and motivate my team
  • Ability to work in high-stress environments, often for long hours
  • Excellent written, verbal, and analytical skills
  • Great customer service and interpersonal skills
  • Ability to follow specifications
  • Ability to work under pressure
  • Excellent IT skills
  • Operations management
  • Business development
  • Customer service

Accomplishments

  • I have a previous admin Experience
  • I can understand the importance of maintaining patient confidentiality
  • I know about the Data Protection Act
  • I have good communication and interpersonal skills
  • I can work efficiently and under pressure
  • I can work autonomously and as part of a team
  • I have computer knowledge
  • I have 7 years of experience in patient relations, therefore I have customer service Skills.

Additional Information

Reference

Mr. Swatanter Chauhan Kumar

Director

FRR Multiskills & Services PTE. Ltd. Singapore

Telephone no. +65 69099197

Mobile no. +65 916854158

Email address: frr.multiskill@gmail.com

Timeline

Operations Consultant

FRR MULTISKILLS & SERVICES PTE. LTD
2022.01 - 2024.01

Business Coordinator

FRR MULTISKILLS & SERVICES PTE. LTD
2021.01 - 2021.12

Assistant Manager Marketing

WELCARE HOSPITAL
2019.08 - 2020.01

Assistant Manager Marketing (Healthcare Quality)

ACME (INDIA) MARKETING AND SERVICES PRIVATE LIMITED
2018.06 - 2019.03

Manager - Public Relations and Marketing

VALIYATH INSTITUTE OF MEDICAL SCIENCES
2016.01 - 2017.11

Public Relation Officer

MUTHOOT HEALTHCARE
2014.08 - 2015.08

Public Relation Officer

MEDICAL TRUST HOSPITAL
2013.10 - 2014.06

Marketing Executive

ABC INDO-US ACADEMY
2013.01 - 2013.08

Marketing Executive

CENTURY HOSPITAL
2011.12 - 2012.12

Bachelor of Business Management - Business

Bangalore University

Higher Secondary Examination (Class XII - A LEVEL) - A Level

Government Of Kerala Board Of Higher Secondary

SSLC (GCSE - O level) - O level

MS Higher Secondary School
Shejin Shaji Mathew