SHEIKH HASIR AHMED
STUDENT
Birmingham,BIR
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Optical Assistant
Hammonds Eye Practice Optician
High Road London N17 9SY
05.2023 - 09.2024
- Assisted with pre-screening tests and eye examinations, ensuring accurate data collection.
- Managed patient appointments through both phone and face-to-face interactions.
- Performed minor repairs on glasses and provided basic dispensing services.
- Processed payments and handled financial transactions efficiently.
- Managed NHS-related tasks, including paperwork and patient billing.
- Utilized special optical software for patient records, appointment scheduling, and inventory management
Receptionist
Serena Hotel
Faislabad
04.2022 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Graphic Designer
Skylites Networks
Faislabad
09.2021 - 11.2022
- Developed creative design for print materials, brochures, banners, and signs.
- Conceptualized creative designs for print materials, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects such as images sizes and font selection.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Education
BTEC IT (Information Technology) Level 3 - IT
South And City College Birmingham
High Street Deritend, Birmingham B5 5SU 04.2001 -
Skills
Desktop technical support
Application installations
Help desk operations
Adaptability and flexibility
IT documentation
Data entry
Team collaboration
Complaint handling
Customer service
Graphic design
Timeline
Optical Assistant
Hammonds Eye Practice Optician
05.2023 - 09.2024
Receptionist
Serena Hotel
04.2022 - 11.2022
Graphic Designer
Skylites Networks
09.2021 - 11.2022
BTEC IT (Information Technology) Level 3 - IT
South And City College Birmingham
04.2001 -
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