Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sheila williams

Phillipstown

Summary

Detail-oriented professional with a strong understanding of manual handling compliances alongside health and safety compliance. Demonstrates exceptional listening proficiency and effective communication skills, contributing to a collaborative work environment. Adept at multitasking and tolerating repetitive tasks, ensuring consistent productivity and efficiency. Committed to maintaining high standards of safety and operational excellence, with a focus on career growth in compliance and safety management.

Overview

2026
2026
years of professional experience

Work history

Shop assistant

Kwik Save
Bargoed, Caerphilly County Borough
  • Conducted price checks at request of customers for clear communication on cost.
  • Managed stock levels on shop floor for continuous product availability.
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Improved product visibility with strategic shelf arrangements.
  • Upheld company policies whilst dealing with returns and exchanges.
  • Updated window displays regularly for fresh store appeal.
  • Assisted customers in finding desired items to enhance their shopping experience.
  • Built rapport with frequent shoppers to foster loyal customer base.
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.

Server

Ystrad Fish shop
Ystrad Mynach, Caerphilly County Borough
01.2024 - 06.2025
  • Improved customer satisfaction by providing attentive and professional service.
  • Delivered impeccable service for enhanced dining experiences.
  • Worked efficiently under pressure during peak hours for seamless operations.
  • Handled all table settings and cleared up post-meal to keep the area tidy.
  • Maintained cleanliness in dining area for a pleasing atmosphere.
  • Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
  • Supported other team members during busy periods ensuring efficient operations.
  • Followed strict hygiene standards to maintain cleanliness in food handling areas.
  • Handled cash transactions, guaranteeing accurate bill payments.

Server

Big Bite Cafe
Newport
07.2013 - 08.2014
  • Cultivated warm relationships with regular customers fostering loyalty towards the restaurant.
  • Handled cash transactions, guaranteeing accurate bill payments.
  • Collaborated closely with kitchen staff to manage dietary requirements of customers.
  • Supported other team members during busy periods ensuring efficient operations.
  • Maintained cleanliness in dining area for a pleasing atmosphere.

Packing worker

Zenith
Pontypridd, Rhondda Cynon Taf
04.2011 - 04.2012
  • Ensured adherence to health and safety regulations whilst operating heavy packing machinery, reducing accidents at workplace.
  • Adapted quickly to changes in workload or packing requirements, maintaining productivity under pressure.
  • Kept accurate records of inventory, ensuring correct quantities were packed and dispatched each time.
  • Operated pallet jacks and other warehouse machinery safely, minimising risk of injury or damages.
  • Collaborated effectively with other departments for coordinated handling and delivery of orders.

Waitress assistant

Harvey's Cafe
Aberbargoed, Caerphilly County Borough
04.2004 - 04.2005
  • Helped seat guests upon arrival, leading to a welcoming atmosphere.
  • Followed health regulations whilst handling food, promoting safe practices.
  • Facilitated smooth operations by setting up tables and booths.
  • Streamlined order placements with clear communication to kitchen staff.
  • Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.
  • Ensured customer satisfaction by addressing queries and complaints promptly.
  • Assisted in food preparation, ensuring prompt service during busy times.

Sales assistant

Manfield Shoe Shop
Cardiff
01.1989 - 12.1991
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Assisted customers with product selection for optimal satisfaction.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Collaborated effectively with team members to effectively make sales.
  • Demonstrated products effectively leading to increased sales conversions.

Education

N/A

Skills

  • Listening proficiency
  • Able to effectively communicate with others
  • Health and Safety Compliance
  • Tolerance for repetitive tasks
  • Able to multitask
  • Strong understanding of manual handling compliances

Timeline

Server

Ystrad Fish shop
01.2024 - 06.2025

Server

Big Bite Cafe
07.2013 - 08.2014

Packing worker

Zenith
04.2011 - 04.2012

Waitress assistant

Harvey's Cafe
04.2004 - 04.2005

Sales assistant

Manfield Shoe Shop
01.1989 - 12.1991

Shop assistant

Kwik Save

N/A

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Sheila williams